No.1018 Changbang Road, Gongshu District, Hangzhou, Zhejiang, ChinaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Radisson Blu Hangzhou Xintiandi
9.5/10
Luar Biasa
6285 ulasan
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Ulasan terverifikasi
Lokasi9.5
Fasilitas9.4
Layanan9.4
Kebersihan9.6
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Semua ulasan(6285)
Ulasan positif(6213)
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Resepsionis sangat ramah(528)
Lingkungan mewah(302)
Sarapan lezat(184)
Cocok untuk pecinta belanja(85)
Kolam renang sangat bagus(33)
Dekat stasiun MRT(26)
Buruk(72)
Tamu
Executive Double Room
Check-in Nov 2024
Bisnis
2 ulasan
3.5/10
Diposting pada 27 Des 2024
Berdekatan dengan gedung tinggi, dan efek isolasi suara sangat buruk. Masih sangat bising ketika jendela ditutup, dan ada masalah dengan pipa drainase di kamar mandi. Saya mengganti beberapa kamar, tetapi hotel melakukannya tidak menunjukkan respons apa pun. Saya rasa saya sudah terbiasa dengan perangkat kerasnya saja, dan tidak ada yang bisa mereka lakukan, haha! Pengalaman keseluruhan sangat buruk, saya tidak akan tinggal di sini lagi, dan saya menyarankan semua orang untuk tidak tinggal di sini.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Mohon maaf karena hotel ini berada di sebelah gedung yang ditinggikan, kebisingan serta fasilitas dan peralatan kamar telah menyebabkan pengalaman buruk bagi Anda. Kami akan memperkuat koordinasi dengan departemen teknik untuk menyesuaikan dan memperbaiki perangkat keras kamar untuk siap menghubungi Anda untuk lebih jelasnya.
Tamu
Kamar Superior (2 tempat tidur)
Check-in Nov 2024
Bepergian dengan teman
7 ulasan
10.0/10
Fantastis
Diposting pada 2 Jan 2025
The hotel is ideally located to watch the Cirque du Soleil X Show. The staff are friendly and helpful. We enjoyed a complimentary Chinese tea. There was a problem with the heating system in our room and they immediately gave us another room.
Terjemahkan
Tanggapan dari Properti: Dear guests, Thank you very much for staying at radisson Blu Hangzhou Xintiandi and sharing your stay with us. I am very glad that you love the hotel. We will make every effort to ensure that the hotel's services and facilities are maintained at a high quality level, so that guests can enjoy the stay experience of "every moment is precious".Greeting from Radisson Blue Hangzhou Xintiandi.
Ricky246
Superior King Room
Check-in Sep 2024
Sendiri
5 ulasan
9.5/10
Menakjubkan
Diposting pada 4 Okt 2024
Nice Hotel. Walking distance to a metro stop. Near two malls. Decent selection of restaurants nearby including western chains. Some stylish bars and clubs also nearby.
Stayed only one night, but it was a very good experience. Only thing, watch out for the hot water coming out of the shower 😂
Terjemahkan
Tanggapan dari Properti: Dear guests, Thank you very much for staying at radisson Blu Hangzhou Xintiandi and sharing your stay with us. I am very glad that you love the hotel. We will make every effort to ensure that the hotel's services and facilities are maintained at a high quality level, so that guests can enjoy the stay experience of "every moment is precious".Greeting from Radisson Blue Hangzhou Xintiandi.
Deborah Lynn
Superior King Room
Check-in Feb 2025
Sendiri
2 ulasan
10.0/10
Fantastis
Diposting pada 30 Mar 2025
I have stayed at this hotel many times. I enjoy the large soaking tub. The staff is always very helpful. The breakfast buffet has a large variety food to choose from and the evening seafood buffet is also quite good.
