Ulasan Holiday Inn Kunming City Centre

Tanggapan dari Properti: Dear Guest,We are absolutely thrilled to have you back with us for the fourth time! Your loyalty is the highest compliment we could receive, and we are elated to know that you truly enjoy your stays at our hotel.We're delighted that you were fortunate enough to receive a suite upgrade this time around. It's wonderful to hear that you found it excellent. Your kind words about our hotel bordering on a five - star establishment despite being a four - star one mean the world to us. Our entire team works tirelessly to provide a high - end experience, and your recognition validates our efforts.Our staff takes great pride in their professionalism, and it's rewarding to know that this has not gone unnoticed by you. The breakfast buffet is a labor of love for our culinary team, who strive to offer a diverse range of options, including Western cuisine, to satisfy every palate.Thank you so much for your recommendation. We look forward to welcoming you back again soon and continuing to exceed your expectations. Whether it's for your fifth, tenth, or even more visits, we will always do our best to make your stay as comfortable and enjoyable as possible.General Manager of Holiday In Kunming City Centre——Ken Yi

Tanggapan dari Properti: Dear Guest,Thank you so much for choosing to stay at Kunming Central Holiday Inn and taking the time to share your feedback. We're glad to hear that overall you had a good experience with us.We sincerely apologize for the stuffy room situation. During the winter months, our air conditioning system is set to a heating mode, which may lead to the room feeling a bit stuffy at times. We understand this has affected your comfort, and we're constantly looking for ways to improve the indoor air quality in our rooms. Your feedback is invaluable to us in identifying areas that need attention.We're also glad to know that our room service team made an effort to rectify the issue with the order delay and mix-up by providing you with a platter of fruits. Our aim is always to ensure that any inconvenience you encounter is resolved promptly and satisfactorily.Your satisfaction is of utmost importance to us, and we'll take your comments seriously to enhance our services and facilities. We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay.Holiday Inn Kunming City Centre - General Manager

Tanggapan dari Properti: Dear Guest,Thank you so much for choosing to stay at our hotel for two nights during your time in Kunming before heading back home. We truly appreciate you taking the time to share such a wonderful review of your experience with us.We're delighted to hear that our hotel's location met your expectations and made it convenient for you to explore the city. It's great that you found the new mall within an easy walking distance, even though Didi rides were affordable. We strive to offer a prime location that allows our guests to access the best of what Kunming has to offer with ease.The situation with your daughter's diaper in the middle of the night was certainly a challenging one, and we're so glad that our staff was able to assist you promptly. Our team is committed to going above and beyond to meet our guests' needs, and it's heartening to know that their efforts made a difference for you and your family. The use of the robot to deliver the diaper was also a convenient touch, and we're glad it worked out well.Your recommendation means the world to us, and we're honored that you would consider staying with us again when you return to Kunming. Let's use this positive feedback as motivation to keep up the excellent work and continue to provide outstanding service to all our guests. Keep it up!Holiday Inn Kunming City Centre General Manager——Ken Yi

Tanggapan dari Properti: Dear guest: Hello! Thank you very much for taking the time out of your busy schedule to give us such an objective and highly praised evaluation. The hotel's location has been carefully considered and is situated in the city center, adjacent to multiple transportation hubs. The subway lines 2 and 3 are within easy reach, making it extremely convenient for both public transportation and taking a taxi. This greatly saves your travel costs and time, providing strong guarantees for your journey. Your recognition of the convenience of travel has made us deeply feel that the early planning was effective. In the hygiene and cleaning sector, we have established a standardized and refined operation process. Room attendants have undergone strict training and perform deep cleaning of the room daily according to the process, from bed replacement, floor cleaning to bathroom disinfection, ensuring that the room is clean and tidy in all aspects. Your feedback on the cleanliness of the room is a high recognition of our hygiene management system. Service quality has always been the core competitiveness of our hotel. Through continuous employee training and service optimization, we are committed to building a professional, enthusiastic, and efficient service team. From the moment you book the hotel, to every need during your stay, to the check-out process, we strive for precise coordination and perfect solutions. Your praise for the good service is undoubtedly the best witness to our team's hard work. Thank you again sincerely for your support. We look forward to your visit again in the future and promise to serve you wholeheartedly, presenting you with an even more outstanding stay experience. Holiday In Kunming City Centre General Manager——Ken Yi

