Super Hotel Candle

The hotel was located on the main street, so there were many restaurants, marts, and coffee shops. The exterior was decorated splendidly. The hotel room was clean, and the bathroom was clean. Breakfast was buffet style, and lots of food was served. If you are food lover then i just suggest only this hotel in Hanoi. The staff were kind, too

The hotel was superb, impressively clean with extraordinary 24-hour room service. The staff were obliging and hospitable, while the breakfast was amazing. I am certainly planning on returning in the future! The spa was also great.

A lovely Hotel situated away from the hustle of the old quarter yet close enough for a great night out. A small necessities Shop inthe reception means no running out of life's essentials. Check in was smooth. Breakfast and evening meals on the mezzanine floor. I had Both. The Breakfast is typical of decent Asian hotels: mix of Asian and western food. From Japanese meat cakes to saute pork Hot dishes, the compulsory and very tasty Chinese buns and noodles. Then there was bacon, sausages (mini party hot dog type but tasty) and eggs cooked to order. Fruit and pastries, bread for toast As well as baguettes. For evening meal The menu is aimed at a higher end diner so the quality is a given. I asked for a bread bun with my meal..not standard but i got a lovely warm, Soft feel mini French roll (3 actually). The staff we're attentive and could not do enough for you...all going to make the stay a very pleasant experience. Reception has a pleasant little bar/coffee place. Room was comfortable, complimentary tea Coffee and a mini fridge. Set back from the notoriously bustling Hanoi streets where the drivers' propensity for thinking sounding horns is a panacea for traffic situations, the room was peaceful. Plenty of sockets for devices Chinese appliances fit perfectly. I don't have any EU or UK plugs..been away too long ut i think they would fit judging by the socket. Room safe so easy to use and spacious enough for tablet, kindle, DSLR camera and lenses plus travel documents. Lots of little shops nearby selling, well...lots! From a kebab to sticky buns (yum) to car parts. To do: bring swimming kit. Hotel has a pool. Nearby: Visit Lotte Mall...for the Brits....it has a Marks and Spencer. It also has Top of Hanoi on floor 65/67 open air bar. Pricey but views are tremendous. Staff in the hotel are lovely. All in all...a superb hotel. Highly recommended.

Good location and convenient. Mini mart below for easy access. Breakfast is also available.

Location is good, around 10 mins walk can go to Lotte mail. The room is clean and big. The renovation style is quite old and the shower water can't provide a constant heat.

This is my 2nd time staying in this hotel. Hotel staff are approachable, breakfast is abundant and rooms are big. Both my friends and I enjoyed our stay.

This is a beautiful hotel. The location is very good—not far from West Lake, but a little ways from the Old Quarter. The pool, spa, sauna, and restaurant are great. Our apar**ent was spacious and comfortable—perfect for mom and dad traveling with two teenage daughters. One maintenance issue—the shower handle in the small bathroom is broken and water tends to get all over the room. I would love to stay here again!

Room was nice enough but kinda old. Seemed to always be waiting for the lift. Noticed some marks/stains on the bedding, more psychological than anything else. Took away and didn’t replace our bathrobes. Shower/taps are so badly designed that they need to print instructions on how to use. Swimming pool is more like an oversized bath, don’t be expecting to do any lap training. Water was also so cloudy I couldn’t see past the length of my arm. Wouldn’t recommend it. Sauna and steam room instructions were also difficult to understand. Found a dead cockroach in the steam room. Showers in pool area felt dirty. We went back to our room to shower. Range of foods at breakfast wasn’t massive but sufficient. Staff were always friendly and well mannered. Convenience stores are within walking distance so buying water is not a problem. Also lots of eateries around.

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or "Grab." 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apar**ents with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty trea**ents and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.