The Chess Hotel

Ulasan The Chess Hotel

The Chess Hotel

6 Rue du Helder, Paris, 75009, FranceLihat Detail Hotel
The Chess Hotel
The Chess HotelThe Chess HotelThe Chess Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.4/5
Very Good
70 ulasan
Ulasan terverifikasi
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(70)
Positive reviews(37)
Reviews with photos/video(5)
Negative reviews(5)
林Hingie
Superior Double Room
Menginap di Jul 2024
Couples
13 ulasan
5.0/5
Outstanding
Diposting pada 2 Sep 2024
Everything was good, no complains at all! Location, service, clean room etc.
Pang
Superior Double Room
Menginap di Nov 2023
Family
37 ulasan
4.7/5
Amazing
Diposting pada 13 Feb 2024
Simple hotel with terrific location, size is decent for Paris standard, reasonable price despite last minute booking
Anju
Superior Double Room
Menginap di Jul 2023
Family
9 ulasan
4.2/5
Very Good
Diposting pada 1 Sep 2023
Excellent location and acceptable quality/price in Paris
Melissa
Superior Room
Menginap di Jan 2022
Couples
26 ulasan
4.0/5
Very Good
Diposting pada 18 Apr 2022
Small boutique hotel in Paris, located near the opera house. Room is nice with comfortable bed. Not much are provided but you get free water. There’re plenty of restaurants in the area. We went to a Japanese restaurant and ramen about 5 mins walk from hotel and both are delicious!
mimi245
Superior Double Room
Menginap di Okt 2024
Couples
1 ulasan
5.0/5
Outstanding
Diposting pada 11 Des 2024
Very good experience, friendly front desk, convenient location, clean room.
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Guest User
Superior Double Room
Menginap di Agt 2024
Solo travelers
5 ulasan
4.7/5
Amazing
Diposting pada 14 Sep 2024
Very well located hotel near the opera and the grand boulevards in a quiet street. Pleasant staff.
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Naijia
Superior Double Room
Menginap di Des 2024
Travel with friends
3 ulasan
5.0/5
Outstanding
Diposting pada 5 Jan 2025
Great hotel in a great location, very clean!
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pekao
Menginap di Okt 2024
Business travelers
4.0/5
Very Good
Diposting pada 26 Nov 2024
I stayed on business but hotel felt more of the tourist category. Deluxe room was tiny. It was virtually just bed and really small round table in the corner. I stayed in many Paris hotels over the years and this room was the smallest. Closet behind the curtain. Internet for work call was actually decent. Safe worked. There was no kettle or complementary water in the room. British tea lovers beware! Prices in minibar: 7 euros for a can of sparkling water. Window opens normally for fresh air and aircon heats properly. Bathrobe and sleepers included. I requested back side which was view to the wall but at least it was quiet at night. Hotel is in the side street - close to the shopping and metro station. You can easily arrive by metro from Gare du Nord with one change (line 4 and 9). I took uber once and if you can - avoid it as city centre traffic is horrendous, I spent one hour on one roundabout. Take the metro or just walk - it will be quicker. Staff at the reception is friendly. Overall it was fine for one night but there is nothing in particular that would call me back.
Tanggapan dari Properti: Dear Guest, Thank you for having taken the time to come back on this experience at The Chess. It was a pleasure to count you among our guests and we are pleased to hear that overall, the quality of the service offered to you throughout this stay at our 4-star boutique hotel complied with your expectations. Of course, your remarks retained all our attention and we regret to hear your disappointment regarding the room set at your disposal. Yet, the size of our deluxe rooms is similar to that of other Parisian establishments in our category, given our excellent geographical location, right next to the opera. Next time you make a reservation, don't hesitate to contact our team, who will be delighted to help you find a room more to your liking. Rest assured that your remarks will encourage us to improve. The entire team is delighted to note your full satisfaction regarding her attentive service and hopes that you will continue to place your trust in us during your next visit to Paris. We will do our best to ensure that your stay is as perfect as possible. Kind regards, The Management
Dean N
Menginap di Okt 2024
Couples
3.0/5
Diposting pada 24 Nov 2024
We stayed here for two weeks for my birthday and enjoyed lot things about the hotel. The staff were polite and friendly and our room was lovely, we loved the view and our small balcony onto the street. We would ask for room 503 if we stayed again. The only thing that let the place down was the cleanliness of the room. Firstly, whenever we opened the wardrobe we were met with a cloud of dust. I suspect on top of the fridge had never been cleaned. Secondly, the grout in the bathroom tiles was dirty. A quick scrub would sort it. Thirdly, the toilet bowl was dirty. Again, a quick scrub would sort. Fourthly, there was a hair in the sink when we arrived. We’re both male with short jar so definitely wasn’t ours! Lastly, the sink drained super slow. This means that even if you washed your hands it would take ages for the water to go. It is really disappointing to have to write the above as everything else was perfect. The bed was comfortable. The room well decorated. If the few points were fixed we would stay again.
