Ulasan Kempinski Hotel Frankfurt Gravenbruch

Just always happy to be here, service is great, breakfast is great. Location is not a problem for us since we drove there.

7月中旬暑假期間總統套房才九千多，房間夠大，性價比高，房間對着個湖，晚上有噴泉秀，乾淨衞生，適合家庭出遊

法蘭克福展會安排的酒店，配套設施完善，服務人員態度良好，唯一不足就是位置有點偏，離市區有十幾公里，晚上出來黑漆漆的一片，打車到市中心吃飯需要五十歐，不是展會的話，不會選擇

Немного уставшие номера. Халаты в пятнах. В остальном все хорошо.

Es war wie immer alles perfekt. Netter Mitarbeiter an der Anmeldung. Schönes ruhiges Zimmer, bequemes Bett, tolles Bad mit zwei Waschbecken, gute Pflegeprodukte. Der Saunabereich ist sehr gepflegt und sauber. Im Außenpool sind wir nach der Sauna geschwommem- einfach super toll! Wunderschöne Ruhebereiche in denen die Ruhe wirklich eingehalten wird- sehr entspannend! Es war ein wunderschöner Aufenthalt. Danke dafür! Kommen sehr gerne wieder.

Es ist immer wieder ein hoch entspannter Aufenthalt in diesem Haus. Die Mitarbeiter sind äußerst hilfsbereit, engagiert und sehr um den Gast bemüht. Ich kann dieses Haus nur bestens empfehlen und werde das nächste Wochenende wieder da verbringen.

比疫情前也差了一些，不過總體還是好的

酒店環境很好

酒店很大，但服務人員太少，餐廳衹開了一間，衞生也做得很糟糕。

One of our favorite hotels in the Frankfurt area, actually in Europe. We switched to this hotel because it was much better than the Schlosshotel Kronberg, where we had been staying on our trips to Frankfurt, before discovering the Kempinski. The service at the Kempinski is outstanding. We were checked in by Marc who was helpful and friendly. Fortunately for us, Ali was also at front desk when we checked in. We really like Ali, as we remembered him from our last stay. As usual, Ali was welcoming, professional and just wonderful. Ali is a big reason why we return to the Kempinski. The porter Savio was so helpful and kind. On our checkout of the hotel, Hanif the porter was also helpful. Our room was lovely with all the amenities you could wish for. The room was so comfortable with a luxurious bathroom. The rooms at the Kempinski are beautiful and so relaxing with amazing views. It is a peaceful oasis. The bar area is gorgeous and the fireplace made it so cozy and romantic. Thank you to Malte, Victoria and Marco for the excellent service at the bar restaurant. The food was excellent. The breakfast buffet at the Kempinski was wonderful. The sheer variety of the different foods, both hot and cold would suit all different tastes. The food was delicious and the views from the restaurant are lovely. The Kempinski at Gravenbruch is outstanding. It is so convenient for the airport, and for us it is a home way from home. We will be back. Highly recommend this beautiful hotel.

stayed a year or so prior, great room, but had to leave early, and they insiste to charge me for breakfast not able to us. Now going back tomorrow.. send email to reservations yesterday, and to concierge this ealry morning with some questions on a spa booking.. No reply.. called hotel. Spa not available, but told was open. Oh well...

I wanted to send a strong warning if you are arriving early - They have an aggressively anti-guest policy which is that even if there are empty rooms they will not let you in until 3pm. If you want to get in at 12:30 they charge 50% of a full night's room rate, and if you want to get in beforehand it is 100% of the room rate. I should be GHA Titanium in the relevant loyalty programme, but my profile isn't showing correctly, so I'm not sure if they are compliant with the policy or not. The hotel presumably feels happy at being able to extra €500 from me for a 20 hour stay, but as a result there is no way that I'll ever set foot here again. The unacceptable rooms policy probably makes me more observant of other failures at the hotel: two doorman at an empty hotel at 8am who just watched me struggling with my suitcase. The aircon/ heating rattles in a way which is going to make sleep tricky and the bedding is both stained and ludicrously cheap (you can only use one side of the pillows as the other half is not fully covered when putting your head on it). This place is not compatible with the Kempsinki brand and should be deflagged immediately. Stay away.

As someone that has visited pretty much every airport hotel around Frankfurt, this was a lovely surprise. Close enough to the airport that you do not need to worry, has also a Spa in case you have a bit of time and arrive earlier the day before. Lovely Breakfast.

Every aspect of this hotel is superb. The rooms are recently renovated, the staff is uniformly friendly (excellent English from everyone) and always takes the initiative to be helpful, and the food is excellent. We had very special dietary needs with severe restrictions, and the room service could not have been more understanding or helpful. The breakfast buffet had something for everyone, and plenty of it. We could not be happier with our three nights there. The hotel is conveniently located for driving to or from the Frankfurt Airport, about 15 minutes away and a straight shot on the Autobahn. I wish we were in Frankfurt more often so that we could pamper ourselves with more frequent stays at the Kempinski. Well done!!!