Jhl Solitaire Gading Serpong

Ulasan Jhl Solitaire Gading Serpong

Jhl Solitaire Gading Serpong

Jl. Gading Serpong Boulevard Blok S No.5, Curug Sangereng, Kec. Klp. Dua, Kabupaten, Curug Sangereng, Kelapa Dua, Tangerang Regency, Banten, 15810, IndonesiaLihat Detail Hotel
Jhl Solitaire Gading Serpong
Jhl Solitaire Gading SerpongJhl Solitaire Gading SerpongJhl Solitaire Gading Serpong
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Kami Samakan Harga
1 malam

Ulasan Tamu tentang Jhl Solitaire Gading Serpong

9.5/10
Amazing
99 ulasan
Ulasan terverifikasi
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(99)
Positive reviews(97)
Reviews with photos/video(32)
Awesome stay(34)
Friendly staff(21)
Clean and tidy(18)
Awesome rooms(14)
Delicious breakfast(14)
Awesome amenities(11)
Too noisy(6)
Negative reviews(2)
Anonymous User
Executive Club King Room
Check-in Mar 2025
Business travelers
2 ulasan
8.0/10
Very Good
Diposting pada 19 Apr 2025
Pleasant stay but there is a issue with hygiene. Red colored stain on bedsheet. Cleaning cloth left behind after room makeup. Lift pace was relatively slow. Though on 10 floor, traffic sound affects my sleep. Ordered a sunny side up at 7am when there was no other customer. Staff acknowledged my order but after 10 mins, she still didn't prepare the egg.
Tanggapan dari Properti: Dear Our Valued Guest, Thank you for choosing JHL Solitaire Gading Serpong. It was an absolute pleasure to have you stay with us.However, I am sorry to learn about the area where we did not meet your expectations. We will look into these issues and take corrective actions where appropriate related with room cleanliness, public facility, and service promptness.I will certainly share your comments to improve our service and facility with the rest of the team. I hope there are other occasions for you to come back. I am therefore looking forward to welcoming you back soon.Warmest regards,Vincentia MariaGeneral Manager
Wilsen
Premier King Room
Check-in Feb 2025
Family
2 ulasan
9.5/10
Amazing
Diposting pada 29 Mar 2025
one of the highly recommended hotels. Only one drawback when checking in, one of the receptionists was not welcomed, maybe just unlucky.
Tanggapan dari Properti: Dear Wilsen, Thank you for your feedback and for sharing your experience with us. We're glad to hear you enjoyed your stay overall, but we sincerely apologize for the reception experience you encountered; this is not reflective of our usual high standards. We appreciate your understanding and hope to welcome you back for an even better experience on your next visit. Safe travels!Solitaire Regards,Vincentia MariaGeneral Manager
Lani Setiawati
Junior Suite King
Check-in Des 2024
Family
1 ulasan
8.0/10
Very Good
Diposting pada 3 Jan 2025
Everything is good; the breakfast is quite varied, the room is clean and spacious, the staffs were friendly; there is spa for kids inside the hotel. Overall it was a pleasant stay.
Tanggapan dari Properti: Dear Lani Setiawati,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the variety of breakfast, found the room clean and spacious, and appreciated our friendly staff. It's great to know that the kids enjoyed the spa as well. We aim to provide a pleasant experience for all our guests, and we hope to welcome you back soon for another enjoyable stay!Solitaire regards,Grant AlexanderGeneral Manager
Anonymous User
Premier King Room
Check-in Des 2024
Family
33 ulasan
10.0/10
Outstanding
Diposting pada 6 Jan 2025
Perfect for short escape Best hotel for gading serpong area
Tanggapan dari Properti: Dear Happy Guest, Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Vincentia MariaGeneral Manager
Ka kei
Premier King Room
Check-in Mar 2025
Business travelers
13 ulasan
10.0/10
Outstanding
Diposting pada 17 Apr 2025
The hotel location is at the center of Serpong. Spacious and clean hotel room. The food at the Chinese and Italian restaurants are good. The hotel staffs are very friendly and helpful. I will stay there again next time for the next visit.
Tanggapan dari Properti: Dear Mr. Ka Kei,Warmest Greetings from JHL Solitaire Gading Serpong!Thank you for sharing your experience at JHL Solitaire Gading Serpong. It was a pleasure to read that you were pleased with our food and service.I am looking forward to welcoming you back to my hotel very soon and enjoying our hospitality once moreSolitaire Regards,Vincentia MariaGeneral Manager
Guest User
Premier Twin Room
Check-in Sep 2024
Business travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 8 Jan 2025
This is a really great hotel. Thank you. I had a great rest.
Tanggapan dari Properti: Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Solitaire Regards,Vincentia MariaGeneral Manager
