Ulasan Dubai International Hotel, Dubai Airport

I loved the hotel, the service and especially the room service. The food is divine and at a fair price.

This hotel has the most amazingly comfortable beds. It is like sleeping in a cloud! The service is very attentive and the rooms are well appointed. Highly recommend to break up the trip from Australia to Europe.

Perfect if you've got a long layover but don't want to deal with the hassles of immigration to access hotels outside the airport. I arrived at around 11pm and had my next flight at around 8am, so an overnight stay here couldn't have been better.

Meet and greet service was good, waiting for me directly at the point I came out of the plane. Everything was great except two things about the hotel room. Accidentally knocked my big toe against the chair leg when walking across the table to find the sockets which were placed right at the end of the table. Shifted the chair aside after that. Shower head was not the round type and where you can shift up and down like other hotels and the water temperature seems to fluctuate.

the room smelled bad and there was someone else's hair on the pillow

I am never satisfied with customer service, nor am I satisfied with refunds, as I am unable to stay at the hotel due to its location within the airport. If a passenger arrives, completes the luggage retrieval process, and leaves the airport, the hotel cannot enter the airport. The application and hotel management have not cooperated to recover booking fees, nor have they replaced them with booking fees or other meaningful quotes to compensate for the losses caused by travel and hotel bookings. Completely disrespectful to customers and their rights.

Best part of service was the meeting off the plane and fast track through security just what’s needed after long flight. Check in fast and efficient. Room was clean and comfortable.

Very accommodating this hotel was, fetch from flight and took u straight pass clearance into hotel. Very efficient. Pool was perfect and very clean.

Hotel inside airport with big room and very convenient to reach. Good breakfast

Good decision for staying in airport between flights with long time distance.

Always happy to stay

GOOD SERVICE AND LOCATION

I booked 3 rooms for 7 of my family members and stayed during 20 hours transit. I was confused about check in and check out time because trip.com showed check in time at 2pm and check out at midnight which was wrong. Hotel staff were very flexible and said that I can check in any time of the day and stay up to 24 hours which made me happy because I could check in at 7am stay for 20+ hours during my transit. I booked the room with breakfast and thought that if I miss breakfast I will loose money paid for breakfast. However, the breakfast venue (it is called The Gallery) had very kind staff who allowed my children to come for lunch since they slept during breakfast. Overall I am very happy with the place because of superb location inside T3 transit area, clean rooms, each room having a large sofa which allows 3rd person to play/sleep, very quiet environment and kind hotel staff. Trip.com price was way cheaper than hotel's own website and I didn't even have to pay tourism tax mentioned by trip.com which I was supposed to pay at the hotel. Great experience, superb comfort and happy faces we experienced today! Thanks trip.com.

Great stay, good rooms. Very convenient. Will book again on the return