La Sinfonia del Rey Hotel & Spa

Ulasan La Sinfonia del Rey Hotel & Spa

La Sinfonia del Rey Hotel & Spa

33-35 Hang, Quan Hoan Kiem, Hanoi, VietnamLihat Detail Hotel
La Sinfonia del Rey Hotel & Spa
La Sinfonia del Rey Hotel & SpaLa Sinfonia del Rey Hotel & SpaLa Sinfonia del Rey Hotel & Spa
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1 malam

Ulasan Tamu tentang La Sinfonia del Rey Hotel & Spa

9.5/10
Menakjubkan
179 ulasan
Ulasan terverifikasi
Lokasi9.6
Fasilitas9.2
Layanan9.7
Kebersihan9.6
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Desain bagus(6)
Insulasi suara biasa saja(6)
Kasur sangat nyaman(3)
Buruk(2)
Tamu
Check-in Jan 2023
Bisnis
467 ulasan
10.0/10
Fantastis
Diposting pada 13 Feb 2023
Hotel cantik dan mewah, berdekatan dengan tempat urusan perniagaan
Tamu
Kamar Eksekutif
Check-in Apr 2025
Bepergian dengan teman
1 ulasan
10.0/10
Fantastis
Diposting pada 16 Mei 2025
This hotel was the highlight of our trip. By far the best customer service, amazing rooms, and the restaurant was top notch. I couldn’t recommend this hotel enough.
Terjemahkan
6/8
Tanggapan dari Properti: Dear sir/ma’am,Thank you so much for your wonderful feedback. We're truly honored to have been the highlight of your trip. It's incredibly rewarding to hear that our team’s service, the quality of our rooms, and your dining experience all exceeded your expectations.Your kind recommendation means a great deal to us, and we hope to have the pleasure of welcoming you back on your next visit.Best regards, La Sinfonia del Rey Hotel & Spa
Tamu
Kamar Eksekutif
Check-in Mar 2025
Sendiri
1 ulasan
10.0/10
Fantastis
Diposting pada 25 Apr 2025
Excellent Stay with a Lake View and Exceptional Service I stayed in an executive room facing the street, offering a rustic and restricted view of the lake. The room was neat, tidy, and well-maintained. What really made the stay stand out was the hotel staff—they provided top-notch service and were incredibly kind and helpful throughout my visit. Communication was a breeze as everyone spoke English fluently. The location couldn’t have been better—just perfect for leisurely strolls around Hoan Kiem Lake and easy access to the vibrant Old Quarter. Highly recommend this hotel for both comfort and convenience.
Terjemahkan
Tanggapan dari Properti: Dear sir/ma’am,Thank you so much for your thoughtful and detailed review. We’re thrilled to hear that you enjoyed your stay and appreciated both the cleanliness and comfort of the room, as well as our location near Hoan Kiem Lake.We’re especially grateful for your kind words about our staff. Providing excellent service is a top priority for us, and it’s wonderful to know that our team made your experience even more memorable.We look forward to welcoming you back on your next visit to Hanoi.Best regards, La Sinfonia del Rey Hotel & Spa
지신1989
Kamar Basement Superior tanpa Jendela
Check-in Feb 2025
Sendiri
12 ulasan
10.0/10
Fantastis
Diposting pada 3 Mar 2025
One of the best hotel in hanoi with great hospitality... the services really 5 stars... the hotel buffet definitely perfection ...really they have a great great breakfast in hanoi... i love the room the food the people ... i will make sure comeback in this hotel for sure... Everyone really nice ... Henry Nguyen especially who take care good of me during my 3 days 2 night in the hotel.
Terjemahkan
6/16
Tanggapan dari Properti: Dear sir/ma’am,Thank you for your fantastic review! We are absolutely honored to hear that you had such an exceptional experience with us. It’s wonderful to know that you enjoyed the hospitality, buffet breakfast, and your room during your stay.We’re especially grateful for your kind words about Henry Nguyen, who will be thrilled to know that his efforts made such a positive impact on your visit.We can’t wait to welcome you back for another memorable stay on your next visit to Hanoi!Best regards, La Sinfonia del Rey Hotel & Spa
Pengguna Anonim
Kamar Basement Superior tanpa Jendela
Check-in Feb 2025
Pasangan
2 ulasan
10.0/10
Fantastis
Diposting pada 31 Mar 2025
Excellent location just 2 minute walk from weekend night market. Room is spacious and fully equipped. Bed and pillow is soft and comfortable. Breakfast is delicious. I would definitely stay again when I return to Hanoi.
Terjemahkan
Tanggapan dari Properti: Dear sir/ma’am,Thank you for your fantastic review! We’re so glad to hear that our location, just a short walk from the weekend night market, was convenient for you. It’s wonderful to know that you found your room spacious and comfortable, and that our breakfast met your expectations.We’d be honored to welcome you back on your next visit to Hanoi. Thank you again for your kind words and recommendation!Best regards, La Sinfonia del Rey Hotel & Spa
Vera.21
Kamar Deluxe dengan Jendela Internal
Check-in Mar 2025
Sendiri
1 ulasan
10.0/10
Fantastis
Diposting pada 10 Apr 2025
Superb! From cleanliness and aesthetic to location and l staff, everything was perfect!
