Hyatt Regency Hong Kong, Tsim Sha Tsui Reviews

The staff are all very friendly and happy to help. The location is perfect, right next to the subway station and mall is just downstairs. The room is definitely outdated and no where near other 5 star hotels but the view of the harbour was beautiful. I didn’t have breakfast here because I like to eat locally when I travel, so can’t comment on that.

Hotel was clean and at a good location, but staff was not too friendly and quite impolite. Very close to ltr station so it was convenient.

Let’s do direct review: Location without any doubt at best (5/5). Staffs: 5/5. Breakfast: 5/5 (you can also refer to pic). Room size (small compared to what you pay, 4/5). Bathroom (5/5, considering room size). What they can do better: of course you can’t change room size, but you can upgrade it to modern room. Mattresses and pillow qualities (3/5) can be improved (it’s not up to standard of 5-star hotel). They should consider providing coffee machine in the room, not just kettles to prepare hot water to make coffee.

Very good locations and good spot

I enjoyed my stay at this location. Very convenient. Hotel service was excellent , the room and the premises were good. Good upkeep of the hotel room & premises. The only thing uncomfortable was the hallways were not cooled , elevator is hot. i like the glass bottle mineral water provided.

We love the coziness and comfort of this hotel… the room and facilities are great, clean . The staff are very friendly and are always around to assist. This hotel also has a great location to the Tsim Sha Tsui mtr which is convenient for tourists to take the mtr to anywhere they want. We are very happy to have made Hyatt our choice this time to HK!

We love both the location and the product and have already stayed at the hotel a number of times. This stay , We were somehow put off by the cold and indifferent welcome we received. We have stayed at this hotel quite a few times over a number of years ( the last time being last December ) This time we checked in for a 7 nights stay, which will be followed a week later by another 7 nights stay. To summarize : no welcome back greeting from front desk, no card in the room, not even a couple of piece of fruits . The only concern being my credit card details …. It makes you wonder if your business and loyalty are valued at all. Isn’t this supposed to be hospitality 101 ???

Great location, short walk to the MTR though unsheltered. Friendly staff who helped with messaging Uber for exact pickup location. Decent size room.

It was a very pleasant stay. Great location in the middle of the city, easily accessed to everywhere in Hong Kong!

Hotel is really nice and clean. Room service was readily available. View from hotel is excellent

The hotel is located in an easy-to-go location. Clean rooms and full facilities

Great location. Many F&B spots within walking distance. Will definitely stay again.

Excellent location. Right in the middle of the hustle and bustle with ample choices of shopping and eateries in the immidiate vicinity. The hotel is right on top of the K11 Art Mall and the mall is connected directly to the MRT. You can get to TST and East TST station without setting foot outside. Service was as expected of a Hyatt Hotel. The only negative is that the building is quite dated. It's been a staple in HK for about 25 years but a renovation would be welcomed. Other then that, I recommend the hotel.

not worth to this price! Even they charge extra for every your request