Bellerive Hội An Resort & Spa

Bellerive Hội An Resort & Spa Reviews

Bellerive Hội An Resort & Spa

33 Lê Đại Hành, Cua Dai, Hoi An, Quang Nam Province, VietnamView Hotel Details
Bellerive Hội An Resort & Spa
Bellerive Hội An Resort & SpaBellerive Hội An Resort & SpaBellerive Hội An Resort & Spa
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Bellerive Hội An Resort & Spa Guest Reviews

8.7/10
Very Good
47 review
Verified reviews
Location8.0
Amenities9.0
Service8.9
Cleanliness9.1
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All reviews(47)
Positive reviews(39)
Reviews with photos/video(10)
Awesome stay(10)
Friendly staff(9)
Clean and tidy(6)
Guest User
Deluxe Garden
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Wonderful place friendly staff nice clean and spacious rooms close by the beach very good!
Hansphantom
Deluxe Garden
Stayed in Jun 2024
Family
4 review
10.0/10
Outstanding
Posted on Jul 20, 2024
2nd time stay here everything still well maintained very worth of money all the staff so nice n friendly
Response from Property: Dear Hansphantom,Thank you for choosing to stay at Bellerive Hội An Resort and Spa for the second time.We are delighted to hear that everything was well maintained and that you found your stay to be worth the money. Your kind words about our friendly and nice staff are greatly appreciated.We look forward to welcoming you back for many more enjoyable stays.Best regards,Thien Lee - Senior Sales Manager
JIoi
Deluxe Garden
Stayed in Dec 2023
Travel with friends
12 review
10.0/10
Outstanding
Posted on Feb 28, 2024
The hotel environment is very good, very quiet, and the staff is very friendly. The hotel has a car to go to the ancient city, and you can also borrow bicycles to go to the ancient city. It is cost-effective
Response from Property: Dear Jloi,Thank you for your wonderful feedback.We are delighted to hear that you enjoyed the quiet environment, friendly staff, and convenient transportation options at our hotel. We strive to provide a cost-effective and pleasant experience for all our guests.We look forward to welcoming you back in the future.Best regards,Thien Lee - Senior Sales Manager
David Cameron
Junior Suite
Stayed in Dec 2023
Couples
1 review
9.0/10
Great
Posted on Jan 6, 2024
Great staff, very new and clean, good amenities however the gym is very underwhelming for a hotel of this standard.
Response from Property: Dear 精致套房, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
Guest User
Deluxe Garden
Stayed in Nov 2023
Couples
3 review
10.0/10
Outstanding
Posted on Jan 1, 2024
It's fantastic and nothing to complain. Helpful staffs with 5 stars service.
Response from Property: Dear 豪华园景双床房, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
Anonymous User
Executive Suite
Stayed in Feb 2023
Couples
24 review
9.5/10
Amazing
Posted on Apr 1, 2023
This hotel is very new and well furnished. The architecture and in room design is stunning. However, the location is a bit remote, which is good for someone who like an escape from the crowed areas.
Response from Property: Dear Valued Guest,We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
Barbara
Deluxe River King
Stayed in Oct 2022
Couples
1 review
9.0/10
Great
Posted on Dec 2, 2022
Beautiful new hotel, tasteful decorated with large rooms and fantastic views of the river. The personnel here was the most friendly and attentive we ever experienced. We made good use of their heavenly swimming pool and we enjoyed the a la carte breakfast. The only minor inconvenience was the location, you are not very close to the best beach nor to the city centre, but the issue is quickly solved by an inexpensive and fast car ride.
Response from Property: Dear Valued Guest, “Xin chào" From Bellerive Hoi An Hotel & Spa and thank you for your generous review about our Hotel. We would love to say many thanks to you for choosing Bellerive Hotel for your holiday and thank you for posting your feedbacks. We believe that you had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. Eagerly looking forward to your next visit. Sincerely yours, Ho Thi My Li E-commerce Executive
Guest User
Deluxe River King
Stayed in Jul 2023
Couples
8 review
8.5/10
Very Good
Posted on Aug 23, 2023
Very new hotel and nice design food is not really good
Response from Property: Dear Valued Guest,"Xin chào" from Bellrive Hoian Hotel & Spa! Thank you for taking the time to tell us about your recent experience in our hotel. We are regret to know that your experience did not meet your expectations. On behalf of Bellerive Hoian Hotel & Spa, kindly please allow us to express our sincerest apologies. We always strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate that you shared your concern with us, and it is our hope that you will give us the opportunity to serve you better in the near future.Sincerely Yours,Thien Lee - Ecommerce Manager
Noof
Deluxe Garden
Stayed in Dec 2022
Travel with friends
480 review
9.0/10
Great
Posted on Jan 28, 2023
A very nice modern hotel, located 5 minutes from the beach, specious rooms, great breakfast with many varieties, nice swimming pool, and great service
Response from Property: Dear Mr / Ms. Noof, “Xin chào" From Bellerive Hoi An Hotel & Spa and thank you for your generous review about our Hotel. We would love to say many thanks to you for choosing Bellerive Hotel for your holiday and thank you for posting your feedbacks. We believe that you had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. Eagerly looking forward to your next visit. Sincerely yours, Ho Thi My Li E-commerce Executive
