Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)

Ulasan Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)

Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)

No. 3, Huagui Road, Liwan District, Guangzhou, Guangdong, ChinaLihat Detail Hotel
Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)
Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Echarm Hotel (Guangzhou Yong Qing Fang Changshou Road Subway Station)

9.4/10
Outstanding
837 ulasan
Ulasan terverifikasi
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(837)
Positive reviews(829)
Reviews with photos/video(291)
Easy to get around(79)
Friendly front desk staff(66)
Delicious breakfast(60)
Close to metro(48)
Large rooms(35)
Convenient for shopping(23)
Would stay again(20)
Comfortable bed(17)
Negative reviews(8)
Sheau
Smart Superior Room (Double Bed)
Check-in Mar 2025
Family
1 ulasan
5.0/10
Diposting pada 16 Apr 2025
Room Experience: My first room was completely unacceptable - it didn't match my booking (not a smart room), had terrible privacy issues with visible adjacent windows, and a broken phone. Since the hotel was fully booked, I had to wait until the next day to change rooms. Thankfully, the second room was the "Smart Superior Room" I originally booked, complete with the Xiao Du smart system and proper amenities. Location: Perfectly situated, steps from train station - line 1 , surrouded by malls and eateries. Ideal for convenience and dining. Cleanliness: Unacceptable. Daily cleaning was inconsistent – missed spots, empty shampoo bottle on arrival. Live cockroach in bathroom on final day! Staff response was shocking: "That’s normal, happens once in a while." Absolutely inexcusable – basic hygiene is non-negotiable for any hotel. Service: Needs Serious Improvement. Unprofessional handling of issues, especially the cockroach incident. Staff clearly lack proper training in customer service and accountability. Facilities: Functional but only one elevator – long waits during peak times. Overall: Great location & decent room (after switching), but ruined by filth and apathetic staff. Would not recommend unless management enforces strict cleanliness protocols and retrains staff.
Tanggapan dari Properti: Dear Guest,Hello! First of all, on behalf of the hotel, I would like to offer you my most sincere apologies. We feel deeply guilty about the various issues you encountered during your stay.The mismatch between the room and your reservation, privacy issues, and the phone malfunction are serious mistakes in our reservation management and room inspection processes. We are truly sorry that we couldn't provide you with the room you reserved upon your arrival and that you had to wait until the next day to change rooms, which brought you a great deal of inconvenience.Regarding the cleanliness issues, the irregular daily cleaning, the failure to replenish supplies in a timely manner, and the appearance of a cockroach seriously violate our service standards. The inappropriate response from our staff has further disappointed you. We have severely criticized and educated the staff involved and will carry out comprehensive service training to strengthen their service awareness and sense of responsibility.We will take immediate actions. We'll optimize the reservation process and strengthen room inspections to ensure that the rooms are consistent with the reservations. A strict cleaning supervision mechanism will be established to prevent such situations from happening again. In addition, we will add another elevator to ease the waiting problem during peak hours.To express our apology, if you choose to stay with us next time, we will offer you a 50% discount and complimentary breakfast. We sincerely hope that you can give us another chance. We will definitely satisfy you with a brand - new service and environment. If you have any questions or suggestions, please feel free to contact us at any time.
Lok Fai Joyce
Cozy Queen Room
Check-in Feb 2025
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 17 Mar 2025
Hotel location is great . Walking distance to Shangxiajiu Street and Chen Clan Ancestral Hall. Hotel is clean and offers simple breakfast.
Tanggapan dari Properti: Dear guest, we are very touched to see your full score review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every journey has its own sweet and warm memories. I hope that Yishang Hotel will be the warmest and most unique one in your memory! Please come to Yishang Hotel often. I wish you all the best and safety!
Raiolu
Smart Standard Room (Double Bed)
Check-in Feb 2025
Family
4 ulasan
7.0/10
Diposting pada 17 Mar 2025
This local hotel chain is located at the heart of Liwan district which is ideal for roaming around for local foods. The main issue is that the room does not come with a fridge and there is no ice-maker machine either in the hotel. If you want to a cold drink or beer, you need to go to 7-11 store nearby to buy a cup of ices for RMB4!
Tanggapan dari Properti: Dear guest, hello! Thank you for your review of Yishang Hotel (Guangzhou Shangxiajiu Yongqingfang Changshou Road Subway Station)! I don't know if we didn't do well enough or you accidentally clicked less. We feel deeply guilty. It also sounded a wake-up call for us to always remind ourselves to learn from our strengths and make up for our weaknesses. We look forward to your 5-point praise! Located in a bustling area, it provides free self-service laundry, 24-hour gym, and other services. The buffet breakfast is rich and delicious! Looking forward to your visit again!