Terjemahkan
Tanggapan dari Properti: 看到您這麼瞭解我們的特色服務,就知道您是我們的“真愛粉”啦!(連晚上的海鮮自助餐都這麼認可,您一定是美食行家~)
Tarmin tan
Deluxe Double Room
Check-in Okt 2024
Bisnis
12 ulasan
7.0/10
Diposting pada 21 Nov 2024
The room is very hot with the air condition the lower set is 28 degree and outside temperature is 16 degree. We complain to reception and they just put a fan in our room. If need to using fan in room why we choose for 5 star hotel with expensive price, better stay at 3 star hotel.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you very much for taking the time to review our services. We are sorry to learn that the experience did not meet your expectations. We highly value your feedback, and we will reflect the relevant issues to the relevant departments of the hotel for further inspection and understanding. We apologize again for the inconvenience caused to you, and will follow up in time to make better improvements to avoid such situations from happening again. We hope you will see our changes in your next stay and we will bring you a better service experience. Greetings from Radisson Blu Xintiandi Hotel Xiao Xin!
Lai Nga
Deluxe Double Room
Check-in Mar 2025
Bisnis
1 ulasan
10.0/10
Fantastis
Diposting pada 23 Apr 2025
Good location. The room is vey clean and spacious.
Terjemahkan
Tanggapan dari Properti: 尊敬的客人,感謝您抽出時間分享入住體驗!能讓您感受到我們優越的地理位置與乾淨敞亮的房間,是我們的榮幸!每一次用心打掃、每一處細節設計,都希望為您打造舒適的旅途港灣。您的滿意是對我們最好的鼓勵,期待未來還能繼續為您服務,歡迎隨時回家!
Marcel Okwuchukwu
Superior King Room
Check-in Jan 2025
Sendiri
13 ulasan
10.0/10
Fantastis
Diposting pada 26 Feb 2025
I had a wonderful time here , very clean and good service
Terjemahkan
Tanggapan dari Properti: 非常感謝您分享您的入住體驗!我們非常高興聽到您在這裏度過了愉快的時光,並且對酒店的衞生和服務感到滿意。您的認可是對我們最大的鼓勵,我們會繼續努力,確保每一位客人在這裏都能享受到優質的服務和舒適的體驗。期待您的再次光臨,繼續選擇我們酒店,享受更多美好的入住時光!如有任何需求或建議,歡迎隨時與我們聯繫。祝您生活愉快![酒店名稱] 客服團隊開啟新對話非常感謝您分享您的入住體驗!我們非常高興聽到您在這裏度過了愉快的時光,並且對酒店的衞生和服務感到滿意。您的認可是對我們最大的鼓勵,我們會繼續努力,確保每一位客人在這裏都能享受到優質的服務和舒適的體驗。期待您的再次光臨,繼續選擇我們酒店,享受更多美好的入住時光!如有任何需求或建議,歡迎隨時與我們聯繫。祝您生活愉快!
Tamu
Superior King Room
Check-in Agt 2024
Bisnis
3 ulasan
5.0/10
Diposting pada 20 Sep 2024
I booked for the business trip to Hangzhou. Only stay one night. Not very good experience. After taking shower and changed to pajamas… found there was smudge on the bed….the staff asked me wait and want to find housekeeper to change the bed sheet at 1am?!? I turned down. And the staff asked me to change room. Packed again and moved to another room and settled down at 2am finally….
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you very much for taking the time to review our services. We are sorry to learn that the experience did not meet your expectations. We highly value your feedback, and we will reflect the relevant issues to the relevant departments of the hotel for further inspection and understanding. We apologize again for the inconvenience caused to you, and will follow up in time to make better improvements to avoid such situations from happening again. We hope you will see our changes in your next stay and we will bring you a better service experience. Greetings from Radisson Blu Xintiandi Hotel Xiao Xin!
Johan
Superior King Room
Check-in Okt 2024
Pasangan
9 ulasan
10.0/10
Fantastis
Diposting pada 25 Nov 2024
Amazing hotel as always. Need to sort the deposit situation very confusing.
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客, 感謝您選擇杭州新天地麗笙酒店並和我們分享您的入住體驗。 我們將會努力提高服務細節和品質,保證每一位客人舒適的入住,讓每位客人感受到麗笙酒店“每時每刻,彌足珍貴“的熱情服務。期待您的再次光臨! 來自新天地麗笙酒店小新的問候
Ash Sandhu
Kamar Superior (2 tempat tidur)
Check-in Agt 2024
Bisnis
7 ulasan
10.0/10
Fantastis
Diposting pada 25 Sep 2024
Amazing and beautiful.
