Hotel Hot Springs Datong

Excellent location, right at downtown Datong, ＜200m walking distance to 东方刀削面 & 蜜雪冰城 & ＜400m walking distance to 百盛 & 万达影城 . Bus stops and taxi right in front of main road. Staff are very friendly and attentive. Modern & spacious rooms @ reasonable price.

During the Spring Festival, I took my parents to travel in Shanxi, starting from Taiyuan and going all the way to Datong. Facilities: The price is not high, the cost performance is very high, and the facilities are complete. Room hygiene: The room was very clean when I checked in. But today, when I went out and returned to the room, I found that the bathroom was not cleaned. When I went out, I specifically asked the front desk to clean the bathroom, and I also heard the front desk attendant telling the guest to clean the bathroom on the phone. I called the front desk twice, with a 5-minute interval in between, and no one came to clean for a total of about 10 minutes. The guest room responded very slowly. And the toilet brush that had just been brushed in front of the guest dripped all the way to the water bar in the room. There was dripping water from brushing the toilet next to the suitcase. In Figure 1, the toilet water on the ground was reflective, and it was done with just a mop. This fooling operation was not carried out behind the guests. There was hair on the TV panel in the room when I came back, and the cleaning towel was mixed. Environment: The environment is OK according to the price. Quiet and comfortable. Service: 1. The restaurant service is very good! The hot pot on the second floor of the first meal after check-in was clean and sanitary, tasted very good, and the price was not high. It's worth tasting. There are rich varieties of breakfast, both Chinese and Western, and there are also freshly made knife-cut noodles stalls. There is a big sister named Zhao, who is very friendly💯, and she is very enthusiastic. I see the enthusiastic Datong people in her! 2. The front desk has the worst service in the hotel industry among the 23 provinces I have visited in the country! ! Ctrip has never met such a weird front desk supervisor in 19 years. ① When checking in, there were no other guests at the front desk. After handing the ID card to the female supervisor at the front desk, she asked the name of the person who made the reservation with the ID card in her hand. I was confused for a while and said it was on the ID card. She asked the name of the person who made the reservation for the second time. Is the hotel front desk supervisor illiterate? Booked 2 rooms, and asked me if I should open one first? Three people have ID cards in hand to open one? I want to ask the hotel management about this sentence, how did they train these questions? ② Handed me the room card and said it was OK. I asked if I could use the room card for breakfast? She said the breakfast voucher was in the room card. (The breakfast coupon is on the back of the room number paper) They didn't tell me what time the meal started, which floor the breakfast was on, how to get to the guest room from the left and right elevators, where the bathroom was, and whether to use the room card to go to the bathroom. Everything depended on the guests themselves. ③ Aren't these questions asked by the guests the most basic things that the front desk should tell the guests? Are they beyond the scope of the front office's work? Also pay attention to the small actions of receiving guests. ④ When dining in the restaurant, the front office supervisor brought a fruit plate and asked me to explain. He said explanation, not apology. He said it was busy during the Spring Festival, and there was no disrespect. I didn't let him continue, and directly said that there were no other guests when I checked in, so there was no reason to be busy. When asking me the reservation information for the second time, he stared at the guest and asked while flicking his right hair. These small actions that disrespected people, to be honest, I was so angry at the time, but I thought that it was also the seventh day of the first ***** month when I took my parents out for a trip, so I endured it. The fruit plate was not eaten. Eating people's hands is short, which affects the truthful evaluation. Summary: In the era of short videos and evaluation drainage, the market economy is down, and the competition pressure of competing products is high. Hotels should pay more attention to the quality education of employees. Although we are in the service industry, we respect each other. If you want to run a good business, you still have to pay attention to word of mouth!

The entrance of the hotel is on the auxiliary road, there are not many parking spaces at the door, but there are not many cars; The young lady who stayed in was very good and sent a free breakfast but didn't get up to eat 😂; Negative one is a hot spring bath. Other comments said that the ticket was sent, but I didn't tell me that I didn't know; The third floor is not a floor-to-ceiling window; There's a milk bag on the table as soon as you enter the door. I wonder if it's a gift? The conditions are average, but it is still clean; Service is not bad Next time if you are sure that the hot spring bath is given away, you can also try it. After all, it is cheap.

