BE CAREFUL!!!!
I lost my gold diamond ring inside the hotel room!!!!
I recently stayed at Citymax Hotel at Al Barsha in Dubai, and I wanted to share my experience. Overall, I had a [positive/negative/neutral] stay, and here are the key aspects:
- The hotel's location is excellent, being close to major attractions and the hotel was clean.
- Unfortunately, during my stay, I encountered an issue with a missing item from my room after daily housekeeping. Despite reporting the incident and the hotel's internal investigation, the missing item was not recovered.
- I recommend the hotel revisits its internal investigation process to ensure thoroughness.
- Implement additional measures to enhance security and prevent similar incidents in the future.
Despite the unfortunate incident the hotel had positive aspects. However, the unresolved matter has affected my overall perception.
I hope this review provides constructive feedback and assists both the hotel management and future guests.
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