Lakeview Hotel Hangzhou

Strategically location. It's located just opposite the west lake and near the Wulin night market. Easy access to restaurants and tourist spots.. room is clean with simple amenities provided .

Modest hotel located a street away from West Lake. It is olden luxury hotel, the furnitures are a bit dated but still working well. Service staff are extremely helpful and friendly. Aided us with transportation around the city as well as helping us with communication with courier services as well.

Other than the hotel being a bit behind in term of internet connection facilities, the other aspects of service, cleanliness and location are excellent. I will not hesitate to recommend the hotel for accommodation in Hangzhou.

This hotel is beautiful and the rooms are very comfortable. The location is very central, across the road from West Lake and close enough to the metro, Wulin Road and Hubin Road. Service is excellent and the staff are very friendly and helpful. The only criticism is that I was unable to get internet access via the WiFi and mobile signal in the room was only 3G making it impossible to do much work, especially video calls.

Week long stay. Super close walk to delicious food, vibrant night market on Wu Lin Road, and very walk-able to West Lake and various underground metro stops and bus stations. Amenities at the hotel were good, but the staff were truly incredible. Concierge table was outstanding and staff were fluent in Mandarin and English and helped recommend and assist in booking travel methods like metro vs. taxi vs. high speed rail. Night shift staff Zheng 先生 (didn't catch his full name) also gave us paper maps with directions, and was very knowledgeable about local sights and attractions. Front desk were efficient and helpful. Cleaning staff member, 王跃霞, was super great and very communicative and helpful and gave us water. Breakfast at the hotel was fine. Big selection includes bacon, bread, salad but nothing super delicious. Dined one night at the dining room on the 7th floor and it was fine but definitely avoid the sweet and sour fish dishes those were too vinegar forward to be good. View was very good if you walk onto the balcony though.

This is the best place to stay in Hangzhou, we would strongly recommend it. Colleagues at check-in, concierge, and everywhere are very friendly and professional! Special thanks to Miss Yuan, Fan, and Mr Zhang for their excellent help during our stay in mid-April.

The hotel front desk service is enthusiastic and thoughtful, and any questions raised can be resolved with care. Although the hotel is near the airport, there is no noise at all. The overall environment is warm and quiet, and the living room is clean and tidy. I will choose it again next time. The hotel rooms with high cost-effectiveness are very clean, and the service staff are very enthusiastic and friendly. The service is also very up to standard, and we will choose this place again next time. Good geographical location, convenient transportation, comfortable and hygienic living environment.

Location is Excellent. Convenient. Room is very clean. Thanks to the regular Inspection by Ms. Elvis Cheng. Coming from Singapore, room and especially the Toilet cleanliness is u**ost important.

It was a great experience for our family of 11 to stay one night at the hotel. Great location to visit the lake and other attractions. Unparalleled service.