Ulasan Atour X Hotel Wanda Plaza (Harbin West Railway Station)

A very great experience and super friendly staff. Convenient location.

Service was great and is near to the railway station

The service is very meticulous, the environment is clean, and the late night porridge service is very attentive. Late check-out until 14:00 (depending on room availability): The delayed check-out service is convenient for itinerary arrangements, which reflects the attentive consideration for customers. It is a very satisfactory stay.

The room is very comfortable. The front desk guy is very nice. There are snacks downstairs. I ordered a midnight snack when I came back at 12 o'clock in the evening. Haha, I was very happy. Next to it is Wanda Plaza, a relatively large shopping district in Harbin. You can go shopping.

It's close to the business district. The experience is not bad. I will go there again next time. Facilities: Complete. Hygiene: Clean. Environment: Not bad. Service: The service is really good. They will ask how your stay is and give you souvenirs. I will stay at her house next time.

The bed in the room is relatively small. I feel that it is less than 1.35 meters wide. The service is also average. When we went there on New Year's Eve, there was nothing in the refrigerator in the room. It was empty. Not to mention the late-night porridge. There was little food and the quality was terrible. The breakfast buffet was also the worst among all the Atour hotels I have stayed in. There were few varieties and it was not delicious.

I came with a group and didn't want to live with the team members, so I lived alone. The quality of the front desk staff was very poor. There was an elegant king-size bed room, but they insisted that I book a superior king-size bed room. The service attitude was not ordinary. The front desk manager was still okay, and he kept saying that the newcomers didn't understand. Hygiene: The hygiene was too bad. Because I was too tired to play with the children, I didn't check before going to bed. When I woke up in the morning, I saw that I had slept with candy wrappers pressed all night, and the bed was very dirty. It turned out that this Yaduo Hotel didn't change the sheets. It's really 🔥 big. I called the store manager to check it out. The store manager said sorry, it will be improved, and their training is not in place. The attitude is still quite sincere. Environment: The front desk arranged for me to live in a side room, there is no heating, and the children caught a cold. It's really too difficult for southern potatoes. Service: After freezing all night, the millet porridge for breakfast in the morning was also cold. Did I offend anyone? Really, except for the good attitude of the store manager and the front desk manager, the others are all bad reviews.

Chubai's service is very good, the room is clean and comfortable, the pillows are very comfortable, it is very convenient to travel, very suitable for travel, warm and thoughtful

Family, I have to give a big thumbs up to the Atour Hotel where I stayed recently! As soon as I entered the hotel, Jinlong, the front desk clerk, greeted me warmly with a sincere smile. When I checked in, he also introduced the fun places around me. My favorability was full. When I walked into the room, it was clean and warm, and the layout was very reasonable. The bedding was soft and comfortable, and I slept dreamlessly all night. The bathroom was clean and odorless, and the toiletries were of high quality. The breakfast in the hotel was so rich! There were both Chinese and Western food, fresh and delicious. There was also a 24-hour free laundry room and gym, which was so thoughtful. The location was also great, and it was very convenient to eat and shop around. This experience was great, and Atour will be my first choice for future travel hotels!

Now all the chain hotels in mainland China are doing very well. Everyone at the front desk is very enthusiastic, especially the room attendants and cleaners are very considerate. We got used to washing every day regardless of the snowstorm. Atour Hotel provides free washing machines. I forgot to wash my clothes, and the hotel waiter helped me dry them and put them away. I feel that the hotel can do the best for the guests, which is very good. I casually said that I felt a little dry in the past 20 days, and my sister immediately asked the front desk for hand cream for me. I was surprised. This service, this price, is so good? It is really good. Friends who come from afar, don't worry, stay at ease. The location is also very convenient, it is convenient to go anywhere🤗

This is probably the worst Atour I've ever stayed in. The room is really dirty. The wash basin is full of hairs. The sanitary ware packaging bag is obviously growing hairs. There are cigarette ashes on the bedside table. The most disgusting thing is that there is a curved hair on the shower head switch.

The room was clean and comfortable, and the service was first-rate. When we checked out, because we had a lot of luggage, the hotel staff called an extra car for us and helped us move our luggage to the car in the cold winter. Special thanks to Ms. Yanzhen, Ms. Jiaren, and the other two ladies for their assistance, so that we could smoothly set off to the next destination.

The hotel has a great location, complete surrounding facilities, convenient transportation, clean rooms, and a happy front desk with a good service attitude. It was a very satisfying stay. There are many restaurants around, which is very convenient

The environment is very good, the location is convenient, the service is very good, the room I booked did not come with free fruit, I told the service staff that I wanted one and they gave it to me, I am very satisfied, it is suitable for business trips or tourism, recommended