Rajawali Place, Jl. H. R. Rasuna Said No.4 Blok Kav. B, Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12910, IndonesiaLihat Detail Hotel
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Ulasan Tamu tentang The St. Regis Jakarta
9.7/10
Amazing
112 ulasan
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Ulasan terverifikasi
Location9.6
Amenities9.7
Service9.8
Cleanliness9.7
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Urutkan berdasarkan:
All reviews(112)
Positive reviews(102)
Reviews with photos/video(22)
Friendly staff(30)
Awesome stay(28)
Delicious breakfast(16)
Awesome rooms(13)
Well decorated(5)
Great swimming pool(5)
Negative reviews(10)
VALIOLLAHTRIP
Deluxe, Guest room, 1 King, Balcony
Check-in Mar 2025
Business travelers
21 ulasan
10.0/10
Outstanding
Diposting pada 17 Apr 2025
Unbelievable staff, rooms, food, pool, kids friendly. Mrs. Josephine the manager is number ONE in the hospitality network.
Everyone should try this hotel.
Dam-عيسى
Deluxe, Guest room, 2 Double, Balcony
Check-in Des 2024
Family
8 ulasan
10.0/10
Outstanding
Diposting pada 24 Jan 2025
Really nice hotel.
People are so nice and available 24/7
Breakfast is amazing
Guest User
Deluxe, Guest room, 1 King, Balcony
Check-in Nov 2024
Couples
2 ulasan
9.0/10
Great
Diposting pada 12 Des 2024
The St. Regis promises elegance and attention to detail, and while my stay at The St. Regis Jakarta was luxurious, it fell short of being perfect. This reflects the high standards expected for the price.
Some areas could be better, like the check-in, which wasn’t as prompt as I’d hoped. I also requested a late check-out because of a massage on my last day, but no one followed up, so I had to rush during check-out. These small details, which are part of the brand’s promise, were missed.
Overall, it’s a beautiful hotel, but paying more attention to guest requests would make the experience even better.
Tanggapan dari Properti: Dear Valued Guest,Warm greetings from The St. Regis Jakarta.Thank you for your thoughtful review. We appreciate your kind words about our elegant ambiance and attention to detail. We regret that your experience was not entirely seamless, particularly regarding the delayed check-in and follow-up for late check-out. Your feedback has been shared with the relevant teams, and we will take the necessary steps to ensure a more attentive experience for all our guests in the future.We hope to have the opportunity to welcome you back and exceed your expectations during your next visit.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Anonymous User
Deluxe, Guest room, 2 Double, Balcony
Check-in Sep 2024
Solo travelers
8 ulasan
10.0/10
Outstanding
Diposting pada 14 Okt 2024
High quality and beautiful hotel, excellent service, five⭐️⭐️⭐️⭐️️⭐️in every aspects, definetely will come back again. I got bday cake and ballons as compliment, thank you very much
Tanggapan dari Properti: Dear Guest,Warm greetings from The St. Regis Jakarta.Thank you for sharing such a heartfelt review with us. We are thrilled to hear that you enjoyed our hotel’s ambiance, exceptional service, and five-star quality. Celebrating your birthday with cake and balloons is just one of the ways we hope to make each guest’s stay memorable, and we are honored to have been a part of your special day.It would be our pleasure to welcome you back to The St. Regis Jakarta, where another luxurious and unforgettable experience awaits.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Arimbi
Deluxe, Guest room, 1 King, Balcony
Check-in Agt 2024
Family
4 ulasan
9.5/10
Amazing
Diposting pada 16 Sep 2024
Sunday brunch and breakfast were very excelent. Clean room, very comfortable bed, friendly and helpful staff all very impressive. Shady pool and adequate gym although not big but very comfortable. If only there was a proper playground for children it would be nice tho bcs most of the guest
Like to bring the kids over. But I can say the best hotel food is here! Deff would comeback again
Tanggapan dari Properti: Dear Arimvi,Warm greetings from The St. Regis Jakarta.Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay. We are thrilled that you enjoyed our Sunday brunch, breakfast, and our comfortable accommodations. Your compliments on our friendly and attentive team members are truly appreciated, as they work passionately to ensure every guest feels at home.We value your feedback about having a children’s playground, and we will certainly consider your suggestion as we strive to enhance our family-friendly facilities. It is wonderful to know that our culinary offerings left a memorable impression, and we would be honored to welcome you and your family back for another exceptional experience.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Guest User
Grand Deluxe, Guest room, 1 King, Balcony
Check-in Feb 2025
Couples
6 ulasan
10.0/10
Outstanding
Diposting pada 29 Mar 2025
Great quick staycation around Jakarta and the Bar is also a fun hangout place for jazz live music.
