32 Mitchell St, Darwin, Northern Territory, 0800, AustraliaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
3.8/5
Baik
56 ulasan
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Ulasan terverifikasi
Lokasi3.8
Fasilitas3.8
Layanan3.7
Kebersihan3.9
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Semua ulasan(56)
Ulasan positif(42)
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Buruk(9)
Tamu
Kamar King-Dapat Diakses
Menginap di Jul 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 29 Jul 2024
Excellent stay. Nice amenities and close to the action in Darwin. Will definitely be staying there next time in Darwin.
Terjemahkan
Tamu
Two Double Room
Menginap di Jul 2024
Pasangan
15 ulasan
3.0/5
Diposting pada 29 Jul 2024
Found this hotel too basic not at all like the usual Hilton Hotel. However the staff at the reception (the French man can’t remember his name) was most helpful.
Terjemahkan
Tamu
Kamar King dengan Pemandangan Pelabuhan
Menginap di Agt 2023
Pasangan
1 ulasan
4.0/5
Luar Biasa
Diposting pada 12 Agt 2023
Great location for our trip. Very clean and comfortable size rooms.
Terjemahkan
Tamu
Two Double Room
Menginap di Jun 2023
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 25 Jun 2023
Excellent all around. At slightly greater expense. But worth the convenience
The worst executive lounge I have been to in my 20 years travelling for work. The young woman serving guests in the executive lounge did not know what a lemon, lime and bitters was despite it being on their menu. She even asked me to give her instructions on how to make the drink. I just asked for a 'Fanta' and went on reviewing my work as I was busy. Perhaps the drink I requested was not common in her country of origin, and she was not confident about asking her supervisor (or Google) for help. I also stayed in the executive lounge for an hour and the same lady never bought out any food. The hot food section was already gone when I arrived and she spent the time doing unnesessary jobs, like bringing out more wine glasses that were not required. She also began cleaning up the lounge 15 minutes before the lounge closed, spraying the air with asthma-inducing chemicals. Do not bother getting an executive room for your colleagues or clientsat the Hilton in Darwin! They should have make sure that only their best staff serve the customers who are paying for premium services. The room was passable. It had a comfortable bed, and the other usual things any hotel room should have.
Terjemahkan
Tanggapan dari Properti: Thank you for staying at the Hilton Darwin and for sharing your feedback with us. I am sorry to hear that the experience in the Executive Lounge ruined your entire stay. We normally have indeed highly trained team members in our Executive lounge but due to sickness on the mentioned night, we only a very new and only partially trained team member. As you can see from many other reviews, the service in our lounge gets extremely high compliments and is something we are very proud about. Once again, I am really sorry that we did not deliver this experience for the day you stayed and I would like to apologize. Kind Regards, Markus Kaliss - General Manager
Nomad791645
Menginap di Nov 2024
Keluarga
5.0/5
Fantastis
Diposting pada 1 Nov 2024
We spent the night at the Darwin Hilton celebrating our engagement and the staff made it extra special. They delivered a beautiful bottle of wine and a personalised card which made the night one to remember. Rita in particular went above and beyond helping us celebrate at dinner with wonderful service and a complimentary dessert. Thank you so much, we will definitely be back as well as recommending to our friends and family.
Terjemahkan
Tanggapan dari Properti: Thank you for choosing the Hilton Darwin to celebrate your engagement and for sharing your wonderful review on TripAdvisor. I am delighted to hear that you had a great stay and that Especially Rita made your dinner experience memorable. Thank you also for recommending our hotel to your friends and family and we are looking forward welcoming you back soon. Kind Regards, Markus Kaliss - General Manager
106LauraH
Menginap di Okt 2024
Sendiri
4.0/5
Luar Biasa
Diposting pada 28 Okt 2024
Stayed here twice as part of a tour package. The tour bus dropped us off and picked us up on both occasions. Check-in was quick and easy. The room was spacious, comfortable, and great view of the city. Breakfast Buffet was excellent, and included eggs cooked to order. Service at the bar was also very good. I rate it 4 because some common sense seemed to be lacking at the reception desk. One stay was over the weekend of Oct 5-6, which I had seen on internet news was Australian time change. Saturday evening, I inquired to confirm. The 2 reps seemed to be confused, but I thought it just slipped their minds. They checked on their phones and confirmed. So, I set my little travel clock ahead before retiring, knowing my phone clock would change automatically. Next morning, I got up, went down for breakfast, and it was closed. Nothing seemed to be going on. Very puzzled, I went back to my room, checked the clocks, etc. Desk staff had no answer. Left for the airport right after breakfast, just in case. Turns out NT does not observe seasonal time change. Yes, I should have checked further myself, but the desk staff only needed to tell me that themselves.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at the Hilton Darwin and for sharing your great feedback with us via TripAdvisor. I am delighted to hear that you had a great stay in our newly refurbished rooms and enjoyed the delicious breakfast offer. I am so sorry that there was a misunderstanding about the daylight-saving time. The NT is indeed not participating due to is location closer to the equator and I would like to apologize that the information provided was incorrect. Thank you once again for your feedback and we are looking forward seeing you again in the future, Markus Kaliss
Brian P
Menginap di Okt 2024
Pasangan
5.0/5
Fantastis
Diposting pada 27 Okt 2024
Excellent hotel hotel. Close to shopping, harbour. Large quiet room with quiet AC, comfortable beds, great shower. Good restaurant with limited menu. Ate at excellent Japanese restaurant a block away in a small mall. Walked to harbour but did not feel safe so came back to hotel. Drug store near by.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at the Hilton Darwin and for sharing your great review on TripAdvisor. I am delighted to hear that you had an excellent stay and enjoyed our great location and newly renovated rooms. We are very much looking forward accommodating you again int eh future should you travel to Darwin again. Kind Regards, Markus Kaliss - General Manager