This is a very new hotel. He is building in a Kangyang town. Half of the whole big building is a hotel and the other half is a Chinese medicine hospital. The hotel is still in trial operation, not officially running, this is not told me. The hotel's hardware is four stars enough. The exterior shape is also very stylish. Outside the hotel is a train's locomotive section. There is always some noise from the train, but the hotel windows are very soundproof. There is no too much noise after closing. The problem is that the hotel has just been renovated, and if the window is closed, you can still smell a strong decoration. The front office manager of the hotel is very enthusiastic. The little girls at the front desk have a good service attitude. But these can't hide them as a running hotel. Completely unprofessional room service and catering services. Breakfast on the first day is eaten below, and it is OK to eat, which is relatively simple. On the second day, I could send it to the room. The problem was the fixed time. It was half an hour late and it took a long time to urge the front desk to send it. Two people had two eggs, a bowl of pickles, two bowls of porridge, and two bowls of spicy noodles. If this restaurant does not drive, it is basically impossible to live, because there is no dining, no restaurant, and no order. Because I was very tired when I came back, I didn't want to go out after taking a shower. I really couldn't ask them if they had a commissary to buy something to eat. There was no commissary. If you want to go to the commissary, you have to drive a few kilometers away. Takeaway, it is also shown to be 15 kilometers away. It is also wonderful to have such a place in China today. It is estimated that it may be better as their restaurant is put into operation. There will be no more hunger for passengers. The hotel facilities are very new and relatively high-end. But there are also many slots. For example, the hair dryer in my house is bad. For example, his other disposable items are better, that is, the razor is too bad, the blade is rolled after two scrapes, so he is not a disposable razor, the rake can say half-time razor. The room service was hard to say. I couldn't find the housekeeping staff to answer the call. I went out and came back at 5 pm a day. The room was not cleaned and the room supplies were not replaced. Because I was in a hurry to take a bath, I asked them to change the towel as soon as possible. As a result, there was no small square towel in the room, and I gave a bath towel to charge. The most amazing thing is that after leaving the store the next day, I actually called to ask why there are fewer square towels in the room? How does this level of chaos management and service make the guests who live here feel after leaving? I hope this hotel can polish the service and improve the management level during the trial operation. Take out software services that match the hardware level.

Datong Xinyu Crown Hotel, decided to go to Datong on a whim. I didn't buy a ticket at first, but the ticket was released a few days later. I found that there were basically no hotels in the old city that could be booked. I found that this hotel was close to Datong South Station and could be picked up at the train station, so I chose this one. As it turned out, it was a good choice. The hotel's facilities are relatively new and the rooms are relatively large. The service is quite good. We arrived early in the morning. Well, the housekeeping manager picked us up in a special car, and then we checked into the hotel directly. It was only 8 o'clock in the morning. The hotel is still quite humane. The breakfast for the next day was put on the morning of the previous day, and the hotel met all the requirements. Free water, fruit, and snacks were given. Overall, I was very satisfied. I also gave a bath ticket, so I could go to the bath center to experience it. Some small details are still very good, such as the laundry detergent on the sink, which is convenient for guests who go out. It is also very convenient to have Wanda's commercial takeaway around the hotel, and it can be delivered to the hotel room. No need to queue up in the restaurant. The main reason for this trip to Datong is that the restaurant queue is really scary.

The room is spacious, the bedding is comfortable, the sanitary environment is beautiful and clean, the breakfast is rich, both Chinese and Western food are available, and the Chinese restaurant also has Shanxi specialties, especially the sea buckthorn juice is worth recommending! It is worthy of being a five-star hotel, and I will stay in Beidu next time!

This time I chose Jinhe Health Hotel because this store is a high-scoring hotel online. I feel very satisfied, especially after going up the floor, nearly one o'clock in the evening, and the enthusiastic service staff greeted us. After entering the room, the room was very clean, and snacks and fruits were also delivered, especially the service of the staff. It was very warm. Ji Supervisor Wang Haixia was really two employees in Jinhe. At 8 o'clock the next morning, the staff also called to remind them to eat breakfast and told the restaurant on the floor. It happened that the corridor touched the service staff and asked me, only to know that the call was the service staff Wang Haixia who sent snacks last night. It was really good and very touched. The two excellent employees called me full of happiness. Next time I come to Datong, I will choose Jinhe Health Hotel.

除了半夜一直有人在樓道和房間吵，一晚上沒睡好，別的都挺好。前台、服務員的態度和服務都很好，環境和衞生也不錯