Eddie 2020
Smart Standard Room (Double Bed)
Check-in Feb 2025
Solo travelers
1 ulasan
8.0/10
Very Good
Diposting pada 8 Mar 2025
I stayed for 5 nights..I enjoyed the stay I could see everyone is trying very hard to give every guest a good staying experience From front desk to cafe, to housekeeping 阿姨。。everyone is hardworking Location..just a few mins walk to metro and eateries in older part of Guangzhou which I love At this price point..it is a good stay
6/9
Tanggapan dari Properti: Dear guests, hello! A city, a wonderful memory. Thank you for choosing Yishang Hotel (Guangzhou Shangxiajiu Yongqingfang Changshou Road Subway Station). Your recognition is the best encouragement for us. At the same time, we are constantly working hard to achieve perfection. There is a buffet restaurant on the 6th floor of the hotel. There are more than 40 varieties of breakfast, rich and nutritious. There are always a few suitable for you. There is also a free gym and laundry room on the 6th floor of the hotel. You can also exercise and entertain at any time when you are on business trips. The front desk customer service is online 24 hours a day. We sincerely look forward to your visit again!
Guest User
Smart Deluxe Room (2 Beds)
Check-in Feb 2025
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 13 Mar 2025
Hotel below have 7-11 and pharmacy , very convenient Nice place to stay, housekeeping done everyday.
Tanggapan dari Properti: 尊敬的賓客您好!一座城、一段美好的回憶,感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),您的認可是對我們最好的鼓勵,同時我們也在不斷努力,力求做到完善。酒店6樓有自助餐廳,早餐有40多個品種,豐富營養,總有幾款適合您噢,酒店6樓還有免費健身房和洗衣房,出差旅行也可以隨時健身娛樂,前台小客服24小時在線,真誠期待您的再次光臨!
Tsang Tai Kin
Smart Superior Room (Double Bed)
Check-in Mar 2025
Family
4 ulasan
9.0/10
Great
Diposting pada 11 Apr 2025
Nice ambience, however I would Suggest to provide hot tea in breakfast
Tanggapan dari Properti: Dear guests, thank you for choosing Yishang Hotel (Guangzhou Shangxiajiu Yongqingfang Changshou Road Subway Station Branch). We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Ky_
Smart Superior Room (Double Bed)
Check-in Jan 2025
Business travelers
46 ulasan
9.0/10
Great
Diposting pada 25 Feb 2025
Stayed here for 4 nights. Overall the cleanliness is good and location is near to the Shangxijiu Pedestrian Street and close to the MRT station. Like the service here as the staff are friendly and welcoming. Breakfast is good variety for the price
Tanggapan dari Properti: 尊敬的賓客您好!感謝您對宜尚酒店(廣州上下九永慶坊長壽路地鐵站店)的點評!不知是我們哪裡做得不夠好還是您不小心少點了一下下,我們深感自責,同時也給我們敲響了警鐘,時刻提醒自己要取長補短,屆時還期待您的5分好評哦!地處繁華地段,免費提供自助洗衣,24小時健身房,等服務,自助早餐品種豐盛,美味可口!期待您再次光臨!
Rodolfo Cesar
Cozy Queen Room
Check-in Mar 2025
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 14 Apr 2025
It was perfect! Amazing facilities and cleanliness. I recommend.
Tanggapan dari Properti: Dear guests, hello! Thank you for your recognition of us. Service and hygiene have always been our persistence and strict control. We hope that every guest staying here can feel at home. Bringing you a touch of warmth during your journey is our greatest pursuit and goal. The hotel front desk provides tea 24 hours a day. It is great to have a cup of tea. There is a free laundry room and gym on the 6th floor of the hotel, and free tea in the lobby. The hotel is only 1.3 kilometers away from Yongqingfang. There are also Liwan Lake Park, Chen Clan Academy, Shangxiajiu Pedestrian Street and other attractions nearby. Shopping and entertainment are very convenient. Welcome to visit again and wish you a happy life!
Christiong
Smart Standard Room (Double Bed)
Check-in Jan 2025
Family
13 ulasan
8.5/10
Very Good
Diposting pada 23 Feb 2025
Hotel located at old Guangzhou town. Breakfast was awful. Room amenties was nice. And not sure if there wrre bed bugs on the bed as I was feeling itchy for 2 of the 5 nights stay there. They also did not vacuum and mop the floor throughout out stay so the floor was rather dirty towards the end of the trip. Overall for the price paid could be better. The receptionist was friendly and upgraded my room.
Tanggapan dari Properti: Hello, distinguished guests! Thank you for staying at Echarm Hotel (Guangzhou Shangxiajiu Yongqingfang Changshou Road Subway Station) and giving us the opportunity to serve you. The support and suggestions in your comments are our precious treasure. We will continue to work hard to improve our services and hope to see you again here. I wish you a happy mood and a happy family!
