Ulasan Four Points By Sheraton Guangdong Heshan Fangyuan

It's simply the most absurd hotel I've ever come across. I arrived at the hotel at around 9pm on Friday night. When I went upstairs, I found the room was stuffy. I turned on the air conditioner, and the noise was huge. I thought about taking a shower and getting ready for bed, but after the shower I found the room was even more stuffy. The air conditioner didn't seem to work. I opened the balcony door, and the wind outside was very comfortable. The air conditioner was still working with a huge noise, but it didn't work at all. The whole room was stuffy and I couldn't breathe without opening the door. I called the front desk, and the front desk said to send someone up to take a look. If it didn't work, we could change rooms. The staff came and brought a fan, and then told us that there was no air conditioning in the entire hotel, so we had to change rooms. Same, inexplicably angry, it was past eleven, I called the front desk again, the front desk said he couldn't do anything, said to let the manager contact me to solve it, almost half an hour later the manager called, saying that we are afraid of heat and guests are afraid of cold, so they set the air conditioner to not be able to adjust the temperature, speechless, the first time I heard such an explanation, the hotel has only six or seven floors, opening the balcony door is equivalent to sleeping open, there is no anti-theft net, no security at all, if you don't open the door, the room is stuffy and uncomfortable, it's already twelve o'clock and really tired, finally we chose to sleep with the door open, but in the end I didn't sleep all night, and I checked out early the next morning, so speechless! The hotel has almost no service, I really regret choosing this hotel and ruined my weekend!