Guangzhou Hehui Hotspring Hotel

Ulasan Guangzhou Hehui Hotspring Hotel

Guangzhou Hehui Hotspring Hotel

No.20 Beishan Road, Paitan Town, Zengcheng District, Guangzhou, Guangdong, ChinaLihat Detail Hotel
Guangzhou Hehui Hotspring Hotel
Guangzhou Hehui Hotspring HotelGuangzhou Hehui Hotspring HotelGuangzhou Hehui Hotspring Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Outstanding
2889 ulasan
Ulasan terverifikasi
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2889)
Positive reviews(2826)
Reviews with photos/video(1440)
Perfect for kids(534)
Relaxing hot springs(357)
Has play area for children(216)
Has an infinity pool(93)
Child care services available(39)
Secluded lake view(31)
Family activities available(30)
Negative reviews(63)
G3MMA
Family Deep Sea Adventure Room With Private Hot Spring (Family Section)
Menginap di Jan 2025
Family
4 ulasan
4.2/5
Very Good
Diposting pada 7 Feb 2025
A lovely resort, family friendly! It’s quite secluded & definitely a spot to visit if that’s what you’re looking for. Staff are pretty attentive, you’ve just got to ask the questions. Not much English around so expect to translate a lot if you do not read Chinese - not complaining, just stating a fact. If I were to come again I would buy a breakfast & dinner package. The buffet dinner was 168 yuan per adult & our son being under 1.2m tall was free. There were was a Chinese Restaurant we didn’t try & you can get a high tea package for 2 in the afternoon (for 98 yuan) which we also didn’t try. Next time! Laundry service is a 3 day turn around, so pack supplies wisely…I recommend coming with more than one bathing suit! Bring your floating toys for the kids & enjoy what this place has to offer!
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for taking the time to share your detailed and thoughtful review of your stay with us! We are delighted to hear that you found our resort lovely and family-friendly, and that you enjoyed the secluded atmosphere we aim to provide.We truly appreciate your kind words about our attentive staff. We strive to ensure that all our guests feel well taken care of, and we’re glad to know that our team was able to assist you when needed. We also appreciate your note about the language barrier – we are continuously working on improving our multilingual services to better accommodate our international guests.It’s wonderful to hear that you enjoyed our buffet dinner and found the pricing reasonable, especially for your son. We’re glad you’re considering trying our Chinese Restaurant and high tea package on your next visit – we’re confident you’ll enjoy those as well!Thank you for the helpful tip about our laundry service and the recommendation to bring extra bathing suits and floating toys for the kids. We’re sure this will be very useful for future guests.We are thrilled that you are considering a return visit and would love to welcome you back to experience even more of what we have to offer. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
Deltan
Forest Fairy Tale Family Friendly Hot Spring Room - Courtyard-View (Soaking Tub)
Menginap di Des 2024
Family
33 ulasan
4.7/5
Amazing
Diposting pada 29 Jan 2025
Everything is perfect ... loved the showers water pressure... such a lovely and well designed hotel.. good for relaxing stay.. loved the hotel and had no heart to leave..
Tanggapan dari Properti: Dearest friend! Thank you for choosing to stay at Guangzhou Hehui Hot Spring Hotel and sharing your stay experience with us so attentively. We are also very glad that you can spend a wonderful holiday here. We hope that you will give us a full score next time, because your satisfaction is our greatest motivation.
Spitzers
Superior 2-bed Room
Menginap di Okt 2024
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 6 Nov 2024
The room is exactly how the photos looked like. Amazing view of the resort, perfect for family getaway! Will definitely come back again.
Tanggapan dari Properti: Dear guests, hello! I'm glad that you had a wonderful holiday in the hotel. Your comments are an affirmation of our hotel environment. We look forward to your next visit!
taeseok
Family Friendly Hot Spring Room - Courtyard-View (Soaking Tub)
Menginap di Jan 2025
Family
42 ulasan
3.2/5
Diposting pada 28 Mar 2025
Good location. No have towel at hot spring. Need to back locker room. Kids land staff seems to tired. Resturant didnt refill food after 7pm.
