This is a very new hotel. He is building in a Kangyang town. Half of the whole big building is a hotel and the other half is a Chinese medicine hospital. The hotel is still in trial operation, not officially running, this is not told me. The hotel's hardware is four stars enough. The exterior shape is also very stylish. Outside the hotel is a train's locomotive section. There is always some noise from the train, but the hotel windows are very soundproof. There is no too much noise after closing. The problem is that the hotel has just been renovated, and if the window is closed, you can still smell a strong decoration.
The front office manager of the hotel is very enthusiastic. The little girls at the front desk have a good service attitude. But these can't hide them as a running hotel. Completely unprofessional room service and catering services. Breakfast on the first day is eaten below, and it is OK to eat, which is relatively simple. On the second day, I could send it to the room. The problem was the fixed time. It was half an hour late and it took a long time to urge the front desk to send it. Two people had two eggs, a bowl of pickles, two bowls of porridge, and two bowls of spicy noodles. If this restaurant does not drive, it is basically impossible to live, because there is no dining, no restaurant, and no order. Because I was very tired when I came back, I didn't want to go out after taking a shower. I really couldn't ask them if they had a commissary to buy something to eat. There was no commissary. If you want to go to the commissary, you have to drive a few kilometers away. Takeaway, it is also shown to be 15 kilometers away. It is also wonderful to have such a place in China today. It is estimated that it may be better as their restaurant is put into operation. There will be no more hunger for passengers.
The hotel facilities are very new and relatively high-end. But there are also many slots. For example, the hair dryer in my house is bad. For example, his other disposable items are better, that is, the razor is too bad, the blade is rolled after two scrapes, so he is not a disposable razor, the rake can say half-time razor.
The room service was hard to say. I couldn't find the housekeeping staff to answer the call. I went out and came back at 5 pm a day. The room was not cleaned and the room supplies were not replaced. Because I was in a hurry to take a bath, I asked them to change the towel as soon as possible. As a result, there was no small square towel in the room, and I gave a bath towel to charge. The most amazing thing is that after leaving the store the next day, I actually called to ask why there are fewer square towels in the room? How does this level of chaos management and service make the guests who live here feel after leaving?
I hope this hotel can polish the service and improve the management level during the trial operation. Take out software services that match the hardware level.
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