juisummer
Deluxe Garden
Stayed in Mar 2025
Family
40 review
8.0/10
Very Good
Posted on Apr 15, 2025
It's a good place to stay in Hoa An. It would be the best if it didn't overlap with Vietnamese or Chinese groups. LOL When we do, it's like a market. The breakfast is good and the pool is the best. I plan to visit again when it's not crowded.
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CHI HSUAN
Deluxe Garden
Stayed in Oct 2024
Travel with friends
2 review
9.0/10
Great
Posted on Nov 30, 2024
The hotel is very good and the service is also very good. It is really a suitable place for vacation. But if you want to visit Hoi An at night, I don’t recommend it. It’s a bit far and you need to take a ride to make it convenient.
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yumyumimi
Deluxe River King
Stayed in Mar 2024
Couples
10 review
8.0/10
Very Good
Posted on Apr 5, 2024
I don't know what it was like because I made a reservation and didn't go, but it seems a bit odd that they don't give you a 100% refund as soon as you make the reservation.
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Response from Property: Dear Nam,Thank you for sharing your feedback.We understand your concern about the non-refundable policy. Our policy is designed to manage bookings efficiently and ensure availability for all guests. We apologize for any inconvenience this may have caused.We hope to have the opportunity to welcome you in the future and provide you with an excellent experience.Best regards,Thien Lee - Senior Sales Manager
Guest User
Junior Suite
Stayed in Aug 2023
Couples
1 review
10.0/10
Outstanding
Posted on Oct 15, 2023
The counter explained the check-in precautions in detail. The swimming pool is deep and life jackets are provided. There are also staff at the swimming pool during the day. It is quite far from the ancient town of Hoi An. Grab is convenient. The sound insulation is not good, you can hear the sound when the toilet door is closed next door. In addition to soundproofing, it is still a good accommodation experience.
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Response from Property: Dear Valued Guest, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager
오리둥둥
Deluxe River Twin
Stayed in Jul 2023
Family
5 review
7.5/10
Posted on Aug 7, 2023
The location is not good because it takes about 15 minutes by shuttle from the Old Town. Instead, the staff are friendly and clean. ^ ^ The problem was that on the day I stayed, a group of guests had a party until late at night, and the notice said it would be noisy until 10:00 pm, but when the party was over, it was almost 11:00 pm, and people were shouting and talking so loudly in the hallway that I couldn't rest comfortably. If we had informed you in advance, we would have been able to cancel the reservation or go to another accommodation, but on the day of the stay, we were notified of this news, so we could not do anything. I'm very sorry about this part. In order to rest comfortably in a quiet place, I deliberately booked a lodging far away from the Old Town, but in the end it became a lodging that was neither comfortable nor close to tourist attractions.
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Response from Property: Dear 오리둥둥,"Xin chào" from Bellrive Hoian Hotel & Spa! Thank you for taking the time to tell us about your recent experience in our hotel. We are regret to know that your experience did not meet your expectations. On behalf of Bellerive Hoian Hotel & Spa, kindly please allow us to express our sincerest apologies. We always strive to provide a superior service experience for every guest. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate that you shared your concern with us, and it is our hope that you will give us the opportunity to serve you better in the near future.Sincerely Yours,Thien Lee - Ecommerce Manager
한을한을
2-Bedroom Villa
Stayed in Jun 2023
Family
2 review
8.5/10
Very Good
Posted on Aug 10, 2023
I went with my in-laws and had a very enjoyable rest. All the staff were friendly and fluent in English. During our stay, there were many Chinese group tours, so the breakfast variety was Chinese, so I was sick. The rooms are divided into 1st and 2nd floors, but there are no stairs to connect them, and I had to go outside, so it was uncomfortable at first, but after a day or so, it was comfortable. The location of the accommodation is a little inside Hoi An, and there are not many facilities around the hotel, so it was not good, but the neighborhood itself was quiet. They circulate it to keep it clean and clean it as they want, so I had a very comfortable stay without any inconvenience. My mother-in-law loves water so much that she plays in the pool morning and evening and likes it like a child. Unlike the picture, the pool is bigger and deeper than I thought. It was nice to have some fun because the hotel was small, so the main pool was suitable and it was okay for the kids to play. They rented a bicycle for free, so I went for a drive in a quiet neighborhood and stayed well until the last day before returning.
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Response from Property: Dear 한을한을, We were delighted to read your kind review of your recent stay at our hotel. We strive to provide our guests with the best possible experience, and we're thrilled that our team was able to meet your expectations. Thank you for choosing our hotel, and for taking the time to share your feedback with us. We look forward to welcoming you back soon Best regards, Thien Lee - Ecommerce Manager