Tanggapan dari Properti: Dear guest,Thank you for choosing Guangzhou Hehui Hotspring Hotel and taking time out of your busy schedule to give us your valuable online comments and It really gives us the greatest pleasure to know that you are pleased with our property good location.we were most disturbed to learn of your part disappointments which you have encountered during your recent visit at our property.i.e.there are no towel at hot springs,some staff of the children's playground land seems to tired even restaurant didn't refill food after 7pm as wellPlease accept our sincere apologies also please rest assured
CKMyron
Family Duplex Room With Private Hot Spring (Family Section)
Menginap di Apr 2023
Family
6 ulasan
5.0/5
Outstanding
Diposting pada 29 Mei 2023
This hotel situated at the rural area of GuangZhou near the famous BaishuiZhai Waterfall. I booked a two storey family suite with a large twin bed and two single bed for two kids. The room is real spacious, but what make the room being good value of money is the unique tunnel slide fit inside the room. Kids can simple travel between the two floors with the slide !!!! The two in-room spa offered high standard hot spa bathing. Outside front yard of the room, there is a grass pitch playground with facilities for kids. Mini bar offered sufficient drinks, snacks and fruits for the stay. The life connected the corridor outside the room to the restaurant and swimming pool. A golf cart is also available on demand transporting guests to the main lobby of the hotel. Hotel staff are exceptionally helpful who will offer help through instant message apps WeChat. Generally speaking, the hotel is actually of 5 stars standard in term of the service, environment, hygiene and facilities. I will surely come with the family again.
Tanggapan dari Properti: Dear Distinguished guest,Thank you very much for taking the time to share your experience with us.It gives us great pleasure to know that you were pleased with our services and facilities during your stay. We appreciate your patronage and look forward to welcoming you back at your next stay!
Nelson tsang 2023
Villa - 3-Room-C
Menginap di Sep 2023
Family
26 ulasan
4.0/5
Very Good
Diposting pada 24 Okt 2023
facility are good. but there are not many people in the resort. the breakfast is good, lots of selection
Tanggapan dari Properti: Dear friend! Sincerely thank you for choosing Guangzhou Hehui Hot Spring Hotel and give us full recognition! Simple and clear words express your affirmation and praise for us, we will continue to adhere to the service tenet of "what you think, gather your pleasure", and create a warm holiday paradise for the majority of domestic and foreign tourists, sincerely looking forward to your visit again.
MGT
Superior King Room
Menginap di Agt 2023
Couples
27 ulasan
4.0/5
Very Good
Diposting pada 29 Sep 2023
It was ok not so bad but not as good as expected
Tanggapan dari Properti: Dear guests, hello! Thank you for choosing to stay at Guangzhou Hehui Hot Spring Hotel and share your stay with us. From your reviews, we regret that this stay did not meet your expectations and we apologize for that. In the future, we will continue to provide good service and strive to provide guests with efficient, professional service and comfortable environment. We look forward to feeling our progress next time. Have a great life!
Guest User
Deluxe Queen Room
Menginap di Mar 2025
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 7 Apr 2025
The service attitude is super good. It's a super hot spring shop. It's very good. I will come again next time. I am very satisfied with the seafood buffet. I like it for both big and small. The hygiene of the room is also super good. I like it very much.
Teks AsliTerjemahkan dengan Google
6/14
Tanggapan dari Properti: 🌿Thank you for stamping this warm experience with the "super satisfaction" seal! From the overflowing fat fragrance of the seafood buffet to the perfect 45-degree folding of the quilt corner, every sparkle in your eyes is our proudest service guide~ I heard that the child smiled at the lobster with his eyes bent, and the waiter turned around and sent two more desserts-there is no standard answer here, only the clumsy sincerity of quietly multiplying "like" by three. The evening breeze of Baishui Village is practicing new songs, waiting for you to listen to it one day, let the hot spring pool be a VIP seat, and the starry sky automatically turns on the surround stereo~The password of home is always the depth of your dimples when you smile, welcome to come back and tune into the happy band at any time! 💫
Hettiewu
Deluxe Twin Room Lake View
Menginap di Mar 2025
Family
29 ulasan
5.0/5
Outstanding
Diposting pada 5 Apr 2025
The hotel is located near the entrance of Baishuizhai Scenic Area. It just happened to rain, and the air was particularly fresh in the morning after the rain, and the scenery was particularly beautiful after the morning mist rose. The hotel has complete facilities, including hot springs, swimming pools, indoor and outdoor children's activity areas, and you can rent bicycles and kites. You won't feel bored even if you stay in the hotel for a whole day. The hotel's buffet breakfast and dinner are very rich in variety, and I especially like the outdoor dining area, which is very comfortable. The Chinese restaurant on the 7th floor of the hotel should also be good. I didn't eat here this time, but I passed by twice. There were many people for lunch and dinner. It seems to taste good. I will try it next time. The room is comfortable, and the dry and wet separation is done very well, which does not affect the use at all. I especially like the service. I added the housekeeper WeChat when I checked in, and any consultation was responded to quickly, and I was also reminded to eat and soak in hot springs in time. It feels very good.