Terjemahkan
Tanggapan dari Properti: Dear sir/ma’am,Thank you so much for your fantastic review! We’re thrilled to hear that you were pleased with the cleanliness, aesthetic, location, and the service from our team. It’s always our goal to provide a perfect stay, and we’re so glad we could meet your expectations.We look forward to welcoming you back soon for another great experience!Best regards, La Sinfonia del Rey Hotel & Spa
Petrakos
Kamar Deluxe dengan Jendela Internal
Check-in Jan 2025
Keluarga
24 ulasan
10.0/10
Fantastis
Diposting pada 14 Feb 2025
The hotel is right next to the lake, so many restaurants just a door step
Terjemahkan
Tanggapan dari Properti: Dear sir/ma’am,Thank you for your feedback! We're delighted to hear that you enjoyed our prime location next to the lake and the convenience of nearby restaurants. We hope to welcome you back soon for another great stay.Best regards, La Sinfonia del Rey Hotel & Spa
Tamu
Kamar Eksekutif
Check-in Des 2024
Bepergian dengan teman
25 ulasan
10.0/10
Fantastis
Diposting pada 23 Feb 2025
excellent hotel, super friendly helpful staff, perfect location
Terjemahkan
6/7
Tanggapan dari Properti: Dear sir/ma’am,Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with our friendly staff and enjoyed our perfect location. Your feedback means a lot to us, and we look forward to welcoming you back soon!Best regards, La Sinfonia del Rey Hotel & Spa
HEAN KHOON
Kamar Eksekutif
Check-in Mei 2025
Bisnis
1 ulasan
7.0/10
Diposting pada 5 Jun 2025
good location by the old quarter. Poor sound proofing which can be noisy at night and morning. Poor bathtub design, which shower can splash all the way and 'climb' in & out of the tub
Terjemahkan
Tanggapan dari Properti: Dear HEAN KHOON,Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you appreciated our convenient location near the Old Quarter. However, please accept our sincere apologies for the inconvenience caused by noise disturbances and the bathtub design. Your comments have been noted and will be shared with our management and engineering teams for careful review and consideration in future improvements.We truly value guest insights such as yours, which help us to identify areas for enhancement and ensure a more comfortable stay for all.We hope to have the opportunity to welcome you again and provide you with a more seamless experience.Best regards, La Sinfonia del Rey Hotel and Spa
Tamu
Kamar Basement Superior tanpa Jendela
Check-in Apr 2025
Sendiri
1 ulasan
10.0/10
Fantastis
Diposting pada 4 Jun 2025
This hotel truly impressed me—great location, delicious restaurant food, and surprisingly affordable for the quality. The personalized touches made all the difference, like the handwritten welcome card in my room. The sky bar offered stunning views, and the staff went above and beyond to be friendly and accommodating (even allowed an early check-in!). Highly recommend for anyone looking for comfort, value, and thoughtful service.
Terjemahkan
Tanggapan dari Properti: Dear valued guest,Thank you sincerely for your wonderful review. We're thrilled to hear that your stay with us left such a positive impression.It’s especially rewarding to know that you enjoyed our prime location, the restaurant offerings, the view from our sky bar and the value we strive to provide. We're also delighted that the personalized touches - like the handwritten welcome card helped make your stay feel special. Your recognition of their efforts, including the early check-in, truly means a lot to us. We greatly appreciate your recommendation and hope to welcome you back for another memorable stay soon.Best regards, La Sinfonia del Rey Hotel and Spa
Paul Smith 67
Kamar Eksekutif
Check-in Apr 2025
Pasangan
4 ulasan
9.5/10
Menakjubkan
Diposting pada 28 Mei 2025
Beautiful classy retro hotel well presented in a good location in old quarter. Customer service was excellent. Staff helpful and management engaging and attentive. Breakfast excellent with good variety for different nationalities. Roof top bar has great views. Thank you for a special time.
Terjemahkan
Tanggapan dari Properti: Dear Paul,Thank you very much for your wonderful review. We’re grateful to hear that you enjoyed our hotel's classic retro charm and convenient location in the Old Quarter.It’s especially rewarding to know that our team’s service made a positive impression. We’re also glad you enjoyed the breakfast selection and the views from our rooftop bar.Thank you once again for choosing us, and we hope to welcome you back for another special visit in the future.Best regards, La Sinfonia del Rey Hotel & Spa
Pengguna Anonim
Kamar Deluxe dengan Jendela Internal
Check-in Okt 2024
Bepergian dengan teman
2 ulasan
9.5/10
Menakjubkan
Diposting pada 10 Nov 2024
