Sonesta Simply Suites Somerset

非常乾淨衞生。

The facility was going renovation however the smell in aroma of the facility smells like sale and old smoke. In my room the smell of smoke was very strong. I had candles burning in the hotel room to eliminate the odor. However, it did little to help the staff was very polite and nice and kind. I would not stay at this hotel again due to the overall appearance of the hotel however, the staff again very pleasant.

This was my first time staying at this hotel at this particular location. Having the suite amenities such as the microwave and stop top is truly a gem. I had a great check in with Armando. He was so kind to me and my daughter, he was respectful, and friendly. His customer service skills will take him very far in life. It was such a peaceful trip. I would definitely visit this location again. Thank you Sonesta & Armando. I truly appreciate you! -Kerry T

Renovations started during my first week of stay. I had to change rooms. The room that I moved to was complete but the corridor was not. The place was a mess with construction equipment. There were signs up about the construction but no staff member ever verbally acknowledged it or asked if they help with anything. The staff wasnt very friendly. They weren't nasty-just not friendly. This was four week stay for me and I appreciated that the hotel offered cooking appliances and utensils. They customized housekeeping services and had free laundry facilities.

Very comfortable as I am there for work. Rooms are a nice size and I don’t feel closed in…

Although under construction. It was a comfortable stay considering my work is over night and i sleep during the day. Front desk staff very courteous and welcoming!

The check in went great. However the hotel is currently under construction. There were tools and equipment literally just left everywhere, even outside of our room door. This was in no way safe or a way to leave things when guest are there.

The shower did not work! The stove did not work! The heater rattled ALL night!

This property is getting a full renovation, that was the only thing I wish pointed out before on their website . There are areas where the property has rooms that have been completed however not outside in the hallways. Overall , the suite was amazing , if you like more space. I think all rooms have a kitchenette equipped with pots and pans and a dishwasher. The only I didn’t understand is why Sonesta wouldn’t do a total renovation instead of a partial. The appliances were old and so was the living room sofa and other things. The hot water failed on my last day as well as the day of checkout. Front desk explained that I was far from the tank. Soap in the shower was not stocked but there was a bar soap. Gym was 24 hours right next to laundry room. Walking distance to 4 or 5 restaurants in small complex across the street. Everything closes early check hours. Didn’t have any smoke issues or noise issues. The amazing receptionist Angela was an Angel! She is nearly 70 years young and just like my big momma that sadly passed. She is a true sweetheart say hi to her and bring her a Mountain Dew or slice of pizza ❤️ Overall , I would stay again . Can’t wait until it’s fully renovated.