We traveled here for a concert at the theater and we do not gamble so we are rating it from a hotel standpoint. Pros: it’s extremely clean everywhere you go. The bed was the best I’ve ever slept in in a hotel. The staff were extremely friendly and helpful, most were willing to walk you to your destination. The theater was outstanding, very comfortable with fantastic view and sound. Pool area was very nice and accommodating. I can’t say enough about how great the staff and service are. In room dining options were very good.
Cons: Very expensive for what it is. Single sink very small vanity made it difficult for my wife and I to get ready. There was also only one plug in outlet in the room made it difficult to charge phones. Temperature control in the room was very difficult and would never cool off seemed like 70 was as low as it would cool off too, it was too hot at night. Casual dine in seating options were very limited with ridiculous wait times. The steak house was good though. The ****** is extremely difficult to navigate and signs are not helpful at all, it’s just too over stimulating and we probably won’t go back for a concert for this reason.
We did stumble across a VIP access area upstairs which was outstanding, food and drinks options were great and staff was fantastic. This area should be available for guest just staying for concerts.
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