Hotel di Banshan Town and Northern Hangzhou Area, Hangzhou

The parent-child room was clean and tidy. Shampoo and shower gel were provided in the room. You need to bring your own toothbrush and toothpaste. The location is very good. Yintai Department Store is across the road. There is no charging station, but you can go to the Yintai underground garage next to it, which is quite convenient.

There was a drone hovering around the window at around 22:00 on the night of check-in, and I could hear a very loud propeller noise through the window. When I called the front desk to complain, the front desk did not give me any feedback. I wanted to call the police, but because I had stomach discomfort that day, I didn't bother! Whether it was the hotel or a third party who flew a drone at this time in the middle of the night, I was very annoyed. After all, I was about to go to sleep at this time, and I must be very angry when encountering such a situation. I hope the hotel will pay attention to it.

Convenient transportation. The subway station is just across the street. The room is clean and tidy. The overall comfort is very good. The details are also well handled. The breakfast is rich, and if there is a problem, no matter when you tell the front desk, it will be solved immediately. I will stay here again next time.

The hotel has a comfortable environment, clean in all aspects of hygiene, and good service attitude. The front desk surnamed Chen's service attitude is very good and serious work

The stopper of the wash basin was not easy to press. I finally lifted it up but didn't call the service staff. When I took a shower, I found that there were two bottles of shampoo but no shower gel. It should be that the housekeeper put it in the wrong place. Fortunately, the attitude of admitting the mistake was very good. When I checked out, I was given a drink as a gift. The service attitude was still very good, and they also helped us solve the problems left by the guests attentively.

非常的好離我想要去的地方很近 衞生：非常的乾淨整潔 環境：很好 離地鐵站非常近 交通便利 離地鐵站非常近 交通便利離杭州東站也很近

The front desk lady is very good, come to Hangzhou to travel in advance to let us stay, and also upgrade the room! The hotel environment is very good, the network is also very smooth, clean and clean every day, will not touch our things! Close to the subway, you can check in various attractions by turning the line! I was in a hurry and didn't take a photo of the hotel, it is highly recommended!

The family room is two rooms, very suitable for a family trip with children. Although it is relatively old, the shortcomings can be ignored at this price. The only thing that needs to be improved is the poor air conditioning effect.

The hotel recommended by a friend, the experience was very satisfactory. The hotel is in a prime location, only a five-minute walk from the subway station of Line 3, and it is extremely convenient to travel. The room is spacious and bright, the windows are reasonably designed, the view is wide, and you can see the Wangchen Pavilion behind, which is really good. By the way, the room is also fully intelligent, and there is a large full-length mirror, which is very suitable for tidying up makeup and clothes before going out. The service staff is enthusiastic, and they can solve problems quickly when they encounter them, and they also provide guides to surrounding attractions. The hotel is also very clean, clean and tidy, and it looks very comfortable. The bathroom is reasonably designed to separate wet and dry areas. The mattress is very comfortable, and overall it is great value for money. I will stay here again if I have the chance to come to Hangzhou next time.

To be honest, I was surprised to book such a room. It was very clean and bright. The self-check-in was done in 5 minutes. I felt that the front desk was much less worried. The toilet and shower were separated on both sides, which was really great. It avoided the embarrassing problem of going to the toilet and showering at the same time. I was really satisfied with the room, but then I started to complain. I used to be a very deep sleeper, but on the second night of my stay, I was awakened by the voices and music of the girls next door at around 1:30 in the morning. It felt like the music was a concert in the hotel, which was really annoying. Then I contacted the hotel front desk, hoping to coordinate and communicate with the other party to lower the voice. As a result, the front desk directly replied, go and see which room is noisy, go knock on the door and communicate with them. Me? ? ? I said, am I not staying in your hotel? Shouldn't you come forward to coordinate and solve the problem? As a result, I was told that he was the only one at the front desk and couldn't leave, etc. I said that I clearly heard that there were two girls. Can't you check the check-in situation and remind them? ? ? They started to say that they cannot infringe on user privacy and so on… I felt that the front desk didn’t understand what I was saying. I already said it was a female voice, and I didn’t want the female name and phone number. Can you see which room has someone? ? It’s just too bad… In short, the last night’s accommodation experience was terrible. I encountered travelers with very poor quality and a front desk who spoke and acted like a ****. It was really too bad… And I just want to ask, for such a big brand chain hotel, there are few people on duty at night, and there is no security at night? …