Really well cleaned and specious room fit for all purpose.
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing the Radisson Hotel Xintiandi Hangzhou and sharing your stay with us. We will try our best to improve the details and quality of our service, ensure that every guest stays comfortably, and let every guest feel the warm service of the Radisson Hotel "every moment is precious". We look forward to your coming again! Greetings from the small newcomers of the Xintiandi Hotel!
Shehryar Adil
Kamar Superior (2 tempat tidur)
Check-in Okt 2024
Bisnis
9 ulasan
10.0/10
Fantastis
Diposting pada 16 Jan 2025
Everything was Excellent, We Have Enjoyed our Stay There
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客, 感謝您選擇杭州新天地麗笙酒店並和我們分享您的入住體驗。 我們將會努力提高服務細節和品質,保證每一位客人舒適的入住,讓每位客人感受到麗笙酒店“每時每刻,彌足珍貴“的熱情服務。期待您的再次光臨! 來自新天地麗笙酒店小新的問候!
Giorgio Roberto
Kamar Superior (2 tempat tidur)
Check-in Mar 2024
Keluarga
17 ulasan
8.0/10
Luar Biasa
Diposting pada 13 Apr 2024
By far the best location if you are going to the Cirque du Soleil, just 5 minutes walking distance, super comfortable.
Rooms are good, breakfast decent.
I tried to have dinner in the supposed Japanese restaurant, but was a disaster. Food terrible, extremely limited menu, worst food experience ever in a hotel.
Eat somewhere else.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you very much for taking the time to review our services. We are sorry to learn that the experience did not meet your expectations. We highly value your feedback, and we will reflect the relevant issues to the relevant departments of the hotel for further inspection and understanding. We apologize again for the inconvenience caused to you, and will follow up in time to make better improvements to avoid such situations from happening again. We hope you will see our changes in your next stay and we will bring you a better service experience. Greetings from Radisson Blu Xintiandi Hotel Xiao Xin!
Ping&Che
Superior King Room
Check-in Agt 2023
Pasangan
8 ulasan
10.0/10
Fantastis
Diposting pada 17 Sep 2023
Nice place to stay, especially if you want to watch the famous “Cirque du Soleil X: The Land of Fantasy”
Terjemahkan
Tanggapan dari Properti: Dear guests, thank you for choosing Radisson Blu Hotel Hangzhou Xintiandi and sharing your stay with us. We will strive to improve the details and quality of our service to ensure every guest a comfortable stay, so that every guest can feel the warm service of Radisson Hotel - all the time. We look forward to seeing you again! Greetings from Radisson Blu Hotel Xintiandi!
Kripalani
Kamar Superior (2 tempat tidur)
Check-in Jan 2024
Keluarga
4 ulasan
10.0/10
Fantastis
Diposting pada 8 Feb 2024
Friendly staff.
Great location for our needs.
Very clean and well maintained property.
Noy sure why they didn’t unlock my credit card deposit at checkout (I am still waiting at the time of writing this review).
Terjemahkan
Tanggapan dari Properti: Dear guests, Thank you very much for staying at radisson Blu Hangzhou Xintiandi and sharing your stay with us. I am very glad that you love the hotel. We will make every effort to ensure that the hotel's services and facilities are maintained at a high quality level, so that guests can enjoy the stay experience of "every moment is precious".Greeting from Radisson Blue Hangzhou Xintiandi.
VC-salt
Superior King Room
Check-in Des 2023
Keluarga
27 ulasan
9.5/10
Menakjubkan
Diposting pada 28 Jan 2024
Nice hotel, very clean and nice rooms with modern furnitures.
It would be worth if the gym can be accessible 24/7 or at least from 6am instead of 8am as currently the case.
Terjemahkan
Tanggapan dari Properti: Dear guests, Thank you very much for staying at radisson Blu Hangzhou Xintiandi and sharing your stay with us. I am very glad that you love the hotel. We will make every effort to ensure that the hotel's services and facilities are maintained at a high quality level, so that guests can enjoy the stay experience of "every moment is precious".Greeting from Radisson Blue Hangzhou Xintiandi.