wendy
Premier King Room
Check-in Des 2024
Business travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 11 Feb 2025
a lot choices of local bfast menu. love it. like that old style menu bfast.
Tanggapan dari Properti: Dear Ms. Wendy,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Vincentia MariaGeneral Manager
Riga 06
Executive Suite Twin
Check-in Agt 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 18 Sep 2024
Great hotel with great services! I went there with my husband and 2 kids, we were having so much fun!! So many interesting activities and the water park for children is a must go! We booked the executive suite room and got spa & lounge facilities to be enjoyed throughout our stay. Staffs are very polite and helpful. Would recommend everyone who wants to spend their holiday around BSD ❤️❤️❤️
Tanggapan dari Properti: Dear Riga06,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Solitaire Regards,Grant AlexanderGeneral Manager
eyeda
Premier Twin Room
Check-in Apr 2024
Solo travelers
3 ulasan
9.0/10
Great
Diposting pada 2 Jun 2024
Standard wise I would say it’s closer to higher end 4* hotels. One of the better options if you’re around this area 👍🏻 hotel exterior looks good and view from room is nice too! Have to compliment the bathroom amenities. Love their room slippers (it’s diff from usual) and though I didn’t get to try out their bath bomb and salts, they actually provide it for free to customers. Their bathtub area looks like those meant for spa use. If you’re interested in that you can check it out
Tanggapan dari Properti: Dear Eyeda, Thank you so much for taking the time to share your wonderful experience at our hotel!. We're particularly proud of our bathroom amenities and are glad you appreciated the unique room slippers we provide. We're also happy to offer our bath bombs and salts as a complimentary for our guests, and we hope you'll have a chance to try them out next time. We're glad you enjoyed the view from your room and the exterior of our hotel. Your kind words mean a lot to us, and we look forward to welcoming you back soon!Solitaire regards,Vivek General Manager
Guest User
Executive Club King Room
Check-in Jul 2024
Business travelers
30 ulasan
10.0/10
Outstanding
Diposting pada 12 Agt 2024
Good breakfast, people are friendly, Highly recommended for business trip
Tanggapan dari Properti: Dear Guest,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Grant AlexanderGeneral Manager
Iskandar Haryono
Premier Twin Room
Check-in Mar 2024
Travel with friends
1 ulasan
8.0/10
Very Good
Diposting pada 1 Mei 2024
The breakfast was fantastic, lots of varieties and the dining area comfortably spacious, love it !!!
Tanggapan dari Properti: Dear Iskandar Haryono,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with JHL Solitaire Gading Serpong, I look forward to welcoming you back in the hopefully near future.Solitaire regards,VivekGeneral Manager
EricKong 1976
Executive Suite King
Check-in Apr 2024
Business travelers
44 ulasan
10.0/10
Outstanding
Diposting pada 26 Mei 2024
All staff are so friendly and helpful. Very clean hotel . Would definitely stay again.
Tanggapan dari Properti: Dear EricKong, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Solitaire regards,VivekGeneral Manager
Yessika Novita
Executive Club King Room
Check-in Jun 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 17 Jul 2024
Good hotel for stay with my family. Clean room and great facilities
Tanggapan dari Properti: Dear Yessika Novita, Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,VivekGeneral Manager
martinus
Premier King Room
Check-in Jul 2023
Business travelers
1 ulasan
7.0/10
Diposting pada 22 Agt 2023
Used to stay at their other establishment next door which has lower star and cost however have higher standard of service, friendlier staff, and newer building and a more sophisticated bedroom interior. If both have the same facilities than the other will come out more superior than this one. To bad and big disappointment.
Tanggapan dari Properti: Dear Martinus,Thank you for taking the time to share your review with JHL Solitaire Gading Serpong. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience.I was disappointed to learn of the shortcomings you experienced and we’re currently taking steps to upgrade some of the facilities.Best Regards,VivekGeneral Manager
Nizar
Executive Club King Room
Check-in Mei 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 30 Jun 2024
Best! kmrn pesan executive dapet free upgrade ke junior suite
Tanggapan dari Properti: Dear Nizar,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,VivekGeneral Manager