Tanggapan dari Properti: Dear Dean, Thank you for taking the time to share this review. First of all, it was a real pleasure to count you among our guests during these 2 days and we are delighted to hear that you enjoyed the warm welcome of our team, the nice room set at your disposal as well as its attributes. Rest assured that we attach the greatest importance to the cleanliness of our hotel and its rooms. We apologize for the inconveniences encountered. Yet, our chambermaids are very thorough in their work and although we are very sorry, none of our guests who have stayed in this room have complained about its cleanliness. You also mention marks on the bathroom fittings. These are simply marks from cleaning and wear and tear. Our facilities are clean and regularly maintained. Finally, we'll be sure to carry out the necessary checks on your bathroom sink, thank you for your report. Your remarks are precious and will be useful to optimize the experience of our guests. Hoping that you fully enjoyed the great location of our 4-star boutique hotel, very convenient to explore Paris. We will be delighted to count you again among our guests if you nevertheless accept to renew your trust in us on a next visit, Kind regards, The Management
Tara A
Menginap di Agt 2024
Couples
5.0/5
Outstanding
Diposting pada 4 Sep 2024
Great boutique hotel, nestled in the streets of Paris! Great location and walking distance to the louvre which we could use the PT system to get everywhere. Cute rooms and perfect size! The team at Chess hotel were lovely and very accommodating. Look forward to coming back to Paris now we’ve found this Gem
Tanggapan dari Properti: Dear Tara, A thousand thanks for coming back on this great experience ! The entire team of The Chess is delighted to hear so much satisfaction regarding the quality of the service provided throughout this stay at our 4-star establishment, and its excellent location, very convenient to discover the City of Light :) You are always welcome, do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management
bradyboy2
Menginap di Jul 2024
Couples
5.0/5
Outstanding
Diposting pada 19 Agt 2024
This boutique hotel is a perfect gem with comfortable rooms and a wonderful breakfast The location on the right bank is perfect. For exploring many areas of the city There are also a nice selection of restaurants in the area Treat yourself to a perfect vacation at the Chess Hotel
Tanggapan dari Properti: Dear Guest, What a wonderful review ! Thank you infinitely for sharing so much satisfaction following this stay at The Chess, it is the great reward for the entire team, so happy to hear that you enjoyed the comfort of the room set at your disposal, the richness of our breakfast and the excellent location of our 4-star boutique hotel which we hope, allowed you to explore the City of Light in the best possible way ;) You are always welcome, do not hesitate to renew your trust in us on a next visit to Paris ! See you soon, The Management
Elena066
Menginap di Jun 2024
Family
5.0/5
Outstanding
Diposting pada 30 Jul 2024
Great boutique hotel in the centre of Paris. The service was very good, the hotel appeared to new and very clean and its conveniently located close to Opera and Galerie Lafayette. I highly recommend it either when going for business or leisure!
Tanggapan dari Properti: Dear Elena, Thank you so much for sharing this excellent review ! All the pleasure was for us to count you among our guests, and the entire team of The Chess is delighted to hear that you enjoyed her friendly service as well as the great location of our 4-star boutique hotel, in the heart of Paris, very convenient to explore our beautiful city ;) Do not hesitate to renew your trust in us on a next visit to France, we will be happy to welcome you again ! See you soon, The Management
Ming17
Menginap di Mar 2024
Family
4.0/5
Very Good
Diposting pada 13 Apr 2024
I like the fact that you need an access card to enter the hotel's premises, then into the lift to the 1st floor where Reception was. We had a nice warm, big room with windows that opened out to the street below and you could see the opposite building. Toiletries were given but there are days when an item or two was not replaced and we had to request for it. Locality was great with easy access to main shopping area and restaurants. Staff were very courteous, attentive and helpful. Breakfast was great, we had free breakfast for the last 2-3 days of our stay for inconvenience caused due to the malfunctioned lift, courtesy of the Hotel Manager. We would stay here again in future but it will be in the colder months as the hotel runs a central air conditioning system, that can be warm for us but cold for others.
Tanggapan dari Properti: Dear Ming, Thank you very much for sharing this positive experience in our 4-star boutique hotel ! It is a real pleasure to hear that you enjoyed the warm welcome of our team, the beautiful room set at your disposal throughout this stay at The Chess, as well as its great location and the richness of our breakfast, so important before a day of exploration ! We apologize for any inconveniences caused, and are delighted to hear that the compensation offered met your expectations. You are always welcome, and the entire team looks forward to having you again on a next visit to Paris, See you soon, The Management
Guest User
Menginap di Feb 2024
Other
2.0/5
Diposting pada 1 Mar 2024
The staff were lovely and helpful. The rooms are tiny, the breakfast is not included. The room cleaning was done upon asking for it and in my case done poorly. There is a street view and a back building view. No place to sit outside or order a drink. They do offer a happy hour which is not free. The hallways were dirty with dirty carpet and scratches all over the walls. The elevator was dirty. It did not feel very clean. My sink drain didn’t work, I received no fresh towels and I found hair on the conditioner in the shower and I had not used it. There are several bistros with very bad food around. Shopping was great. Mobs of people. But your hotel should be a sanctuary for you to come home too, it was not. We were quite unhappy. Everywhere in Paris was booked so this seemed ok online. We would not stay there again. It felt like a youth hostel.
Guest User
Menginap di Okt 2023
Other
5.0/5
Outstanding
Diposting pada 30 Nov 2023
10/10. Great location just by Opera/Bld Haussmann. Very welcoming and friendly staff. Clean and quiet well appointed room equipped with coffee machine, safe etc. Nicely furnished and decorated. Good choice at breakfast. We were so happy with our choice of hotel. Thank you to all of you who made our stay so enjoyable.