Ulasan SKYBIRDHOTEL（West Lake）

Tanggapan dari Properti: Dear guests, Hello! Thank you very much for this recognition of our hotel! We look forward to meeting you again in the coming days and serving you again, so that you can have a different warmth and experience every time you travel. Finally, all the staff of Jiahong wish you a happy life! Good luck!

Tanggapan dari Properti: Dear guests, thank you very much for choosing our hotel and leaving a valuable review. We are glad that you consider our location is excellent, which has always been one of the advantages that we are proud of. We apologize for the soundproofing of the room you mentioned. We value your feedback and are already planning soundproofing renovations to enhance your stay. Thank you again for your understanding and support, we look forward to your reply and hope to provide you with more satisfactory service in the future. Have a great day!

Tanggapan dari Properti: Dear guests, Hello! Thank you very much for this recognition of our hotel! We look forward to meeting you again in the coming days and serving you again, so that you can have a different warmth and experience every time you travel. Finally, all the staff of Jiahong wish you a happy life! Good luck!

Tanggapan dari Properti: Dear guests, thank you very much for choosing our hotel and leaving a valuable review. We are glad that you consider our location is excellent, which has always been one of the advantages that we are proud of. We apologize for the soundproofing of the room you mentioned. We value your feedback and are already planning soundproofing renovations to enhance your stay. Thank you again for your understanding and support, we look forward to your reply and hope to provide you with more satisfactory service in the future. Have a great day!

Tanggapan dari Properti: Dear guests, Hello! Thank you very much for this recognition of our hotel! We look forward to meeting you again in the coming days and serving you again, so that you can have a different warmth and experience every time you travel. Finally, all the staff of Jiahong wish you a happy life! Good luck!

Tanggapan dari Properti: Dear guest, thank you very much for your thoughtful review of our hotel. We are glad to hear that you are satisfied with the excellent location of the Southern Song Imperial Street, the exterior layout and our service attitude, especially regarding the lack of dishes in the restaurant. Recognition is the driving force for our continuous progress. We apologize for the shortcomings you mentioned, and are already taking active steps to improve: we have noticed the uniformity of breakfast categories, and plan to enrich the breakfast menu with more options to meet the tastes and needs of different guests. We hope to offer you a more diverse and high-quality breakfast experience soon. We value every customer's feedback and regard it as an important basis for improving the quality of our service. We look forward to your visit again and promise to provide you with a more perfect service experience. Thank you again for your valuable comments.

Tanggapan dari Properti: Dear guest, thank you very much for your detailed review of our hotel. Your recognition is the driving force behind our continuous progress. We deeply apologize for the shortcomings you mentioned and are actively taking measures to improve them. We understand the inconvenience caused by poor sound insulation, especially the impact of street noise on your sleep. We will upgrade the sound insulation materials and consider adopting more effective sound insulation measures, such as using double-layer sound insulation walls, replacing sound insulation doors, etc., to reduce the impact of external noise on you. We attach great importance to every customer's feedback and regard it as an important basis for improving service quality. If you have any other suggestions or need further assistance, please feel free to contact us at any time. We look forward to your visit again and promise to provide you with a more perfect service experience. Thank you again for your valuable feedback.

Tanggapan dari Properti: Thank you for choosing our hotel and leaving a positive review! We have always been committed to providing high-quality service to every customer, and your praise is our greatest motivation.

Tanggapan dari Properti: Dear guest，Thank you very much for choosing our hotel and sharing your accommodation experience! We are glad to hear your satisfactory comments on our geographical location, intelligent facilities, cleanliness and the comfort of beds and pillows. Your recognition means a lot to us，You mentioned that it is only a few minutes' walk to the famous Hefang Street, where there are many quaint shops and restaurants. Indeed, Hefang Street is one of the oldest and best-preserved ancient streets in Hangzhou, with rich cultural heritage and many traditional shops. We are glad that you can enjoy this convenience and explore the surrounding food and culture.You also mentioned that the hotel is close to the subway station, about 3-5 minutes' walk away, which is very convenient for guests who like to take the subway to visit Hangzhou. The convenience of the subway station does provide great convenience for exploring the city.Regarding the coffee shop you mentioned, we are glad that you can enjoy the daily caffeine supplement. Thank you again for your positive comments and willingness to stay again. We look forward to welcoming you again in the near future and hope to continue to provide you with a comfortable accommodation experience.Best wishes

