Crowne Plaza Hangzhou Qiantang

第一次入住這家酒店，給人温馨舒適的感覺。一進大堂，感覺環境優美，高大上！招待員很熱情地接待了我們，因為帶了小孩，還免費給我們加早一份，早餐非常豐富，應有盡有，能滿足每個人不同的味蕾！ 酒店茶飲區特別寬敞，約三五好友坐坐喝茶聊天也是非常愜意的。 雖然房間離電梯口很近，但是隔音效果很好，非常的安靜，能讓我一覺睡到自然醒。床超級大，三個人睡覺沒有一點兒約束感！ 酒店的泳池幾乎沒什麼人，帶娃體驗了一把，水有點涼，但是還是蠻乾淨的。 酒店位置屬於中心地段，對面就是天街，吃飯逛街一應俱全！值得推薦入住。

住的特別舒服的一家商務型酒店，地理位置很贊，樓下就是地鐵1號線，對面是可以逛吃一天的龍湖天街。酒店本身的房型設計和衞生狀況也超讚，尤其床品特別舒服。最後要讚的是服務，尤其是商務酒廊的幾位小姑娘，比如Amy，態度真誠，服務意識強。這次出差恰逢生日，酒店贈送的生日蛋糕誠意滿滿，不僅味道好，且1磅的規格足夠四五好友分享👍

入住很滿意，安排很得體，前台Nikki,Jock,辦理入住退房都很快速專業，熱情，還會再來，早餐也很豐盛，地理位置特別優越。五星好評，好評。 🧹衞生： 🍃環境： 🔔服務： 🚗 交通：

以前來下沙一直住希爾頓酒店的，幾個原因這次改到了皇冠，一個是希爾頓電信手機信號不好，二個皇冠離龍湖天街更近更方便。皇冠軟硬件設施非常齊全，五星酒店檔次沒的説，現在價格和希爾頓基本持平，所以首選皇冠。樓下吃喝玩樂非常方便，總之地段好，配套好，檔次高，價格也實惠！

非常好的酒店，地理位置極佳，離地鐵站很近，出了門就有數不清的餐廳，走5分鐘在居民區裏還有一家燒烤店能30塊錢吃到雙人份的烤魚，馬路對面就是龍湖天街大商場和超市，住在這生活真是太方便了 房間非常乾淨整潔，寬敞明亮，飲用水管夠，還給了消毒濕巾紙和洗手液，特別好評，客房服務員專業友好主動幫我們找到了房間。洗澡水壓很大，花灑也很舒服，就是洗髮水可能效果不太好，洗完頭髮比較乾枯毛躁，還有吹風機比較老用起來不如廉價的飛科順手，其他都很滿意很喜歡。房間還有一整面牆那麼大的全身鏡，很大氣 酒店的大堂吧也很不錯，服務員個個都很可愛很友好，每天都去一次特別表揚。下午茶也還不錯，菜品不算多也不算少但都好吃的，紅茶很好喝，我買的時候寫的是法式下午茶，但實際衹有英式下午茶，所以菜品跟預計有些不同 早餐音樂挺歡樂的，菜品不算太多但也夠我吃飽了，雖然主要以碳水類為主，其他的不多。服務員習慣於等客人走後再收拾桌子，所以總是需要我自己整理一下桌上的舊盤子疊起來放在一邊才能放下新盤子，建議可以更加主動一些，另外小餛飩建議在煮完準備遞給客人時加一點豬油，會更好吃 總體是非常好的體驗，很喜歡

A dream of a hotel - again (ive stayed here many times). Its actually a proper Crowne Plaza - spacious, silent rooms, good air con and outstanding customer service staff. Liya and Cherry and the reception manager were, (as they always are), highly professional, friendly and very good at making me feel welcome. This is not easy in a big, busy hotel, but they still do it everytime i stay here. Thank you!!

One of the best hotels I stayed in recent times...very clean and fresh rooms...impeccable....1 min walking from metro...opposite a very nice mall..and mainly the front office team , they make you feel very comfortable especially William ..he was very helpful and professional. Exchanged the currency at the hotel ..was given a very fair rate..I would recommend the guests to get it changed at hotel instead of the airport...William went out of the way to assist in every possible way. I will be visiting Hangzhou again in a few months and will stay at the same hotel...thank you to the full team of crowne plaza for making it a memorable stay including the concierge members .

Fantastic service, good location, especially thanks Manager Jose, very helpful and professional.

The hotel has great facilities, but it needs some improvement in some details. #1. Despite it being a 5-star hotel, some hotel receptionist needs an English translation App. #2. Particularly room service food was not well maintained enough (ordered a hamburger, but its buns were not heated.). The hotel's breakfast is great.