Best Western Plus Columbia Inn

We hear water running every 30 seconds. It clicked on and off all night, along with noise of the traffic from interstates highway. It wasn’t a restful night. But the facility is updated and very clean

Staff was very helpful. Construction was taking place. King size bed was of poor quality but second night in a room with 2 beds was much better.

Complete renovation, clean. Great front desk staff. Invested in consumer friendly tech... Keurig in room and hugh tech coffee macjine in lobby.

This property was just meh. The front is under construction so you have to go in through the side. That hall reeked of cigarette smoke as did the first room they gave me. They were nice enough to switch me and the second room was much better. It was clean but also dark and dreary. There is minimal light in the room and if you open the curtains you get a lovely view of the parking lot and everyone in the parking lot gets a lovely view of you. You hear Everything!! Including some of employees talking very loudly in the hall before 7 AM. The breakfast was good, and I loved the coffee machine in the lobby. I’m usually a believer in “You get what you pay for” but this isn’t true in Columbia. The hotels are way overpriced for what you get because they can get away with it in a college town. It wasn’t bad, but it wasn’t good either. Just keep that in mind and compare it to the price you’re paying when deciding where to stay.

The young man at the front desk was very friendly and helpful. The room is clean. The whole property smells clean as you walk down the hall.

Would have been nice to know Pool& hot tub was not working. Main reason why I stayed here was so wife could soak in hot tub.

The hotel was clean and pleasant, the room was updated and very confortable. The biggest downside was construction happening at the entrance, which was right outside my room and was VERY loud until around 10pm. Made it difficult to relax after a very long day of driving. If not for that, though, this would have been a perfect stay. Special shoutout to Aedin at the front desk, who was very welcoming, kind and friendly when I checked in. He helped noost my mood after a stressful day, which was very appreciated.

The floors everywhere and chairs in the lobby were dirty. I booked a hotel so we could use the pool and we were told it was “out of order” but no one could tell us why or for how long.

Overall decent stay aside from noise due to construction and renovations that were being done at the time. Staff worked to try to move me to a quieter room after I was initially placed just inside where the construction was happening outside.