Ulasan The Empress Hotel

Nice and classic, really enjoyed my stay :)

The front desk is friendly！Room service and housekeeping is great，good island of man trip！unforgettable experience

Sea view, classic building, very nice bar, Bfast … no comment

小的可憐。倫敦酒店小就算了，沒想到島上也小。以後來man島還是要住民宿好

一般吧，沒有空調是真挺熱的，而且附近也沒啥能吃的東西交通並不方便，在別的地方不划算，但是島上因為都是這個價格也不得不接受

Brilliant location along the promenade and close to the city centre. The hotel has very warm and friendly staff that make one very welcome upon check-in and throughout ones stay . It's a great location to base oneself while on the Isle of Man .

Good hotel with friendly staff, would recommend. Only point to consider, I chose to pay for my group in the hotel and requested vat receipts. Hotel said they wouldn't do it,only changed when I showed them the booking message that receipts were to be collected in the hotel!! I had to be persistent. Unnecessary hassle.

The Empress hotel was perfect for a home location to explore the Isle of Man! Walkable to the buses, close to pubs and an exception English breakfast each morning!

Brilliant stay, easy access to everywhere we needed to go. Breakfast great and bar menu fantastic.

Excellent hotel, no issues, great service. Great location, parking can be a challenge. Spaces opposite hotel (free) but 1st come 1st served. Restaurant food is really good!

Very clean, large family room. Breakfast good. Sadly lift out of service while we were there but managed stairs.

Second time staying at this hotel. It is quiet, safe, comfortable, and offers complimentary breakfast. I find this to be an excellent value hotel on the prom. One of the higher end styled ones. The onsite bar and restaurant are also excellent. I will stay here again in the future!

Stopped here on business for one night, my stay was ok and the staff we met were lovely. However we had a lot of high winds and heavy rain while there, my room was a seaview room on the third floor which was nicely decorated and comfy but the windows didnt seal in the frame correctly and the wind whistled through the frame all night, even the curtains moved with the force of the wind. I woke up in the morning to the window sill completely covered in rainwater which was running onto the floor. The wind issue also allowed the room to be quite cold even with the radiator on full. Breakfast was good with plenty of choice, we didnt have dinner in the hotel, instead we ate out at a local indian restaurant.

The room was freezing when I got to room 106. There were 2 radiators neither have been switched on. I tang the hotel before arrival to tell them my partner was disabled and health issues eg COPD. I said this again on check in. I said I would view the room. I turned the rads to full myself and told reception before I left. When I came back the room was still very cold with the curtains open. I had to request additional fan heating. This was then provided but all too late. As a result the bedsheets felt cold and damp when we got into bed. There was also some black mould in the bathroom. My partner is at risk of any fungal issues from black mould and this is not acceptable. In addition I had asked for. King sized bed when booking and in the notes attached to the booking I stated this. I want to have a response to see what you are going to do about this. Our stay was of unacceptable standard.