Ulasan Grand Mercure Maha Cipta Medan Angkasa

Tanggapan dari Properti: Dear Tanent Yong,Thank you for your review. We understand your comments about the age of some of our facilities, particularly the pool and gym. We appreciate you recognizing that we are currently undergoing renovations to address these areas and modernize the hotel. The partial closure of the lobby is necessary for these improvements, and we apologize for any disruption you experienced. We're excited about the upgrades and look forward to you experiencing them on a future visit.Warm Regard,Grand Mercure Medan Angkasa

Tanggapan dari Properti: Dear Guest,Thank you for sharing your experience at Grand Mercure Medan Angkasa. We are delighted to hear that you found our staff friendly and helpful. Aggi, Rudi, and our GoldenBird Taxis team will be pleased to know that they contributed to making your trip to Lake Toba safe and enjoyable.We’re also glad that you appreciated our five-star breakfast selection and the excellent service from our restaurant team. Your feedback regarding smoking in the outdoor area is truly valuable, and we will look into ways to improve the experience for all our guests.We hope to welcome you back for another great stay in the future!Best regards,Grand Mercure Medan Angkasa

Tanggapan dari Properti: Dear Guest, We are delighted to hear that you had an enjoyable experience at Grand Mercure Maha Cipta Medan Angkasa. We take pride in providing our guests with outstanding service and experiences. We look forward to welcoming you back again soon. Sincerely, Management

Tanggapan dari Properti: Dear Linda Mokhtar, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. will share your comments with our team,this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Management

Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback. We appreciate your input regarding our facilities and the deposit policy. We understand your concerns and will take them into consideration as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Best Regards,Management

Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Grand Mercure Medan Angkasa. We're glad to hear that you had a positive experience overall.We understand that the lobby area is currently impacted by the ongoing renovations, and we apologize for any inconvenience this may have caused. These renovations are part of our commitment to continually improve our facilities and services for our guests. We're working diligently to complete the renovations as quickly as possible and with minimal disruption to our guests.We appreciate your understanding and hope to have the opportunity to welcome you back to Grand Mercure Medan Angkasa in the future, so you can experience our enhanced facilities.Warm regards,Grand Mercure Medan Angkasa

Tanggapan dari Properti: Dear Benedict,Thank you for your kind words about our staff! We are delighted to hear that you found them accommodating and friendly. We sincerely apologize for the presence of mosquitoes in the lobby. We understand that this can be an issue in Medan, and we are constantly exploring ways to minimize this inconvenience for our guests. We appreciate your understanding.Best Regards,Management

Tanggapan dari Properti: Dear Apriliarsv,Thank you for sharing your experience at Grand Mercure Medan. We are glad you enjoyed the hotel's location and the convenience of our 24-hour dining option. We sincerely apologize for any discomfort you experienced with the weekend breakfast setup at the pool. We understand that the heat can be a concern, and we will review our breakfast arrangements to ensure a more comfortable dining experience for our guests. Your feedback is valuable to us as we strive to continuously improve our services.We look forward to welcoming you back to Grand Mercure MedanBest Regards,Management

Tanggapan dari Properti: Dear Guest,We appreciate your review! We're pleased you enjoyed your stay overall. Being located in a vibrant downtown area, some traffic noise is to be expected. We apologize that it was noticeable from your room on the 8th floor. We appreciate your understanding and hope to welcome you back.Best Regards,Management

Tanggapan dari Properti: Dear Guest, We are delighted to hear that you had an enjoyable experience at Grand Mercure Maha Cipta Medan Angkasa. We take pride in providing our guests with outstanding service and experiences. We look forward to welcoming you back again soon. Sincerely, Management

Tanggapan dari Properti: Dear Samuel, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Management

Tanggapan dari Properti: Dear verycoldbrew,Thank you for your kind review of Grand Mercure Maha Cipta Medan Angkasa. We are delighted that you were able to enjoy a clean and comfortable room during your stay. We appreciate your feedback about the wait time before checking in, and we are sorry if the welcome drink was not offered. At Grand Mercure Maha Cipta Medan Angkasa, we strive to provide an exceptional experience to all our guests and we are grateful for your feedback as it helps us to continuously improve on our services. Thank you once again for staying with us. We look forward to welcoming you back soon!Sincerely,Management

Tanggapan dari Properti: Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Tanggapan dari Properti: Dear _FB484962****, Thank you for taking the time to share your experience with us! We are delighted that you found our rooms clean and spacious, and that they met Mercure standards. We also appreciate that you were able to enjoy our convenient location near Centre Point and Deli Mall, as well as the Medan Train Station.At Grand Mercure Maha Cipta Medan Angkasa, we strive to ensure each of our guests has a memorable experience with us. Your feedback helps us better understand what matters most to our customers. Thank you again for your review!Sincerely,Management