Hotel Hot Springs Datong

During the Spring Festival, I took my parents to travel in Shanxi, starting from Taiyuan and going all the way to Datong. Facilities: The price is not high, the cost performance is very high, and the facilities are complete. Room hygiene: The room was very clean when I checked in. But today, when I went out and returned to the room, I found that the bathroom was not cleaned. When I went out, I specifically asked the front desk to clean the bathroom, and I also heard the front desk attendant telling the guest to clean the bathroom on the phone. I called the front desk twice, with a 5-minute interval in between, and no one came to clean for a total of about 10 minutes. The guest room responded very slowly. And the toilet brush that had just been brushed in front of the guest dripped all the way to the water bar in the room. There was dripping water from brushing the toilet next to the suitcase. In Figure 1, the toilet water on the ground was reflective, and it was done with just a mop. This fooling operation was not carried out behind the guests. There was hair on the TV panel in the room when I came back, and the cleaning towel was mixed. Environment: The environment is OK according to the price. Quiet and comfortable. Service: 1. The restaurant service is very good! The hot pot on the second floor of the first meal after check-in was clean and sanitary, tasted very good, and the price was not high. It's worth tasting. There are rich varieties of breakfast, both Chinese and Western, and there are also freshly made knife-cut noodles stalls. There is a big sister named Zhao, who is very friendly💯, and she is very enthusiastic. I see the enthusiastic Datong people in her! 2. The front desk has the worst service in the hotel industry among the 23 provinces I have visited in the country! ! Ctrip has never met such a weird front desk supervisor in 19 years. ① When checking in, there were no other guests at the front desk. After handing the ID card to the female supervisor at the front desk, she asked the name of the person who made the reservation with the ID card in her hand. I was confused for a while and said it was on the ID card. She asked the name of the person who made the reservation for the second time. Is the hotel front desk supervisor illiterate? Booked 2 rooms, and asked me if I should open one first? Three people have ID cards in hand to open one? I want to ask the hotel management about this sentence, how did they train these questions? ② Handed me the room card and said it was OK. I asked if I could use the room card for breakfast? She said the breakfast voucher was in the room card. (The breakfast coupon is on the back of the room number paper) They didn't tell me what time the meal started, which floor the breakfast was on, how to get to the guest room from the left and right elevators, where the bathroom was, and whether to use the room card to go to the bathroom. Everything depended on the guests themselves. ③ Aren't these questions asked by the guests the most basic things that the front desk should tell the guests? Are they beyond the scope of the front office's work? Also pay attention to the small actions of receiving guests. ④ When dining in the restaurant, the front office supervisor brought a fruit plate and asked me to explain. He said explanation, not apology. He said it was busy during the Spring Festival, and there was no disrespect. I didn't let him continue, and directly said that there were no other guests when I checked in, so there was no reason to be busy. When asking me the reservation information for the second time, he stared at the guest and asked while flicking his right hair. These small actions that disrespected people, to be honest, I was so angry at the time, but I thought that it was also the seventh day of the first ***** month when I took my parents out for a trip, so I endured it. The fruit plate was not eaten. Eating people's hands is short, which affects the truthful evaluation. Summary: In the era of short videos and evaluation drainage, the market economy is down, and the competition pressure of competing products is high. Hotels should pay more attention to the quality education of employees. Although we are in the service industry, we respect each other. If you want to run a good business, you still have to pay attention to word of mouth!

The boss is very good and the room is very clean. Free extra bed with children. Free bath tickets are also given. The location is also very good and very convenient. Will continue to choose this one.

The room is spacious, the bedding is comfortable, the sanitary environment is beautiful and clean, the breakfast is rich, both Chinese and Western food are available, and the Chinese restaurant also has Shanxi specialties, especially the sea buckthorn juice is worth recommending! It is worthy of being a five-star hotel, and I will stay in Beidu next time!

The hotel is located in the south of the ancient city, next to the Drum Tower. Bus stops for No. 36 and No. 61 are just outside the hotel. Shanhua Temple, Huayan Temple, Yongtai Gate (South Gate Tower) and other attractions are all within a 10-minute walk. Other attractions in the ancient city are also not far away. The rooms are well-equipped, clean and tidy. The buffet breakfast is available in both Chinese and Western styles, with a wide variety. The restaurant on the second floor offers Datong and Shanxi-style dishes for tasting. For those who come for sightseeing, it is a very suitable place to stay.

This time I chose Jinhe Health Hotel because this store is a high-scoring hotel online. I feel very satisfied, especially after going up the floor, nearly one o'clock in the evening, and the enthusiastic service staff greeted us. After entering the room, the room was very clean, and snacks and fruits were also delivered, especially the service of the staff. It was very warm. Ji Supervisor Wang Haixia was really two employees in Jinhe. At 8 o'clock the next morning, the staff also called to remind them to eat breakfast and told the restaurant on the floor. It happened that the corridor touched the service staff and asked me, only to know that the call was the service staff Wang Haixia who sent snacks last night. It was really good and very touched. The two excellent employees called me full of happiness. Next time I come to Datong, I will choose Jinhe Health Hotel.

This is a very nice hotel, the room is spacious and bright, the bed is comfortable, let me enjoy a good sleep. The staff is warm and welcoming. The hotel also provides a rich buffet breakfast and a variety of leisure facilities, which makes me feel relaxed. I also enjoyed the hot spring water here, warm as jade, like Qiongjiang jade liquid, refreshing. Washed away the fatigue of the body. There is also a supporting Chinese medicine hospital. It is too pleasant to be surprised. The gap of play is so pleasant. By the way, ask the old expert to consult the pulse and adjust the body. I will come again next time. Plant grass [love]

This hotel is a guest room for people who come to the water world to play in the water and steam, so it is suitable for this purpose. In the hotel, I saw most of the guests walking around in sauna clothes. However, as a hotel for traveling to Datong, it is lackluster. First, the sanitary conditions in the room were not very good, it was very humid and there were bugs. Second, the sound insulation is not good. Facilities such as steam rooms are open until midnight, and the corridors are very noisy when guests return. Third, there is no place to eat around. You have to drive to Weidu Avenue to find food. Fourth, the room service is not good, no one can be found, and the front desk is not enthusiastic. My room card couldn't open the door (it seemed like the door lock was rusted). I went back and forth to the front desk to negotiate, but other than changing my room card (which didn't work), I couldn't think of a solution. After running for the third time, I got angry and used the wireless phone to call customer service to solve the problem. The breakfast buffet is very simple, mainly porridge, steamed buns, fried dough sticks, eggs, and vegetarian dishes. Judging from the prices in Datong, 20 yuan per person is a bit expensive. If you want to enjoy water, steaming and other facilities, you need to purchase additional tickets, and there are no discounts. I chose this hotel because it was recommended by Ctrip. In addition, since I was outside the city, I wanted to go directly to Xuankong Temple the next day without going through the city. But the living experience was not good, and I regretted it. It would be better to live in the city, as Datong is not that big.

除了半夜一直有人在樓道和房間吵，一晚上沒睡好，別的都挺好。前台、服務員的態度和服務都很好，環境和衞生也不錯

I feel the sincerity of Shanxi people, and I have to go to the hot area. The room is luxuriously decorated and the owner is very kind and talkative. Not so much. The room is very suitable for a family of five to six people.