Teks AsliTerjemahkan dengan Google
6/13
Tanggapan dari Properti: 感謝您對這段山水時光的細膩記錄!🌿 晨霧漫過白水寨的層巒疊嶂時,您在窗邊品茶聽雨的畫面,彷彿成了我們心中最美的風景畫~從温泉泳池的療愈到親子區的撒歡聲,從單車追風到風箏攬雲,您把酒店“隱於自然,又不困於自然”的巧思全然道破。七樓中餐廳的祕密菜單已為您預留,下次來不妨試試主廚特調的山泉豆腐釀,配上暮色中的露台晚風,定是另一番風味!管家團隊的“隱形守護”會持續升級——未來連風箏線的弧度都可以為您提前調好呢~等您再攜家眷歸來,春擷野花秋賞霧,日日皆是好光景。⛰️✨
Guest User
Superior 2-bed Room
Menginap di Jan 2025
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 12 Feb 2025
Stayed for three days and two nights, very satisfied. Went from the 12th to the 14th of the first ***** month. There were many Hong Kong people in the hotel. On the first day of the stay, they were transported back by buses. Haha, but the service was not affected. The service was very satisfactory, especially the front desk butler Xinxin's service was very thoughtful. Because it was the old man's birthday, I called in advance to ask the hotel to simply decorate. The hotel also had good service and said no problem. They also sent a cake to the old man, very happy. This time I took the old man and the baby out, so I didn't leave the hotel for three days and two nights. The hotel can fully meet all activities and is very comfortable. I booked a buffet dinner for two nights and a buffet breakfast for two mornings. There are many kinds. I am very satisfied that the hot spring hotel can do so many kinds. The taste cannot be too high, but I think it is not unpalatable. It can still meet the requirements of the public. I think the buffet in the hot spring hotel is good. It is not as bad as the reviews write. There are salmon and shrimps, and the rest are ordinary dishes. The dessert is not very delicious, but it wins in cute shape. The children and I like it very much. Because it is very comfortable to take the baby to the room to soak in the hot spring throughout the whole process, it is very considerate and also prepared laundry detergent for the child to wash clothes. Fruits were delivered every day. The swimming pool is not heated, only about 17-18 degrees. The child cried and wanted to go swimming. In the end, we went to the swimming pool for a while before the child left. There are indoor and outdoor playgrounds. My kids like to play very much. But occasionally there are some uneducated parents and children who occupy a certain facility in the indoor children's playground and say it's theirs. Parents also help their children dismantle the hotel's Lego plastic building blocks. They are so uneducated 😓 When I left the hotel, a Foshan Lexus next door threw the diaper of their baby's poop directly in the parking lot. I really have no words for these uneducated parents staying in the hotel. The only thing that needs to be improved is the staff in the indoor children's playground. They don't smile or are not enthusiastic. We stayed for three days and two nights. It was a bit cool that I didn't say hello to the children when I went to the indoor activities for the third time. The rest of the hotel staff I met even the cleaning lady took the initiative to say hello. Overall, it is still highly recommended to take children and the elderly to play. A very satisfying journey.
Teks AsliTerjemahkan dengan Google
6/20
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for choosing to spend three days and two nights at Guangzhou Hehui Hot Spring Hotel and for sharing your stay experience in detail! We are very pleased to learn that you and your family had a pleasant vacation here and were satisfied with our services, facilities and meals. Your recognition is the greatest encouragement to us! Thank you very much for your praise of Xinxin, the front desk butler. We have always been committed to providing caring and thoughtful service to every guest. Xinxin's performance is the embodiment of our service concept. We will pass on your compliments to her and encourage the team to keep working hard to create more memorable stay experiences for our guests. At the same time, we are also very pleased to learn that you approve of the in-room hot spring pool, buffet and children's playground. Your satisfaction is the driving force for our continuous progress. We will continue to maintain high standards of service quality, and in response to the service attitude issues of the indoor children's park employees you mentioned, we will strengthen training and supervision to ensure that every employee can serve guests with a warm and friendly attitude. Regarding the pool temperature, we have recorded your feedback and will further optimize the facilities to provide guests with a more comfortable experience. We deeply regret the individual uncivilized behaviors you mentioned, and will strengthen publicity and guidance to jointly maintain a good hotel environment. Thank you again for your support and love, we look forward to seeing you again! We will continue to work hard to bring you and your family more wonderful vacation times. I wish you and your family a happy life, happiness and health!