Tanggapan dari Properti: Dear Madam, first of all, we would like to express our apologies to you! If you are angry because you checked out almost 6 pm and incurred a 60 yuan late check-out fee. Then we can give you a refund! What you said about the delayed booking benefits on the platform is limited to before 14:00. The floor was already processed within fifteen minutes after your reaction when you checked in on the same day. Later, we upgraded our best king size bed room for you for free. As for what you said about being very noisy, we have provided earplugs because it is a scenic spot store. It is normal for passengers to be a bit noisy. But we promptly changed your room. You can call us in advance next time to explain your special requirements, and we can arrange for you in advance. Our prices are not as high as other brands, and of course, thank you very much for comparing our home with the best hotels on the same level. Finally, I wish you a happy life! Looking forward to your next experience!

Tanggapan dari Properti: Dear guest，Thank you very much for choosing our hotel and sharing your accommodation experience! We are glad to hear your satisfactory comments on our geographical location, intelligent facilities, cleanliness and the comfort of beds and pillows. Your recognition means a lot to us，You mentioned that it is only a few minutes' walk to the famous Hefang Street, where there are many quaint shops and restaurants. Indeed, Hefang Street is one of the oldest and best-preserved ancient streets in Hangzhou, with rich cultural heritage and many traditional shops. We are glad that you can enjoy this convenience and explore the surrounding food and culture.You also mentioned that the hotel is close to the subway station, about 3-5 minutes' walk away, which is very convenient for guests who like to take the subway to visit Hangzhou. The convenience of the subway station does provide great convenience for exploring the city.Regarding the coffee shop you mentioned, we are glad that you can enjoy the daily caffeine supplement. Thank you again for your positive comments and willingness to stay again. We look forward to welcoming you again in the near future and hope to continue to provide you with a comfortable accommodation experience.Best wishes

Tanggapan dari Properti: Dear guests, thank you very much for taking the time to share your pleasant experience in our hotel. We are glad to hear that you are satisfied with our geographical location. Indeed, the proximity to the subway station and the beautiful West Lake makes our hotel a convenient and picturesque accommodation option. We are also pleased to see your love for the room, and your satisfaction is the motivation for our continuous efforts. We are committed to providing a warm and comfortable accommodation environment for every guest. Your positive feedback is of great significance to us. We look forward to your choice of our hotel again in your future trip, at which time we will continue to provide you with excellent service and a comfortable accommodation experience. If you have any special needs or want to know more about our hotel, we welcome your inquiry at any time. Thank you again for your praise. I wish you a happy life and a safe journey!

Tanggapan dari Properti: Dear guest，Thank you very much for choosing our hotel and sharing your accommodation experience! We are glad to hear your satisfactory comments on our geographical location, intelligent facilities, cleanliness and the comfort of beds and pillows. Your recognition means a lot to us，You mentioned that it is only a few minutes' walk to the famous Hefang Street, where there are many quaint shops and restaurants. Indeed, Hefang Street is one of the oldest and best-preserved ancient streets in Hangzhou, with rich cultural heritage and many traditional shops. We are glad that you can enjoy this convenience and explore the surrounding food and culture.You also mentioned that the hotel is close to the subway station, about 3-5 minutes' walk away, which is very convenient for guests who like to take the subway to visit Hangzhou. The convenience of the subway station does provide great convenience for exploring the city.Regarding the coffee shop you mentioned, we are glad that you can enjoy the daily caffeine supplement. Thank you again for your positive comments and willingness to stay again. We look forward to welcoming you again in the near future and hope to continue to provide you with a comfortable accommodation experience.Best wishes

Tanggapan dari Properti: Dear guests, thank you very much for choosing our hotel and sharing your accommodation experience. We are glad to hear that you are satisfied with the geographical location and convenient subway connection of our hotel. We have always been committed to providing guests with a comfortable and convenient accommodation environment. We apologize for the refrigerator problem you mentioned. We will immediately check and solve this problem to ensure that all facilities can be used normally. Our goal is to provide a perfect accommodation experience for every guest. We are glad that you find the bed soft and comfortable, and most things can be assisted by our smart assistant "Xiaodu". We will continue to work hard to ensure that our service team always maintains a friendly and helpful attitude. Regarding the charging socket, we understand your needs and will consider your suggestion to install additional sockets by the bed for the convenience of guests.Although our rooms may be relatively small, we try to ensure that all the facilities are complete. We will continue to look for ways to improve our services and facilities to meet the needs of our guests.Thank you again for your valuable comments. We look forward to your next visit.