Lovely hotel in a great location about 40 minutes walk from Funchal centre. Staff generally helpful (special mention of Alexandra on reception). Large rooms, comfy bed, good air con. Kept very clean. Good selection at breakfast buffet with food supplies quickly replenished. (We were B&B). Lovely sun terrace with very well spaced sunbeds. Never a problem getting a sunbed. We weren't charged for safe or fridge in room. This is a large hotel; this is only really an issue in the dining room which can feel very busy, and with the lifts. There are only 2 lifts serving (I think) 14 floors so often a wait for a lift and at busier times lifts were repeatedly full by the time they got down to our floor (level 6). Other issues were small, thin bath towels and reception often understaffed especially when several new arrivals (when we arrived there were 5 or 6 parties arriving and just 1 receptionist - and we saw similar issues during our week there). Be aware that you MUST have your hotel voucher to check in (apparently this is law)
Terjemahkan