Hotel Family-friendly Sanya

The location of the hotel is very good. The beach is not far away. It is very convenient to travel. It is close to the duty-free shop and 68 Food City. I checked in and was upgraded to a high floor. It was very comfortable to sit on the balcony, drink coffee and enjoy the sea breeze. If the hygiene is more thorough, the stay will feel better.

So many more positives that I would definitely stay here again - but there are a couple things that could be improved. Here are the good bits: Location: super close to Yalong bay and easy to get Didi to other places Service: rooms cleaned everyday, 24 hour reception, 24 hour resort transport, awesome breakfast, free shuttle bus to beach Cleanliness: all good! Amenities: warm swimming pool with loungers, all the usual things you would expect in the room. Here’s the stuff to improve: Half of the main swimming pool was closed the whole duration - this was not mentioned when booked. The swimming pool is open until 11:00pm which means if you’re in building one, you will hear kids screaming until 11:00pm. The beach bus is super old and broken - the ac doesn’t work and half the time I felt like we were going to break down! Also, there is no service between 11:30 and 14:00. Some areas of the resort/villas are still under construction.

The hotel is located in a tranquil bay where there are very few people. There are practically no waves in this bay even in bad weather. This allows you to swim without any problems. At the same time, you can get to the city center, markets, or shopping centers from the hotel by a very cheap taxi (from about 15 yuan) in 10-15 minutes. Or you can go out and have lunch or dinner in local cafes nearby. The hotel territory is large, where you can calmly walk and admire the views. There is a swimming pool and a cafe where you can eat and enjoy cocktails. Breakfast is organized as a buffet with a variety of dishes, where everyone can choose what they need. The rooms are very clean (cleaned twice daily) and have everything you need for a comfortable stay - robes, towels, toothbrushes, toothpaste, and much more. The hotel staff is very friendly and always ready to help.

Want to book a vacation and create a meaningful birthday celebration for your parents? Choose the Ritz-Carlton Yalong Bay Hotel! It will exceed anyone's expectations. When my parents chose Sanya for their vacation, I had no particular expectations. I just made one phone call to Eva, and she mobilized almost every colleague she could - from the reservation department to butler Ms. Xiao Lin, to the sales department and the photography team. On the birthday, they provided perfect service with flowers, gifts, cake, and what I loved most was this cute Q-style family portrait hard-drawn by Dora❤️❤️. I want to say you've won me over this time - I truly appreciate your careful preparation and dedicated service. Your spirit deserves to be remembered in our hearts, and I wish you all the best!🌹🌹🌹

The room is large and clean. The hotel is located across the street from the beach and right next to a food street that has good seafood and bbq options which are affordable and delicious. The hotel also had some small convenience stores in the lobby which were very helpful. The breakfast is not great, to be honest. But this is still a great choice for a large, clean room in a great location for a very good price and a nice pool. We had an excellent stay and view from our balcony! We will be back!

Great location. The hotel is about 30 minutes by car from the airport. The Sanya Bay beach is a few minutes walk across the road from the hotel. There are many shops near the hotel and it’s a 10-minute walk from a supermarket. Also you can find a lot of (mostly local) restaurants around. The hotel itself has a nice restaurant where you can enjoy hot pot with a wide choice of fresh seafood. My room had an amazing sea view from the balcony. The seascape during the day, evening and night is different and it is just mesmerizing. The hotel staff is very friendly and helpful. Sharon from the hotel’s front desk knows English well. She provided me with a quick service by WeChat during my stay at the hotel, which is important for me as a foreigner. The furniture in the room is not new, but it’s equipped with everything necessary for a comfortable stay there during a vacation. Throughout my stay at the hotel, the room was clean and tidy. The cleaning staff were very attentive and pleasant. Considering the above, my rating for this hotel is excellent! I highly recommend to choose a sea view room to completely enjoy your stay here :)

I had fairly high expectations when I got to this location, but unfortunately the standard was fairly low. It might be due to the fact that covid has affected this area. The maintaining of the hotel wasn't great. Our bathroom door was broken, the sofa pillows had dirty spots on them, the pool chairs are all covered in dirt, people were smoking in the elevators not taking it into consideration that there are a lot of kids here, and other people that doesn't want to inhale smoke for that matter.. I spoke to the reception about the smoking and they Confirmed it isn't legal, but they didn't have anyone to take care of the matter so nothing they could do if someone were to smoke. The swimming pools around as well as in the water park were all very cold, a lot of dirty pools in the water park too. Because of the cold unpleasant to swim unless it was very sunny. The Breakfast was a disaster. Too crowded with people and just very basic chinese food. We ended up only eating raw vegetables and fruit the one time we went. We were also told a bedrail or a crib would be arranged for our daughter, but that didn't happen. We ended up using the sofa in the room to create some sort of barrier to assure she wouldn't fall out the bed and hit the hard floor. The Restaurants around at the time all took 40 minutes or more to serve us anything, repeatedly forgetting drinks and dishes, despite the fact that there was barely any people there. The portions are fairly small as well and quite pricy considering. We ended up just ordering online instead from other restaurants. It was nice our Daughter had a big play place to enjoy at least, the large one they have on site indoors. Besides that, I do regret choosing this location. It was for our Daughter, but unfortunately not much around she could enjoy properly. The smell of urine when you walk around is a bit off putting as well, many kids pee on the streets, as well as right next to the roof top sandpit. I Understand it's hard to control kids needing to go to the bathroom, but because of this it would have been nice if the hotel chose to raise the standard of their overall cleaning. Also a little bit inconvenient that the rooms only have one chair on the balconies. Fairly quiet when you're in the room, that was nice the least.

The location of the hotel is great. It is just across the road from the beach and in walking distance from some of the restaurants and shops. The territory is very nice, there is a nice pool and also exit to the lake. It is a good place to relax there in the evening laying on the hammock. The staff is accommodating and friendly. However, the rooms are in need of renovation. The furniture is old and there is some mold in the bathroom. It was okay for me since I spent most of my days out.

Surprise, it's really a treasure hotel! From booking to check-in, every link makes people feel very comfortable. The decoration style of the hotel is simple but stylish, and every detail reveals a sense of design. The room is clean and tidy, and the sound insulation effect is also very good, so you can sleep peacefully at night. What impressed me most was the hotel's service, whether it was the warm greetings or the meticulous care, it made people feel very warm. Moreover, the hotel's restaurant is also very good, with rich and diverse dishes and great taste. In short, this stay experience was perfect, and I have recommended it to my friends around me, and I look forward to coming again next time!

Nestled along the picturesque coastline of Sanya, this hotel offered a truly remarkable experience. From the moment we stepped through the doors, we were enveloped in an atmosphere of tranquility and luxury. The staff's warm hospitality and attention to detail were immediately apparent, making us feel like valued guests. The rooms were impeccably designed, blending modern amenities with traditional Chinese elements, creating a harmonious and inviting ambiance. The cleanliness was exemplary, with every corner meticulously maintained. Overall, our stay at this Sanya hotel was an unforgettable experience, leaving us with cherished memories and a desire to return.