Hotel dengan dengan Fasilitas Fitness & Gym di Kelowna

The hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.

Kami memesan dua kamar untuk liburan ini. Kamar-kamarnya luas dan fasilitasnya cukup baik. Resepsionis di meja depan agak kasar saat tiba. Hotel ini berada di lokasi yang bagus, tiga menit berjalan kaki dari Danau Okanagan, yang menawarkan banyak kegiatan rekreasi dan sempurna untuk berjalan-jalan dan berfoto. Restoran Italia di seberang hotel menyajikan pizza dan tiramisu yang lezat dengan harga yang sangat terjangkau. Sangat direkomendasikan.

We enjoyed our stay at the Fairfield Inn & Suites Kelowna. Staff were friendly, swimming pool and slide were great for our 9 year old, free breakfast was fantastic! My only complaint would be that I booked a room with a king size bed saying it sleeps 4 (2 adults and 2 children), so I assumed there would be a pull out couch. There was only one king bed. So my toddler slept in her playpen that we brought along and my 9 year old had to sleep on the floor. I’m not really sure how one bed means you can sleep 4 people?  But we made it work and our stay was great besides that issue.

We had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!

Everything is fine; however, the cleanliness of the room is poor. Also, I don’t understand why they charged me more than the standard deposit for my stay.

The facilities were excellent and the staff was also very nice to us.