Smart Holiday Hotel & Suite Bodrum- All Inclusive

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DO NOT GO TO THIS PLACE YOU WILL BE SORRY...ROOMS VERY POOR CONDITION...FOOD AWFUL, NO LIFTS TO FLOORS.. FOOD SERVED IN AREA NEAR POOL, NO AIR CONDITIONING IN EATING AREA. THE MANAGER IS VERY STUPID AND INCOMPETANT , 1 DECENT GIRL ON RECEPTION HELPFUL, THE REST HOPELESS. THIS HOTEL SEEMS TO BE RUN ON MAFIA STYLE BASIS....THESE ISSUES ARE ONLY TIP OF ICEBERG. DO NOT GO HERE.....BE CAREFUL, IVE HEARD THIS HOTEL HAS CHANGED NAMES SINCE I WAS THERE....DO YOUR INVESTIGATING TO HOTEL NAME CHANGE....

Terrible hotel room was filthy, staff were rude, no hot water no towels no toilet roll took ages when asked for above items, food was awful little choice and all full of grease, drinks were few options beer was like water, lovely area but would book elsewhere shocking god knows how they got a 4 star everyone was complaining

See for yourself avoid at all cost no words can describe the state of this place unbelievable disgusting food, dirty hotel, staff are rude The pictures which it uploaded on their website must be edited as it is not possible to take those pictures those photos did not exist of that Hotel

Please Please Please don’t book this hotel. Got to hotel at 2am on the 14th but had paid since the 13th wouldn’t book us in straight away, got 2 hours sleep first night as broken air con and we were essentially called liars. Went back to the reception more than 7 times over the day to sort it and it wasn’t till midnight on second night did they bother to move our rooms, was given a downgraded room but at least the air con worked I guess??? Food was absolutely horrific- if you like reheated pasta, mushrooms, chicken and cauliflower then this is definitely the place for you. Half the time they had no spirits so it was either watered down beer or flat fizzy drinks. Our room wasn’t cleaned once and you will end up going to bed with black feet in your bed. We weren’t given fresh toilet roll or towels, you couldn’t get the soap out of the sink unit. Apparently an a la carte restaurant you could go to once in your stay and this was closed, so was the bar upstairs, there was random fridges and bedding around the hotel in the gaps. None of the workers other than Shelby spoke any English so if you do wildly decide to book this hotel make sure you speak Turkish or have a good translation app on your phone. Just to add about the food situation it is the same food everyday, there is meant to be a snack bar with pizza and kebab and the best you get is re heated dry pasta cooked in oil or cold chips. In our 4 night stay, 3 of the days there was boiled eggs on the stairs and cigarette buts until someone bothered to sweep it. I don’t know who has given this hotel a 4 star marking but it’s genuinely a 2 star at very very best and that’s an extreme compliment. DO NOT BOOK THIE HOTEL.

On arrival my booked room was not available, I was put in a room with no bins, light not working in bedroom, no hot water, broken glass and peaking paint on balcony. Second room, no towels, broken chair on balcony, room not cleaned. Food awful!