Peter
Deluxe, Guest room, 2 Double, Balcony
Check-in Jan 2025
Family
16 ulasan
9.5/10
Amazing
Diposting pada 16 Feb 2025
Nice stay recomend next came again for breakfest its nice much variant
Tanggapan dari Properti: Dear Peter,Warm greetings from The St. Regis Jakarta.Thank you for sharing your kind feedback. We are thrilled to hear that you had a wonderful stay and that our breakfast selection impressed you with its variety. Our culinary team is committed to creating an exquisite dining experience, and your appreciation means so much to us.We look forward to welcoming you back for another exceptional stay and another delightful breakfast experience. Please do not hesitate to reach out if we can make your next visit even more special.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Uq
Deluxe, Guest room, 1 King, Balcony
Check-in Mar 2024
Couples
3 ulasan
8.5/10
Very Good
Diposting pada 2 Mei 2024
Take 30 minutes just to find parking space before check in, the hotel should have dedicated place for staying guest instead of mix all space with guest parking (especially during hotel event such as meeting, wedding, etc)
The room and toilet has nice ambiance, but the mini bar has no complimentary food/drink (other than plain water)
The hotel was too crowded due to ongoing event,
The pool is not big but quite cozy with pool bar
The buttler service is good
Tanggapan dari Properti: Dear Uq,Warm greetings from The St. Regis Jakarta.Thank you for sharing your feedback with us. We are glad to know that you enjoyed the ambiance of our rooms, cozy pool area, and attentive butler service. However, we regret any inconvenience caused by the parking arrangements and crowded areas. Please know that your feedback will be shared with our management team to help us improve our guests’ experience, especially during busy events.We look forward to welcoming you back and providing a smoother, more seamless stay in the future.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
이재영
Deluxe, Guest room, 1 King, Balcony
Check-in Jan 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 20 Feb 2024
Perfect for staycation and it was very warm welcoming before and after staying there. Hope to stay there and unforgettable memories at St.Regis Jakarta. Food was amazing!
6/7
Tanggapan dari Properti: Dear 이재영,Warm greetings from The St. Regis Jakarta.Thank you for your heartfelt review. We are honored to hear that your staycation with us was filled with warm and welcoming experiences, both before and after your stay. Our team is committed to delivering an unforgettable experience, and knowing that we achieved this brings us immense pride.It would be our pleasure to welcome you back for another memorable stay, where we hope to create more lasting memories and delightful culinary moments.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Amazing stay; would say this is the best hotel in jakarta today
Service, food, hotel, amenities all stellar
Great location and renovation
Tanggapan dari Properti: Dear Guest,Warm greetings from The St. Regis Jakarta.We are overjoyed to hear that your recent stay was truly amazing and that every aspect—from our location to our service and amenities—exceeded your expectations. It is an honor to be considered among the best hotels in Jakarta, and your recommendation means a great deal to us.Thank you for your kind words about our team’s dedication to delivering a luxury experience. We are committed to making each visit unforgettable, and we look forward to welcoming you back for another exceptional stay.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Rangga Salassa
Deluxe, Guest room, 1 King, Balcony
Check-in Nov 2023
Travel with friends
4 ulasan
10.0/10
Outstanding
Diposting pada 15 Jan 2024
This booked for my bday occasion. And the staff was excellent service. Good food for breakfast, good ambience.
Tanggapan dari Properti: Dear Rangga Salassa,Warm greetings from The St. Regis Jakarta.Thank you for choosing to celebrate your birthday with us. It was truly a pleasure to be part of your special day, and we are delighted that our team could provide you with excellent service, a delightful breakfast, and an ambiance that added to the celebration.We always aim to create memorable moments, and knowing that we met your expectations fills us with joy. We look forward to welcoming you back in the future for more wonderful experiences.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Scott A N
Deluxe, Guest room, 1 King, Balcony
Check-in Mar 2024
Solo travelers
16 ulasan
9.5/10
Amazing
Diposting pada 10 Apr 2024
First class hotel with exceptional service levels. Breakfast was good. The butler service was exceptional and really good internet as well. Would stay here again
Tanggapan dari Properti: Dear Scott A N,Warm greetings from The St. Regis Jakarta.Thank you for sharing such a wonderful review of your recent stay. We are truly pleased to hear that you enjoyed our service, breakfast, and reliable internet, along with our signature butler service. Ensuring our guests have an effortless and luxurious experience is at the core of what we do, and your kind words mean a lot to us.We look forward to welcoming you back soon for another delightful stay.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Pieter Handoyo
Deluxe, Guest room, 1 King, Balcony
Check-in Agt 2023
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 15 Okt 2023
Great place to go for holiday, very professional staff and the food is top notch.
Tanggapan dari Properti: Dear Pieter,On behalf of The St. Regis Jakarta, I want to thank you for staying with us and sharing your recent experience at our property.We are delighted to learn that you had a wonderful time at The St. Regis Jakarta and are pleased to hear that we have met your expectations. We take pride in providing a great cuisine and comfortable space for you and we appreciate your positive feedback. Your kind words have been shared with the whole operational team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon at The House of Astor.Sincerely, Juliet Mangowal Director of Sales and Marketing
Guest User
Deluxe, Guest room, 2 Double, Balcony
Check-in Agt 2024
Couples
8 ulasan
10.0/10
Outstanding
Diposting pada 3 Okt 2024
nice room, friendly staff and it is clean!
Tanggapan dari Properti: Dear Guest,Warm greetings from The St. Regis Jakarta.Thank you for your kind review and for taking the time to share your experience with us. We are pleased to know that you enjoyed the quality of our rooms and the friendliness of our team. Cleanliness and service excellence are our highest priorities, and it is truly rewarding to know that we met your expectations.We hope to welcome you back in the near future for another exceptional stay filled with comfort and luxury.Warm regards,Desiree MerlinaDirector of Marketing CommunicationsThe St. Regis Jakarta
Hung Seng
Deluxe, Guest room, 1 King, Balcony
Check-in Okt 2023
Couples
16 ulasan
8.0/10
Very Good
Diposting pada 10 Des 2023
The hotel room is spacious & clean… the staff are very attentive & helpful.. definitely will come back again..