Odalys Hotel New Solarium

Went with CrystalSki as I frequently do and have to say it’s the worst hotel they have ever suggested. Hotel needs a huge facelift, the central heating wasn’t capable of keeping the place warm. But worst of all was the food. Poor quality and a real lack of choice on the menu that didn’t change. Complained to the rep and the company and got a significant refund as they acknowledged the problems as we weren’t the only ones to complain. On the plus side it’s a great ski in ski out location.

We have recently returned from staying at Le New Solarium, Courchevel 1850. This 3 star hotel is a rare but welcome find in Courchevel 1850. Yes, this hotel needs updating which I believe is due to happen, probably for next season, but we had a very comfortable stay with very courteous staff and in a fantastic ski in/ski out location. Opposite the Jardin Alpin you are immediately on the slopes with the entire access to the 3 Vallees ski area. The pool, sauna and steam room were a welcome respite after a hard day's skiing and the bar lounge for quick snacks were great. Recommend the cheese & charcuterie platter & a glass of Savoie. Only criticism is the fixed hairdryer in the bathroom and really regret not taking my own. The bedroom (very comfy bed), was not huge but as we were out all day, this didn't matter. Breakfast buffet selection was more than adequate and set us up for the day, with fresh orange juice machine, mueslis, meats, cheeses and selection of breads and pastries. The ski shop within the hotel was really helpful too. Overall, highly recommend this hotel and hopefully we'll return soon.

Best place in Courchevel 1850 in the middle of ski slopes! Confortable with fantastic team and high quality restaurant. very nice experience in 3 vallées with snow sun and good people of New Solarium Hotel

We stayed at this hotel for a week of ski in January. Its location is very good offerin ski-in ski-out option and just few meters from Jardin Alpin gondola taking you in one minute to Courchevel 1850 center and back from 8:35 am to 7:10 pm each day. On the other hand, the entire hotel needs urgent investment as it looks like no investment has been done for more than 20 years. It really looks dated everywhere (the photos tgey present on booking is clearly deceving), maybe with the exception of the lobby area. Then, the hotel is poorly run - in fact, with very little invetment but with a lot more care, it can look much better. To give you some examples - the shower in the SPA/pool area had no soap/shower gel for more than three days and they finally put it solely when we notified them/also, no drinking water in the area even though there are also 2 saunas there; 5 days out of the 7 we stayed in the hotel, nobody cleaned the sidewalk in front of the hotel and it was almost imposible to walk out of the hotel and in front of it (we had to find each time a narrow path created by the guests feet on a quite big snow)/what is even worse, the situation was almost the same everywhere in this pretended fancy resort, including the sidewalks in front of .... the luxury stores in the middle of tge resort (quite incredible for the prices they practice); the smell on the hotel's corridors was really awful and, instead of opening the doors to ensure ventilation, the used a room spray which solves nothing (we ended up by blocking ourselves the inside doors open in order to ensure ventilation but they kept closing them anyway as if they wanted to keep that awful smell inside)); internet quality is poor in all hotel while the TV channels were mostly not working; the carpet in the hotel seems dirty everywhere; the ski room has very dated facilities (strange old ski stalls and no heating systems for the boots/inside the ski room is warm but without boots heaters your boots will not be necessary dry the next day). Personnel was nice but we felt like there was no management at all at this hotel. A plus to be mentioned was the breakfast, a good one. All in all, an excellent located hotel, though dated and poorly run, very expensive for the quality offered.

Dirty, outdated place. Entrance, lobby and r reception sell like pickle water. Disgusting. Overpriced. This place is just waiting to be bought by luxury hotel group, and will hopefully be destroyed and rebuilt. Staff yelling in hallways starting at 8 AM. AVOID

Second visit as location wins for us - but will now look for alternative. Staff - on the whole very nice and helpful - but untrained and generally confused most of the time. Receptionists in particular have no understanding of their own booking systems - information provided to external booking sites is incorrect but they do not understand the system at all. One receptionist in particular was unhelpful, argumentative and rude when checking the room we had been given against what we had booked- blamed *********** - a stand off ensued but eventually we were given the room we had booked - a poor start. Hotel is tired but hides behind its concept - grandmas house from the 70,s. Rooms are small although clean, hot water plentiful. Whole hotel smells of ****, apparently their guests like to party and their is nothing they can do - smoking is not permitted inside so fail to understand this. Claim to be 4 star but definitely not! Breakfast- small selection, just ok - big reduction in offering from last year. My advice is if you just want a base it’s fine - if you are looking for something a bit more then look elsewhere.