luoshuanshuan
Aromatherapy Twin Room
Menginap di Feb 2025
Family
5 ulasan
4.7/5
Amazing
Diposting pada 16 Mar 2025
The environment is good, the room is clean, the hot spring pool is clean, the shower room and toilet are all good, the wash basin is just average, the mirror is too high, the wash basin is also high, the bed is small, the waiter is also very patient, the waiter Jiu Sanyou has good service
Teks AsliTerjemahkan dengan Google
6/13
Tanggapan dari Properti: Dear guests: Hello! Thank you very much for choosing to stay at Guangzhou Hehui Hot Spring Hotel and sharing your stay experience. Regarding the issue you mentioned about the high wash basin and mirror, the hotel provides footstools for children. If you need them during your stay, please feel free to contact us to add them. Thank you again for your support and suggestions. We look forward to seeing you again and bringing you a more perfect stay experience. If you have any further needs or suggestions, please feel free to contact us. I wish you a happy life!
sssccbb
Family Deep Sea Adventure Room With Private Hot Spring (Family Section)
Menginap di Mar 2025
Family
28 ulasan
5.0/5
Outstanding
Diposting pada 10 Apr 2025
It takes about an hour to drive on the highway from Guangzhou East. When you arrive, the surrounding environment is very fresh and full of holiday feel. The hotel staff were nice and took the initiative to help with the luggage. The children loved the parent-child room, which was a good space for them to relax. There was also a small craft room, which was really nice and allowed the children to have both quiet and active activities. We had a pleasant day. I really appreciate that the room has an air purifier! ! !
Teks AsliTerjemahkan dengan Google
6/7
Tanggapan dari Properti: 尊敬的賓客,您好,非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光,您的讚賞給予酒店最大的鼓舞,也是我們前進的動力,我們會繼續保持熱枕,致力於讓每一個賓客有賓至如歸的入住體驗,熱切期待您的再次光臨!祝生活愉快!
Xiatiandetianxia
Deluxe King Room Mountain View
Menginap di Mar 2025
Family
7 ulasan
4.0/5
Very Good
Diposting pada 6 Apr 2025
My deluxe mountain view is just average. I checked in at the front desk. When it was my turn, the staff with glasses asked me to go to the side. The staff next to me was also busy, so I was waiting. As a result, the person who came later went to her side. Why did she ask me to go over when she saw others were busy? Are you lazy? The hot spring pool is OK, but the temperature is generally high. It is recommended to add a hot spring pool for children to play in the water. After all, there are many families with children. The line at the breakfast noodle stall is very long. It is recommended to add more staff. The queue is very crowded.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest: Hello! Thank you very much for your stay and sharing. I am sorry for the inconvenience caused to you. Thank you very much for your stay and comments! During your stay, the room was full and there were many tourists. The check-in staff had not yet finished the customer service. Seeing that the colleague next to him had finished the customer service, he suggested that you move to the next counter to handle it. Please forgive me! I have reported to the catering department about the facilities and restaurant staff arrangements you mentioned. In the future, additional staff will be arranged according to customer conditions. The hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment when you stay. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Guest User
Superior 2-bed Room
Menginap di Mar 2025
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 6 Apr 2025
Room: Very clean, almost all the necessary configurations are available. This is one of the better hot spring hotels I have stayed in in the past few years. Service: Very good, every colleague will take your request seriously. I would like to thank several colleagues here, including Xiaofang and Naomi at the front desk, and Wu Zhenwei, the customer service. Food: This package includes three meals, all of which are very good. There are no particularly good ingredients, but overall it is suitable for children. Hot spring: There are not many people in the hotel, and the public hot spring is barely enough. If you want fewer people, you can use the hot spring in your room. Environment: Very comfortable location, you can also watch fireworks at night. Overall, I think it is worth coming often.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customers, thank you for entrusting your rest time to our hotel among many choices. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me a peach, and I will give you a jade", we will continue to serve you attentively as always, and look forward to creating a warm and comfortable harbor for you again in the future.
Guest User
Deluxe Twin Room Lake View
Menginap di Mar 2025
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 5 Apr 2025
The room is clean and tidy, the air is fresh, and the sound insulation is good. The Baishuizhai Scenic Area is nearby and can be reached on foot. There is also a place for children to walk indoors. It is a good place for parent-child travel. The baby likes to play here very much and was reluctant to leave when leaving. I recommend everyone to go~
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: 感謝您全家的歡樂種草!🌿 能在白水寨的山水畫卷中,為寶貝打造一片撒歡小天地,是我們的幸福~從推窗見景的清新空氣到安心酣眠的靜謐房間,從步行即達的天然氧吧到室內樂園的童趣魔法,每一處細節都藏着對親子家庭的温柔心意。聽説小探險家臨走時還一步三回頭,我們已偷偷籌備更多主題手工課和尋寶遊戲,等你們回來解鎖新劇情!也感謝您願將這片山水祕境分享給更多家庭,咱們約好下次,繼續把白水瀑聲當睡前故事呀~💦