Tanggapan dari Properti: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our every aspect made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you for your admiration. Once again, we are looking forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, General Manager

Tanggapan dari Properti: Dear guest: Hello! Sincerely grateful for choosing to stay at this hotel and leaving this highly acclaimed review. Your recognition is like a treasure to us. The hotel is located in a prime location in the city, with nearby resources within easy reach. Adjacent to the renowned Hang Lung Plaza and Jin Ge Department Store, one can embark on a luxurious shopping or exquisite dining journey within a short walk; Just a few steps away from Nanping Street and Jinma Bijifang, which carry the historical charm of Kunming, the ancient charm and fireworks are intertwined, waiting for you to explore at any time. It is worth mentioning that the hotel is within easy reach of the entrances and exits of subway lines 2 and 3, making your city shuttle efficient and convenient, seamlessly connecting various popular stations. Not only that, the hotel has also put a lot of effort into internal operations. The facilities and equipment are carefully maintained by a professional team to ensure stable operation of every function, providing you with a comfortable and worry free user experience; The service team has undergone rigorous training and adheres to the concepts of professionalism, enthusiasm, and thoughtfulness. From the moment you step into the hotel, we will take care of your needs throughout the entire process, striving to make you feel at home. Your satisfaction is the driving force behind our progress. We look forward to your next stay, and we will definitely repay you with even better performance. At the same time, we also wish you a happy life and a smooth journey! Holiday Inn Kunming City Centre- General Manager

Tanggapan dari Properti: Dear guest: Hello! On the occasion of this message, the hotel management, together with all employees, extends our sincerest gratitude and respect to you. Thank you for choosing to stay at this hotel and sharing your experience amidst your busy schedule. Your recognition is of great significance to us, like a shining lighthouse on the road ahead, guiding and inspiring us to continue to strive forward and continuously optimize and improve our service quality. The hotel's recognition from you is due to the persistent efforts and dedication of our team. We strive to achieve perfection in every aspect of preparation and operation. The layout design of the guest rooms has been carefully considered, from space utilization to decoration matching, aiming to create a warm, comfortable and tasteful living environment for you; The creation of public areas also puts in a lot of effort, whether it's creating a relaxing atmosphere or maintaining and updating facilities and equipment, ensuring that you can have a pleasant experience even during your short stay. Service quality has always been the core competitiveness that our hotel adheres to. From the moment you step into the hotel lobby, well-trained front desk staff will handle your check-in procedures with a professional and efficient attitude, while patiently answering your various inquiries, embarking on a comfortable journey for you; During the accommodation period, the room service team is on standby 24 hours a day, responding accurately and quickly to your every request. Whether it is timely supply of daily necessities or fine adjustment of facilities and equipment, they can handle it properly in the first time; The staff in the catering area are enthusiastic and provide professional advice based on your taste preferences, striving to ensure that every meal you have is satisfactory and comfortable. All hotel staff work together to integrate the concept of "guest first" into every aspect of service, in order to provide you with a high-quality experience that makes you feel at home. The hotel is located in a unique geographical location with a well connected transportation network, providing great convenience for your travel. Just a stone's throw away from Hang Lung Plaza and Jin Ge Department Store, a variety of high-end fashion brands and exquisite goods are available to satisfy your shopping desires; The distance to Kunming Old Street and Nanping Street is also within walking distance. Strolling through them, the ancient charm and modern atmosphere will come knocking in the face. You can explore the historical context of this city in depth, feel the unique cultural atmosphere and the hustle and bustle of the city. Whether it's heading to the commercial center to start a shopping frenzy, embarking on a new journey to the transportation hub, or leisurely strolling through the surrounding streets, you can travel freely and without obstacles. Thank you again sincerely for your support and trust. Your satisfaction is our unwavering pursuit. Looking forward to your future stay at this hotel again! Holiday Inn Kunming City Centre - General Manager