Guest User
Smart Standard Room (Double Bed)
Check-in Jan 2025
Family
1 ulasan
9.0/10
Great
Diposting pada 18 Feb 2025
Good location in central of Guangzhou. Right below the hotel is a 7-11, noodle shop and McDonald. A 5 minute walk away, there is a Starbucks (opens at 6:45am) and Uniqlo store. Room is modernly spacious with comfortable beds and different size and types of pillows.
Tanggapan dari Properti: Dear guest, hello! Thank you for your review of Yishang Hotel (Guangzhou Shangxia Jiuyong Qingfang Changshou Road Subway Station)! I don't know if it's because we didn't do well enough or if you accidentally missed something. We feel deeply remorseful and at the same time, it has sounded the alarm for us, reminding us to learn from each other's strengths and weaknesses. We look forward to your 5-point positive review at that time! Located in a bustling area, free self-service laundry, 24-hour gym, and other services are provided. The self-service breakfast is diverse and delicious! Looking forward to your visit again!
Guest User
Smart Deluxe Room (2 Beds)
Check-in Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 22 Feb 2025
Location is excellent. It is near to train station, shopping mall and loads of local eateries and shops. Room is spacious and clean. The best part is definitely the service staff. Nice, polite and kind to my family and delivered parcels. Will definitely stay here again.
Tanggapan dari Properti: Dear guests, hello! Thank you for your review of Yishang Hotel (Guangzhou Shangxiajiu Yongqingfang Changshou Road Subway Station Branch). If you come again next time, please let us know and we will receive you with the best service. It is still the familiar taste and the familiar people. We bring warmth and consideration to every guest who is away from home, warm your journey with heart, and make you feel at home. No matter where you go, we hope that we will be your first choice. There are Yongqingfang and Shangxiajiu Pedestrian Street near the hotel, and you can eat, drink and have fun. I wish you a happy life!
Angelo Andres Valenzuela Espinace
Cozy Queen Room
Check-in Jan 2025
Travel with friends
5 ulasan
10.0/10
Outstanding
Diposting pada 28 Feb 2025
Good people and good experiences. It's convenient for the location.
Tanggapan dari Properti: 尊敬的賓客您好!一座城、一段美好的回憶,感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),您的認可是對我們最好的鼓勵,同時我們也在不斷努力,力求做到完善。酒店6樓有自助餐廳,早餐有40多個品種,豐富營養,總有幾款適合您噢,酒店6樓還有免費健身房和洗衣房,出差旅行也可以隨時健身娛樂,前台小客服24小時在線,真誠期待您的再次光臨!
Guest User
Smart Deluxe Room (2 Beds)
Check-in Feb 2025
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 18 Mar 2025
Room is spacious and breakfast is fantastic
Tanggapan dari Properti: 尊敬的賓客您好!一座城、一段美好的回憶,感謝您選擇宜尚酒店(廣州上下九永慶坊長壽路地鐵站店),您的認可是對我們最好的鼓勵,同時我們也在不斷努力,力求做到完善。酒店6樓有自助餐廳,早餐有40多個品種,豐富營養,總有幾款適合您噢,酒店6樓還有免費健身房和洗衣房,出差旅行也可以隨時健身娛樂,前台小客服24小時在線,真誠期待您的再次光臨!
LvJade
Smart Deluxe Room (2 Beds)
Check-in Nov 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 22 Des 2024
The room is very spacious and I like the fittings. The free use of washer and dryer is very welcome. Location wise the hotel is very convenient. Highly recommend.
Tanggapan dari Properti: Hello dear guests! Thank you for your comments, your support is our greatest encouragement, the hotel has free self-service laundry, free WiFi, the hotel has a cafeteria on the 6th floor, breakfast has more than 40 varieties, rich nutrition, there are always a few suitable for you, there are free gyms and laundry rooms on the 6th floor of the hotel, you can also travel at any time fitness and entertainment, the front desk customer service is online 24 hours a day, welcome to come again next time.
DONUTZEPHYR
Queen Room
Check-in Nov 2024
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 7 Des 2024
The receptionists were really helpful. The room was clean and modern, just as promoted. Very recommended.
Tanggapan dari Properti: Dear guest, hello! Thank you for your praise, can meet you must be our fate, we have been insisting, do not forget the original heart, the hotel has a buffet restaurant on the 6th floor, breakfast has more than 40 varieties, rich nutrition, there are always several suitable for you oh, the hotel has a free gym and laundry room on the 6th floor, travel can also be at any time fitness entertainment, the front desk customer service 24 hours online, Welcome to come again next time, wish you a happy life!