We were with friends for 2 nights in two rooms in Solaria. They had gone there another time and the reservation was in their name. We were accommodated in room 2102. When we were checking in, we looked around the room, there is no check list of what is available such as glasses, dishes, furniture, chairs, coffee machines, etc. We left the hotel at 08:30 we left the key at the reception and no one wanted to see the room in what condition we leave it and what is available. After 3 hours of leaving, the amount of 400 CHF was withdrawn from our friends' card without warning and they received an email accusing us of moving chairs from one room to another and tearing the upholstery of one chair and for that they stopped the money. We went back to the hotel to check what we had done but the manager was very arrogant and rude to us and said you were right. We asked to see the chair, which they accused us of being torn. An employee brought it and when we asked which room the chair was from, he said a completely different room number than the one we were in. Much bitterness and disappointment remained with our stay in Solaria. I DO NOT RECOMMEND IT FOR ACCOMMODATION. But if you are still booked into staying overnight, please check everything very carefully when you check in, so that you don't end up being a victim too.
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