Ulasan Bessho Sasa

A very nice onsen hotel

Lovely place, nice people, stunning Mount Fuji view, me and my family will definitely go there again.

I was very satisfied with every aspect of my stay.  Hotel interior was beautiful and pictures can’t do justice to how amazing the views of Mt. Fuji were.  Service was incredible and the in room dinner was amazing.  Would definitely come back for another stay.

Enjoyed our stay at Bessho Sasa. The view of Mount Fuji is beyond amazing especially from the rooftop open air onsen area. The dinner provided in the half board package is a full nine course dinner Japanese cuisine menu which is perfect if you are a Japanese cuisine fan like me. The room was smaller than I expected, however it was sufficient for the three of us with each of us having our own very comfortable single bed to sleep in. Complete amenities and the service is excellent. Would definitely go back there again.

The hotel is incredible nice view and environment.  good for relaxing and doing onsen.

service upon and during stay were great! however the staff were really indifferent after we checked out :( i am almost 7 months pregnant with a big belly and was standing in the cold with my luggages waiting for my husband but no one offered help. the staff just walked past me.. the cleanliness can be improved, we found a used plaster in our room at our private open air bath. and the showering area drainage is clogged, when we showered our feet became oily from the clogged drain. but i must say we loved the amenities and activities provided by the hotel which included the taiko drum and piano performances in the night, as well as the free yukata rental. loved the view from hotel even more! private open air bath in the room was great and temperature of the water can be adjusted by the hotel personnel as well, just give the reception a call. the mt fuji view from the open air bath on in our room was not fantastic as it was on the left side, but it was good enough. just a small view of the whole mountain. my husband went to the public open air onsen on the 10th floor (segregated timings for men and women respectively) and he said the view of the mt fuji was very very nice, five times better than in the room, and the mountain looked bigger and nearer. the in room dining for dinner was 8 course meal and very filling. loved the black wagyu fillet steak (small piece, can’t choose doneness, it was well cooked). it was delicious! the breakfast buffet at garden terrace had good view of the gardens too. had a wide variety of food from japanese to western. very sumptuous. check in early after 2.30pm to enjoy the amenities and services! you get to enjoy complimentary tea at at the tea house but it closes at 6pm. club lounge free snacks and drinks will end at 6pm too.

Great Mt. Fuji views and great food

Served in-room dinner was excellent. A lot of stuff to do within the hotel including outdoor hotspring, tea house, foot bath, shopping, club lounge, drum show, etc. Room was great with private bath. Overall staff were helpful and warm except for those at the check in counter

Our stay at Bessho Sasa was nothing short of amazing. The Japanese garden was really nice and serene, and we had a good time at the wine lounge as well. The room itself is great, bed is super comfortable, room is really clean. On top of that, the private onsen in the room was the best of it all, with a magnificent view of Mt Fuji as the backdrop. Dinner service was perfect, the staff went out and beyond, and even offered to help our kids sharpen their color pencils for coloring. Hope to return again next time!

極佳的景觀位，面對着 FUJIYAMA～神聖而神祕的火山，每個角度都值得留念； 最治癒的瞬間～ 一定是富士山下的紅葉+温泉+雪頂富士景觀+懷石料理，在這裏都能夠實現。 可以選自己喜歡的服裝蠻有亮點的。晚餐會送到房間，服務女生細緻 逐一講解，體驗了服務的理念，餐食精緻新鮮，還配合著各種玲瓏的餐具及創意，墨畫的富士山 也有富士山型的糕點和水果。別墅區的餐點也在同一層的廚房出品，保持了温度和口感。 晚餐後有擊鼓表演和抽獎活動。club的冰激淋 各種酒類 也都可以隨時入座品藏。 早餐豐盛及日式，晚點到的會需要排隊。Lounge也有咖啡 小零食，一早比較清凈，可以對着富士山喝咖啡，真是多美麗的意境。

服務差的離譜。 11點約定時間退房，首先我真的很抱歉確實起晚了，所以晚退房，11:44在打了一個電話後直接帶人來我房間拿東西抵住房門，叫我趕緊走。 我説我還沒換衣服，我換個衣服。我就關上了門，12點在知道我還在房間的情況下，一男一女直接闖進房間叫我立刻走。 下樓以後還要求我付款晚一小時check-out費用。既然要付款費用，那麼你又怎麼能夠直接闖進我的房間叫我立刻馬上走呢。

衞生條件不錯，大家一定注意幾個人去就選幾個人，因為這個酒店是包餐的，我預訂的時候急急忙忙，我們一家三口，等於加了一人餐費等，算起來不如直接訂三人，加了錢性價比不佳；同時如果預算有限，其實訂鐘山苑即可，屬於一個酒店，所有設施都是共享的，價格差很多

酒店外面比較舊式- 是我唯一不滿意的地方 酒店內部乾淨，服務態度非常好，溫度設備，環境非常優美，，一泊二食味道也很不錯，整體都非常滿意！

本当に良いホテル！富士山しかないとスタッフさんはおっしゃってましたがサービスも充実していて部屋食はもちろん客室露天風呂に浸かりながらの富士山は格別です。 子供が楽しめるようなイベントもやっており本当に良いホテルです。 また宿泊します。