Nade ShiJia

Secara keseluruhan tidak apa-apa. Pertama-tama, lokasinya unggul, dan staf concierge sangat sabar. Karena saya bepergian dengan anak-anak, saya memesan beberapa takeaways berturut-turut, dan robot dapat membantu mengantarkan kamar. Efek pendinginan AC sangat bagus, dan panel di dalam ruangan tidak dapat mengatur suhu, tetapi kecepatan angin dapat diatur, dan insinyur di departemen teknik sangat antusias; permintaan komentar sebelum memesan, kamar diatur di meja depan memiliki pemandangan yang bagus, dan Anda dapat melihat Danau Barat, kekurangannya hanya kamar masih berbau kayu, dan ada episode kecil ketika Anda check out di akhir, meja depan Rekeningnya masih perlu lebih rinci. Saya akan tetap memilih Hangzhou lain kali, menyukainya

The room have nice view looking over the city and westlake. Nice spread of breakfast in the morning with nice view of the busy street. Recommended stay at the hotel. Good service by Yvonne and Chen CC.

quick check -in and check-out. Hotel staff are polite. Good location with many local restaurants nearby. Many bus routes just step away from the hotel, metro within 15 minute walking distance .

The rooms were clean and incredibly cozy, the highlight of my stay was undoubtedly the breakfast. It was a delightful culinary experience with a wide array of options to choose from. The quality and variety of food exceeded my expectations, and the staff's attentiveness made the experience even more enjoyable. I couldn't have asked for a better place to stay during my visit, and I highly recommend it to anyone looking for an enjoyable and memorable hotel experience.

Good breakfast, very nice service I the restaurant. Smelly room.

Had a great time in Hangzhou. Our experience was good apart from parking space issue as parking was full when we reached. We had to park in different plaza across the road although the parking was payed by hotel. Rooms were clean. Not so big rooms. Overall it was ok. Breakfast was really nice and had a lot of options.

Group of 9 people. Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly. The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls. The reception avoids to speak English and talks mandarin to our group members. I found a long red finger nail in the bathroom. The toilet has some problems. Breakfast is ok.

位置比較好找，在杭州市中心，是獨棟的酒店建築。四星級標準，房間乾淨整潔，服務人員熱情周到。Bonnie退房打來電話詢問感受也比較積極，美中不足就是幫我升級的房型在樓道頂端，希望下次來有更好的入住體驗。

在攜程盲選的酒店，還不錯沒有踩雷，四星酒店畢竟還會有保障的，設施設備齊全房間衞生也很好。初入大堂有股茶香，挺有氛圍感的。跟同行夥伴都比較滿意。當然如果房間再大些就更好了。Bonnie管家服務熱情積極，下次入住還會選擇這裏。