Tanggapan dari Properti: Dear guestsHello! Thank you for your high praise. The hotel is deeply honored. Here, all hotel staff would like to express their most solemn and sincere gratitude to you.The hotel is located in the bustling core of Kunming, showcasing its surrounding advantages. Adjacent to Hang Lung Plaza and Jin Ge Department Store, it gathers top-notch global goods and cuisine, providing a one-stop solution to meet the pursuit of quality life; Strolling along Nanping Street and Jinma Bijifang, one can experience the interweaving of ancient charm and fireworks, and appreciate the cultural charm of the city; Traveling to Cuihu and Daguanlou is incredibly convenient, allowing you to embark on a cultural and leisure journey at any time; Just a few steps away from Dongfeng Square Station, seamlessly connected to the subway network, ensuring worry free travel.To make your stay more valuable and unforgettable, we have thoughtful services: free room upgrades when available, allowing you to stay spacious and comfortable; Professional maintenance of hotel facilities and equipment, with excellent performance and stable operation; The service team is well-trained, adhering to the professional and enthusiastic concept, providing attentive companionship throughout the process, and striving to be at home.Your satisfaction is the driving force behind our actions, and we look forward to your visit again. Kunming Centre Holiday Hotel - General Manager

Tanggapan dari Properti: Dear guestsHello! We are delighted to receive your high praise, and the overflowing recognition has made the hotel team feel honored. We would like to express our sincere gratitude to you.The hotel is located in the bustling core of Kunming, showcasing its surrounding advantages. Adjacent to Hang Lung Plaza and Jin Ge Department Store, it gathers top-notch global goods and cuisine, providing a one-stop solution to meet the pursuit of quality life; Strolling along Nanping Street and Jinma Bijifang, one can experience the interweaving of ancient charm and fireworks, and appreciate the cultural charm of the city; Traveling to Cuihu and Daguanlou is incredibly convenient, allowing you to embark on a cultural and leisure journey at any time; Just a few steps away from Dongfeng Square Station, seamlessly connected to the subway network, ensuring worry free travel.To make your stay more valuable and unforgettable, we have thoughtful services: free room upgrades when available, allowing you to stay spacious and comfortable; Special gift for you is an exquisite fruit basket, carefully selected seasonal fresh fruits to replenish energy and add warmth; In the slightly cold season, the lobby always serves steaming hot ginger tea to warm the body and heart. Professional maintenance of hotel facilities and equipment, with excellent performance and stable operation; The service team is well-trained, adhering to the professional and enthusiastic concept, providing attentive companionship throughout the process, and striving to be at home.Your satisfaction is the driving force behind our actions, and we look forward to your visit again. Kunming Centre Holiday Hotel - General Manager

Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our every aspect made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you for your admiration. Once again, we are looking forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, General Manager

Tanggapan dari Properti: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our every aspect made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you for your admiration. Once again, we are looking forward to your next stay with us and continuous support in the near future. Thank you!

Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Kunming City Centre . Thank you for your suggestion. We are looking forward to hearing from you and to welcoming you back to Crowne Plaza Kunming City Centre in the near future. Thank you! General Manager-Albert Lee

Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Kunming City Centre . Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident. We will try our best to improve the situation you mentioned, and strengthen the training of our staff. Thank you for your suggestion. We are looking forward to hearing from you and to welcoming you back to Crowne Plaza Kunming City Centre in the near future. Thank you! General Manager-Albert Lee

Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Kunming City Centre . Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident. We will try our best to improve the situation you mentioned, and strengthen the training of our staff. Thank you for your suggestion. We are looking forward to hearing from you and to welcoming you back to Crowne Plaza Kunming City Centre in the near future. Thank you! General Manager