Hotel Family Friendly Furano

A Perfect Winter Retreat – Highly Recommended! Our stay at this hotel in a breathtaking snowy destination was nothing short of amazing. From the moment we arrived, we were greeted with warmth and professionalism, making us feel instantly welcome. The hotel itself was spotless, with a cozy yet elegant ambiance that perfectly complemented the winter landscape outside. One of the standout aspects of our stay was the exceptional service. The staff went above and beyond to ensure we had everything we needed, always greeting us with a smile and ready to assist with any request. Their attention to detail and genuine hospitality truly set this hotel apart. The convenience of the airport shuttle service was another major plus. It was punctual, well-maintained, and made our arrival and departure seamless. Traveling can sometimes be stressful, especially in winter conditions, but this service made it effortless. For families, this hotel is an absolute gem. Our kids had an incredible time, from enjoying the cozy common areas to indulging in the delicious food. The dining experience was excellent, offering a variety of well-prepared dishes that catered to both adults and children. Every meal felt like a treat, with fresh ingredients and great flavors. Beyond the hotel itself, the snowy surroundings added to the magic of our trip. Whether it was waking up to beautiful snow-covered views or simply enjoying the warm and inviting atmosphere indoors, it was a truly memorable experience. Overall, we couldn’t have asked for a better stay. Everything—from the cleanliness and comfort of the rooms to the friendly service and convenient amenities—was outstanding. We highly recommend this hotel to anyone looking for a wonderful getaway in a winter wonderland, and we can’t wait to return!

Room was very small and view was ugly (roof and another building). However, despite being very small it was well equipped and recently furnished and I had a good sleep. Had dinner and breakfast in hotel. Food was good for both meals. Service in hotel is a bit fussy, they waste time telling you things you don’t want to know, but then when I had a small problem with my room it took ages to get it fixed.

Recommend only for self drive travelers. For those who take public transportation is not. It is 13 mins away from bus station by foot. Service just Ok. Provide just enough service. Did not provide any extra more service. Most of the service they say they have but usually need to make reservation 1~3 days in advance. Shuttle Bus from Hotel to Furano station runs on only 17:30 and no return pickup service. Only drop off. And also cannot make reservation on the day you arrive.

Stayed for 2 days, and we do not require the room cleaning service for the next day. On the 2nd day, after a long day of wonderful sightseeing and visiting beautiful fruits farm, my husband was tired and looking for a cup of coffee when back to the hote to rest. As he had driven for the whole day, it was definitely a cup of drip coffee that would be a good booster for him. I'm very surprised that when I asked for a packet of coffee at the front desk, the receptionist told me the drip coffee was out of stock. Thought out my 30 years of tourism. This was my first time experiencing that the hotel room's coffee supply is out of stock. And I can't believe it happened in Japan.

Very good hotel! It feels very homey. The hotel does its best to serve its guests, This is the most cost-effective ski hotel I have ever stayed in Japan. Sake and amazake are provided every day to warm up the residents. A wide range of hotel supplies are available for use. The morning and evening buffets are also exceptionally good. The staff who rented ski equipment were also very nice and gave us a lot of suggestions. He also thoughtfully remembered that my left foot is relatively big and helped me arrange my shoes. I will definitely come here for the second time, I wish you better and better.

Fenix Furano was a quaint little hotel with little frills, but it suited us fine... we understood the green policy behind minimising housekeeping, and we are totally fine with in. One downside is that they didn't have non-slip mats for the bathtub when you used it to shower. The body soap was very soapy and with the tub surface; making it a potential safety concern... and indeed, my elderly mum-in-law fell and hit her head.. she had a bump and some bleeding. We hope that the management looks into this for the safety of all guests. Apart from this, we enjoyed the tranquillity of the vacinity and drove out to wherever we wanted from there. We would recommend this place if you have a rental car.

The one-family house is very suitable for family travel. There is a parking space at the door, one room downstairs and two rooms upstairs. The bathroom and shower room are separated and do not affect each other. The living room and dining room are very spacious. You can gather at the long table or sofa to dine in the evening. Watch the video. The kitchen is fully equipped with all utensils and is in good sanitary condition. It is generally clean and tidy. Remember to sort the garbage. The store will be contacted via email throughout the process. Before checking in, you need to go to the dedicated page to pre-register. On the day of check-in, a digital code link will be sent to open the door and check in. I couldn't find the check-out button when I checked out, so I locked the door directly, and the hourly cleaning staff had been waiting outside for a long time. The overall stay experience was good. The surrounding area was very quiet. The email also recommended famous restaurants nearby. I will book B&Bs according to this standard in the future. 😁

Located about 10 minutes walk from ski slopes. Shuttle services only during certain timings (Book in advance). Hard to get around otherwise, as public transport ends quite early. Room is well maintained, although the toilet is very small and cramped. Has daily welcome drinks at lobby (alcohol/fruit juice), and friendly staff. Long walk from town, but has a few food places nearby.

Near the ski slopes, very good location on the main road. Convenient parking, can park in front of the hotel, not waste money. Good atmosphere, the room is not very new but Big enough to put up to 4 large bags and very clean. Overall, it's lovely. Importantly, the price is very cheap and have breakfast as well. The downside is that the beds that are in the bed are so old that the spring lifts the back and the staff can't speak English.

This air bnb-style apartment is simple and clean. Although the place is small, it is comfortable and cheaper than the new apartment hotel nearby. The location is actually quite good. Open the door and you will find the ski trail, which is very suitable for friends who love skiing. When we came to Furano in summer, we did not ski or take a car, but there is a bus stop outside the accommodation, from which we can take a bus to Nakafurano and Upper Furano to see lavender, which is very convenient. We go out by bus at 10:49 every day, and return to the hotel at 20:06 in the evening. You can buy wagyu, bread, etc. in the supermarket near the scenic spot and cook for yourself in the apartment, which is very convenient!