The Ivy Apartments Franschhoek

Ulasan The Ivy Apartments Franschhoek

The Ivy Apartments Franschhoek

1 Kruger St, Franschhoek, Western Cape, 7690, South AfricaLihat Detail Hotel
The Ivy Apartments Franschhoek
The Ivy Apartments FranschhoekThe Ivy Apartments FranschhoekThe Ivy Apartments Franschhoek
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang The Ivy Apartments Franschhoek

9.3/10
Great
57 ulasan
Ulasan terverifikasi
Location9.3
Amenities9.3
Service9.3
Cleanliness9.3
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(57)
Positive reviews(42)
Reviews with photos/video(4)
Negative reviews(1)
Cherry888
Apartment 3
Check-in Okt 2023
Couples
89 ulasan
8.0/10
Very Good
Diposting pada 23 Nov 2023
The manager Wellington was very helpful and always concerned about our comfort during our stay.
Anonymous User
Apartment 6
Check-in Jun 2023
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 26 Sep 2023
Great service from the manager- clean and well kept premises. Great location for Bastille festival.
DalianMan123
Apartment 6
Check-in Jul 2023
Couples
30 ulasan
10.0/10
Outstanding
Diposting pada 15 Agt 2023
Great hotel, very good location close to the shops/restaurants and wine farms. Room 6 was great very spacious and very comfy beds. One issue was the blind in the upstairs room didn’t work meaning we couldn’t close them. Apart from that lovely stay! Would highly recommend!
freid1229
Check-in Mar 2025
Other
10.0/10
Outstanding
Diposting pada 5 Apr 2025
Everything about the beautiful apartment was exceptional! Cleanliness, professional, friendly and helpful staff. Location is perfect for those using the Wine Tram; also plenty excellent restaurants close by. Camera equipment was left behind, and within an hour of us leaving, Wellington phoned to inform us of its whereabouts. We returned to collect it, and he was looking out for our car arriving. Wellington’s honesty was greatly appreciated, but he just saw it as part of his job.
Tanggapan dari Properti: Dear freid1229, Thank you so much for your exceptional review! We’re absolutely delighted to hear that you had such a great stay with us at The Ivy Apartments. It’s wonderful to know that you enjoyed the cleanliness, our central location, and especially the service from our team. Wellington truly is a gem, and your kind words about his honesty and attentiveness mean a great deal — we’ll be sure to share your compliments with him. We’re so glad we could assist in reuniting you with your camera equipment so quickly, and we hope to welcome you back to Franschhoek again soon for another memorable visit. Warm regards,
travelingjoeann
Check-in Feb 2025
Other
6.0/10
Diposting pada 11 Mar 2025
We traveled with friends on their first trip to South Africa.The Ivy apartments are in a great location to all the streets of Franschhoek. Wellington was extremely helpful in getting us oriented and settled. The downstairs room was very small and hot as there is no air conditioning in that room and you must close the door to get by the bed. The pillows were quite hard and sheets could be of better quality. We were only there for 3 nights so we could accept it.
Tanggapan dari Properti: Dear Travelingjoeann, Thank you for taking the time to share your experience with us. We’re so pleased to hear that you found our location convenient and that Wellington made a positive impression in helping you settle in — we’ll be sure to pass along your kind words to him! We also appreciate your constructive feedback regarding the downstairs room and linen. Guest comfort is very important to us, and your comments help us identify areas where we can improve. We’ll certainly take your suggestions into consideration as we continually look to enhance our guest experience. We hope you and your friends had a wonderful time exploring Franschhoek, and we’d love the opportunity to welcome you back again in the future. Warm regards,
dibenzaquen
Check-in Feb 2025
Couples
10.0/10
Outstanding
Diposting pada 10 Mar 2025
Amazing location with top of the line amenities and furnishings … very upscale place with the friendliest most accommodating staff in the very best location in Franschoek… fully equipped kitchen even with a washer dryer, and lovely private balconies overlooking the lovely little town. A percent apartment stay with everything you could want in the very best of taste … would highly recommend
Tanggapan dari Properti: Dear dibenzaquen, Thank you for your wonderful review! We’re so pleased to hear that you enjoyed your stay at The Ivy Apartments and that everything from the location and upscale amenities to the friendly service met your expectations. It’s especially rewarding to know that our fully equipped apartments and thoughtful touches like the private balconies and in-room conveniences made your stay extra comfortable. Your kind words truly mean a lot to our team, and we’re grateful for your high recommendation. We look forward to welcoming you back to Franschhoek again soon! Warm regards,
stevejerrard2025
Check-in Feb 2025
Other
8.0/10
Very Good
Diposting pada 3 Mar 2025
We had a nice spacious apartment in a very convenient position for 3 nights in Feb ‘25. Although we didn’t use them much the facilities were good. The man in reception was friendly and helpful. Light sleepers might suffer as there was a little noise from the main road position. Also the back up power for load shedding operated the lights and TV only. Forget the TV - sort out the fridge/freezer. Otherwise all was good and we would return.
Tanggapan dari Properti: Dear Stevejerrard2025, Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your spacious apartment and found our location convenient for your stay. It’s also wonderful that our team made a positive impression on you. We appreciate your feedback regarding the noise from the main road and the backup power system during load shedding. We’ll certainly look into improving the backup power to include the fridge/freezer for added convenience. We’d love to welcome you back in the future for another comfortable stay! Best regards,
Mccannjac
Check-in Feb 2025
Other
10.0/10
Outstanding
Diposting pada 1 Mar 2025
Decor was lovely. Good central location, safe parking, helpful and friendly staff. Only a plunge pool that was disappointing