I stayed in this hotel for 3 nights. The hotel is well decorated and clean which gave me a comfortable stay in there. What I impressed most are the services provided. We were served with welcome drinks and some vietnam sweets upon arrival. While we were briefed on the facilities and breakfast time by a staff, our luggage were sent to the room which was already in a good temperature when we got into the room. Fruits were prepared and placed on a table with a welcome card. We were also given vouchers for free cocktails on the roof top bar with a nice scenery of the lake. Further, the staff were very friendly and helpful on suggesting places to go and assisting in calling grabs to get around the area. Special thanks to Jennie who has been taking care of us during our stay. I do recommend this hotel to anyone who is planning a visit to Hanoi.
Terjemahkan
Tanggapan dari Properti: Dear sir/ma'am,Thank you very much for your wonderful and detailed feedback. We’re delighted to hear that your 3-night stay with us was comfortable and that our hotel’s cleanliness and decor met your expectations.It’s especially gratifying to know that our team’s service, from the welcome drinks and sweets to the thoughtful gestures like the welcome fruit and cocktail vouchers, helped make your stay memorable. Jennie and the rest of our staff will be thrilled to hear your kind words. We always strive to provide personalized service and helpful recommendations to ensure our guests have the best experience possible.Thank you for recommending us to others planning a visit to Hanoi. We look forward to welcoming you back on your next trip!
Kristina
Kamar Deluxe dengan Jendela Internal
Check-in Mar 2025
Keluarga
2 ulasan
10.0/10
Fantastis
Diposting pada 3 Mei 2025
The service, even before our stay, was very friendly and helpful. We used the Spa and had a great relaxing treatment. The breakfast was delicious and a good choice of different dishes.
Terjemahkan
Tanggapan dari Properti: Dear Kristina,Thank you for sharing your experience. We're thrilled to hear that you received friendly and helpful service from the moment you booked your stay. It’s also wonderful to know that you enjoyed your spa treatment and found our breakfast selection both delicious and varied.Your satisfaction means a lot to us, and we’re so glad we could contribute to a relaxing and enjoyable experience. We look forward to welcoming you back soon!Best regards, La Sinfonia del Rey Hotel & Spa
Tamu
Kamar Deluxe dengan Jendela Internal
Check-in Mar 2025
Pasangan
1 ulasan
10.0/10
Fantastis
Diposting pada 27 Apr 2025
The hotel staff were exceptionally professional, accomodating, helpful & friendly. Open the front doors before we even reached the hotel, came and grabbed our bags when they saw us approaching from a distance. Asked to assist us when we were within the hotel, from getting a grab car for us to asking us how our sleep and room was and if we had any concerns and they would attend to them straight away. I was blown away when letting them know the night before that we will be checking out at 4.30am the next morning to find out they had packed a breakfast to go for hubby & I. Highly recommend staying at this hotel- service & location is on point.
Terjemahkan
Tanggapan dari Properti: Dear sir/ma’am,Thank you so much for your thoughtful review. We are thrilled to hear that you had such a positive experience with our team. It’s wonderful to know that our staff went above and beyond to ensure your comfort. We take great pride in offering personalized and attentive service, and it’s truly rewarding to hear that we succeeded in making your stay special.Your recommendation means the world to us, and we look forward to welcoming you back on your next visit to Hanoi.Best regards, La Sinfonia del Rey Hotel & Spa
WhereOnEarthIsThabi
Suite Junior dengan Balkon
Check-in Agt 2024
Bepergian dengan teman
28 ulasan
8.5/10
Luar Biasa
Diposting pada 16 Okt 2024
I recently had the pleasure of staying at La Sinfonía, and I can confidently say it's one of the best hotels I've experienced. The food and drinks are simply outstanding, easily the best in town. The rooftop bar offers an amazing view of the city, making it the perfect place to unwind with a cocktail. The staff is incredibly friendly and welcoming, providing 5-star treatment throughout my stay. I would highly recommend La Sinfonía to anyone looking for a memorable experience. Thank you for an unforgettable visit!
Terjemahkan
6/8
Tanggapan dari Properti: Dear sir/ma'am,Thank you sincerely for your wonderful review. We’re truly honored to be considered one of the best hotels you’ve experienced, and it brings us great joy to know that your time at La Sinfonía del Rey was so memorable.We’re delighted that you enjoyed our food and drinks, and that the rooftop bar, with its stunning city views, provided the perfect setting to relax and unwind. Most of all, we’re thrilled that our team’s hospitality left such a lasting impression. Delivering a 5 star experience is what we strive for every day, and your recognition means the world to us.Thank you once again for your recommendation. We look forward to welcoming you back for another unforgettable visit.