Xingyi International Apartment (Guangzhou Changgang Metro Station)

來廣州好幾次了，這次是比較滿意的住宿，前台在18樓，打電話會提供圖文如何找到酒店，因為大樓很高所以還比較好找，前台是個小姐姐，有問題都很快解決，還為我們免費升級了房間，36的樓層很高，周圍無遮擋感覺廣州都在自己腳下了。房間很漂亮，是很大的投影屏幕，入門處全身鏡，物超所值的體驗！下次還來這裏住！

這家跟相片有很大出入。首先是洗手間的門不能鎖，而且毛巾架就在門口邊，高的人很容易撞頭，洗澡間的排水地漏還有之前客人的頭髮。二是床頭邊沒有開關和充電位置，所有開關都位於大門附近，插電位都不靠近床邊，每次關燈和拿電話都要下床。三是沒有一次性拖鞋，其他一次性用品也不好找。四是冷氣聲蠻大的，夜晚根本睡不著。就沖著位於高樓層有美景才選擇來住吧。但不得不說前台服務還是有的，交通方便，有地鐵直駁大樓。下次不太可能再選擇。

帶弟弟到廣醫二院求醫，本着就近方便的緣故提早幾天巳預訂了該公寓的雙床房，7點到達該公寓樓下轉了一圈竟然找不到門口要打電話到前台諮詢到店的指引，到前台辦理入住後才知道是私人承包樓層辦的公寓。房間環境衞生設施服務可以説臟、亂、差。設備陳舊凌亂，床單不平整有異味，沒桌椅，衹有一個小茶几，吃外賣都是蹲着吃的，燈控不行，衹有入門處有開關，最令人嘔血無語的是熱水供應問題，洗澡時打濕頭髮上了洗髮水後熱水供應不足，囉嗦穿上衣服打電話給客服叫個人上來看了看居然對我説等熱水器水温上去了或者用電熱水壺煮熱水再繼續洗，這是什麼服務，本來打算退房的但為了等熱水把頭髮上的洗髮水沖乾淨從9點幾來來回回的3次折騰到11點幾才算完成！考慮到太夜難找酒店，就懶得退了，因為熱水供應不足導致弟弟都不敢洗澡直接睡了！這個公寓的設備服務這麼差居然有4.4的評分?這是我目前為止也可能估計是今生最差的一次住宿體驗！真想當晚就把它砸了！爛！

The toilet is having bad smell (smell like urine) when we went inside. Luckily they let us to switch to a better room. The facilities are old but the location is very good.

I want my full refund from Trip.com if not I will lodge an official complaint to IATA as I did not sleep the night of 26th April and 27th I checked out even though I had booked 27th night through trip.com. This hotel is. Co pelte nightmare, will not advise any guest to ever stay in this hotel or this pathetic area of Guangzhou. Horrible, horrible stay. It was a nightmare. I want my full refund as in the middle of the night of 26th April I had a cocoroach was climbing up my leg under the bed quilt and the night staff who is a useless man was of no help or could not provide any solution. They advertise 24 hour front desk service, they are liars, the man was fast asleep and did not offer any help, he told me to get refund for 26th and 27th night I would have to write to the platform from where I did this booking which is Trip.com So I want my full refund back.

High rise apartment hotel, prime location with easy connectivity just above the metro start ion rooms are spacious

Very clean room , with an outstanding view I highly recommended

We had a good experience at the hotel.

It’s a little dirty