THE FIVE RESIDENCES HANOI

Ulasan THE FIVE RESIDENCES HANOI

THE FIVE RESIDENCES HANOI

345 Doi Can Street, Quan Ba Dinh, Hanoi, VietnamLihat Detail Hotel
THE FIVE RESIDENCES HANOI
THE FIVE RESIDENCES HANOITHE FIVE RESIDENCES HANOITHE FIVE RESIDENCES HANOI
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1 malam

Ulasan Tamu tentang THE FIVE RESIDENCES HANOI

9.2/10
Sangat Baik
39 ulasan
Ulasan terverifikasi
Lokasi9.2
Fasilitas9.0
Layanan9.1
Kebersihan9.4
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Semua ulasan(39)
Ulasan positif(17)
Ulasan dengan foto/video(3)
Pengalaman menginap terbaik!(7)
Bersih dan rapi(5)
Layanan memuaskan(5)
활활호호
Check-in Agt 2023
Traveler bisnis
43 ulasan
8.5/10
Luar Biasa
Diposting pada 18 Sep 2023
Sarapannya sederhana dan enak. Saya puas dengan kondisi kamar, kebersihan, dan pelayanannya. Kolam renangnya bagus, dan walaupun gedung sebelahnya sedang dalam pembangunan, tapi kedap suara dengan baik. Lokasinya juga bagus. Ada minimarket tepat di depan lantai, dan Lotte Department Store berjarak 700 m berjalan kaki. Saya berencana untuk menginap lagi pada perjalanan bisnis saya berikutnya.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Xin chào,The Five Residences Hanoi를 대신하여, 최근 저희와 함께 하신 경험에 대해 공유해 주신 귀중한 피드백에 진심으로 감사드립니다. 귀하의 생각과 통찰력은 저희가 서비스를 지속적으로 개선하고 고객에게 기억에 남는 경험을 제공하기 위해 노력하는 데 매우 중요합니다.곧 다시 귀하를 모실 수 있는 기회를 기대합니다.따뜻한 인사,
wonsik
Kamar Deluxe
Check-in Jun 2025
Traveler bisnis
8 ulasan
8.5/10
Luar Biasa
Diposting pada 5 Jul 2025
The first impression of the hotel was not very good, because the attitude of the reception was so unpleasant and rude. However, most of the hotel confirmed my choice. The condition of the room - clean and well-organized. The auxiliary facilities were old but okay. The breakfast was also prepared only with a menu to choose from, which was good. And the staff were well-trained. The check-out completely reversed my image of this hotel. The staff member, Ms. Anh Vu, was in charge and was perfect. I was able to check out with a very happy heart. I hope this staff member's customer service method will be maintained for a long time. And I hope to meet this staff member again the next time I stay at this hotel.
Terjemahkan
Tanggapan dari Properti: Dear Mr. Wonsik,Thank you very much for sharing your experience with us.We sincerely apologize for the initial experience at reception you had upon arrival. Your feedback is extremely valuable, and we will address this matter with our team to ensure every guest feels welcome from the very beginning of their stay.We are, however, truly pleased to hear that the rest of your stay met your expectations — from the cleanliness and organization of the room, to the breakfast and facilities, and especially the service of our team.It is particularly heartwarming to know that Ms. Anh Vu left such a positive impression during your check-out. We’ll make sure to recognize her efforts and maintain this high standard.We would be honored to welcome you again in the future, and we hope your next visit will be smooth and pleasant from start to finish.Warm regards,The Five Residences Hanoi
Tamu
Kamar Deluxe
Check-in Des 2024
Keluarga
3 ulasan
10/10
Fantastis
Diposting pada 22 Mar 2025
Great stay!
Terjemahkan
Tsomko
Executive 3-Kamar Tidur
Check-in Des 2024
Keluarga
3 ulasan
8.0/10
Luar Biasa
Diposting pada 19 Jan 2025
Thanks
Terjemahkan
luluann125
Kamar Deluxe
Check-in Des 2024
Keluarga
16 ulasan
10/10
Fantastis
Diposting pada 13 Jan 2025
強烈推薦,公寓的設定非常好,房間非常乾淨,早餐乾淨,豐富!尤其是洗衣機帶有烘乾功能這個太方便了.廚房一應俱全,有我們想要的一切,工作人員友好,專業.來河內會推薦住在這裏!
Terjemahkan
Tamu
Kamar Deluxe
Check-in Des 2024
Keluarga
9 ulasan
10/10
Fantastis
Diposting pada 31 Jan 2025
Good 애들이 너무좋아합니다
Terjemahkan
シーマスター
Executive 2 Kamar Tidur
Check-in Mei 2025
Keluarga
12 ulasan
7.0/10
Diposting pada 17 Jun 2025
高層階を予約したつもりが、まさかの2階 食事会場が4階なのにまさか上に上がるとは 予約時点で階数がわかる様にして貰いたい。
Terjemahkan
Tamu
Executive 3-Kamar Tidur
Check-in Des 2024
Keluarga
2 ulasan
10/10
Fantastis
Diposting pada 31 Jan 2025
호텔 내부시설도 깨끗하고 직원들도 친절했어요.음식도 맛있었어요.다음에 또 머물예징입니다.
Terjemahkan
Ruba
Deluxe 2 Kamar Tidur
Check-in Sep 2024
Traveler bisnis
14 ulasan
8.7/10
Luar Biasa
Diposting pada 5 Okt 2024
一卧室的公寓超級大,有浴缸。接待生的服務態度很好。雖然大廈有點舊,但衞生很不錯。地理位置離商場都很近。
Terjemahkan
Tanggapan dari Properti: Xin chào,我們謹代表 The Five Residences Hanoi 對您就近期入住體驗分享的寶貴反饋表示誠摯感謝。您的想法和見解對我們非常重要,因為我們不斷努力提升服務質量,為客人提供難忘的體驗。我們期待很快再次為您提供服務。誠摯問候,
Damoli
Kamar Deluxe
Check-in Okt 2024
Traveler bisnis
16 ulasan
10/10
Fantastis
Diposting pada 15 Nov 2024
房間挺大的,很乾凈,去哪裡都挺方便的,早餐也很豐盛。
Terjemahkan
.n.n.
Kamar Deluxe
Check-in Agt 2024
Keluarga
9 ulasan
10/10
Fantastis
Diposting pada 24 Okt 2024
とても快適で親切なスタッフ方がいる施設です。
Terjemahkan
17y1
Deluxe 2 Kamar Tidur
Check-in Agt 2024
Keluarga
6 ulasan
10/10
Fantastis
Diposting pada 19 Sep 2024
還不錯 很好的
Terjemahkan
Tanggapan dari Properti: Xin chào,我們謹代表 The Five Residences Hanoi 對您就近期入住體驗分享的寶貴反饋表示誠摯感謝。您的想法和見解對我們非常重要,因為我們不斷努力提升服務質量,為客人提供難忘的體驗。我們期待很快再次為您提供服務。誠摯問候,
nelquah
Kamar Deluxe
Check-in Okt 2024
Keluarga
23 ulasan
10/10
Fantastis
Diposting pada 25 Nov 2024
Good and nice apartment. Staff was very friendly and greet you everything we passed buy. There is a supermarket on the ground floor of the apartment.
Terjemahkan