Tanggapan dari Properti: Dear Mccannjac, Thank you for your review! We're delighted that you enjoyed the decor, central location, secure parking, and the warm hospitality of our team. Your feedback about the plunge pool is appreciated, and we understand that some guests may prefer a larger swimming area. We truly value your input and hope that overall, you had a wonderful stay in Franschhoek. We’d love to welcome you back again in the future! Kind regards,
Peter A
Check-in Jan 2025
Other
10.0/10
Outstanding
Diposting pada 27 Feb 2025
This accommodation has two bedrooms, two bathrooms, full kitchen and large lounge. It was perfect for our needs and, furnished to a very high standard. The receptionist is an asset.
Tanggapan dari Properti: Dear Peter A, Thank you for your wonderful review! We’re delighted to hear that The Ivy Apartments were the perfect fit for your needs and that you appreciated the high standard of our furnishings. Our team takes great pride in providing excellent service, and we’re thrilled that our receptionist made such a positive impression on you. We hope to welcome you back for another fantastic stay in Franschhoek! Best regards,
Guest User
Check-in Jan 2025
Couples
8.0/10
Very Good
Diposting pada 27 Feb 2025
We arrived at the Ivy apartment to be told that although we had booked the apartment we had only entered one guest instead of 2 so were required to pay an extra £120 for our 2 night stay, our error so that was fine but just wanted to mention it for future guests. The 2 bed penthouse apartment was huge and all the towels , linen etc were high quality although the glasses and cups in the kitchenette cupboards was mismatched. The secure parking area was excellent and the staff were very friendly. The load shedding was a pain as it was quite muggy and the air con would go on and off throughout the night but this is out of their control unless they could install generators. The position of the apartments is excellent .
Guest User
Check-in Jan 2025
Family
10.0/10
Outstanding
Diposting pada 17 Feb 2025
The host is very helpful and helped us with all our luggage straight away. A covered and secure parking space is also available. The location is great and couldn't be more central. The apartments are spacious, clean and many details have been thought of.
Guest User
Check-in Jan 2025
Couples
10.0/10
Outstanding
Diposting pada 3 Feb 2025
Lovely boutique feel to the apartments which had great facilities and plenty of space- with secure parking , we had two balconies facing the evening sun. The host , Wellington , couldn’t do enough to please and was superb we will be back. Franschhoek is a beautiful town with lovely shops and restaurants - as well as great vineyards all very local
Ferocious1
Check-in Nov 2024
Couples
8.0/10
Very Good
Diposting pada 27 Des 2024
The location is ideal, couldn’t ask for better. We unfortunately gave it a 4 out 5, as there are multiple things that could be improved. We stayed in the penthouse - Apt.1. The dishwasher, washing machine does not work. Theirs a huge stain on the couch and this is being camouflaged with an animal print throw over. The apartment is great but need a revamp. All the glasses are different shapes, the decor is very old - was probably mod in its day. It’s very comfy - however if noise is not your thing be mindful theirs a restaurant across that’s very loud. It didn’t bother us too much. I would ask for the basic things to be working and a small investment would make a huge difference.
Tanggapan dari Properti: Dear Ferocious, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our prime location and found the apartment comfortable. However, we sincerely regret that certain aspects of your stay did not meet your expectations. We appreciate your comments regarding the maintenance and décor. Your observations about the dishwasher, washing machine, and furnishings are noted, and we will be addressing these concerns with our team. Ensuring that all amenities are fully functional is a priority, and we apologize for any inconvenience you experienced. Kind regards,
Kit J
Check-in Nov 2024
Other
10.0/10
Outstanding
Diposting pada 14 Des 2024
Great location just off the main street and close to all the shops. Excellent under cover parking with fantastic security. The rooms are very spacious with all the facilities you could ask for including full cooking facilities. Rarely do you find facilities of this standard so close to town and at a very affordable price. Would highly recommend to anyone. The reception staff were very welcoming and answered all our questions. From four very happy Kiwis who just love Franschhoek - a hidden gem.
Tanggapan dari Properti: Dear Kit, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay at The Ivy Apartments and that our central location, spacious rooms, and comprehensive facilities added to your Franschhoek experience. It’s especially rewarding to know that our reception team made you feel welcomed and attended to all your questions – we’ll be sure to pass on your kind words to them. Franschhoek truly is a hidden gem, and we’re thrilled that you, as four happy Kiwis, loved exploring it. We hope to welcome you back in the future for more memorable moments. Warm regards
pennyann502024
Check-in Nov 2024
Other
10.0/10
Outstanding
Diposting pada 2 Des 2024
We stayed here for a few nights whilst visiting the vineyards. Perfectly located in the centre of this beautiful town, walking distance to all the shops and restaurants. Apartment was beautifully decorated, had all the amenities you could ask for and staff were attentive and friendly-highly recommend as a perfect place to stay
Tanggapan dari Properti: Dear Pennyann, Thank you for your glowing review! We’re thrilled to hear that you had an amazing stay at The Ivy Apartments and that our central location made it convenient for you to explore the vineyards, shops, and restaurants of Franschhoek. It’s wonderful to know you appreciated the apartment's décor and amenities, and that our team’s attentiveness added to your experience. Your kind words and high recommendation mean so much to us. We hope to welcome you back soon for another perfect stay in this beautiful town! Warm regards,