Hotel dengan Sarapan Pagi di Cologne

We stayed in the hotel as a family with 7 years old child without any problem. We didn't eat breakfast at the hotel so we have no idea about restaurant. Employees are kind and doing their best. Very good location. You can walk all the touristic places. We went to Cologne on December and it was cold. Whenever we felt cold, we turned to hotel for rest in 5-10 minutes. The best christmas market (Heumarkt) is near the hotel and you can use public transport in front of the hotel (if you need). Walk distance to the Dom Cathedral, Love Bridge, Chocolate Museum, Shildergrasse and all the christmas markets.

I'm a Steigenberger fan. And this was my third stay at the Köln hotel. This year, it was clear quality of services and amenities dropped, from the collapse of the computer system right at the start of Gamescom, to long waits to speak with staff. The hotel needs more seasoned hands on deck. Staff is helpful & friendly, but overworked. Not happy with the half glass wall that separates part of the shower from the rest of the bathroom. It's a poor design that leaves the bathroom floor wet. Get a proper sliding door in place or a shower curtain. The bottom of the bathroom door showed clear signs of water damage. Also, don't flag all your green initiatives when you offer non-recyclable metal pods for the Espresso machine. Breakfast was great, parking nearby, love the location and neighborhood. But the hotel felt shabbier and service slide was notable from a year ago.

For people who are on business trips to attend exhibitions, this location is very good. There is a light rail station at the door of the hotel, which is very convenient to go anywhere. The room is clean, the breakfast is very good, and the waiters are very friendly! It is also close to the river, a very comfortable hotel

The hotel is in a great location, just a 5-minute walk from Cologne Cathedral. Very centrally located, with basic attractions nearby. It's also very convenient if you come to Cologne by train

I recently visited NH cologne hotel and was overall quite pleased with the experience. The service was exceptional—staff were friendly, attentive, and went out of their way to make sure I was comfortable. The facilities were clean, well-maintained, and offered everything I needed for a relaxing time. The ambiance was welcoming, with a great atmosphere. Food Quality: I was particularly impressed with the food. The menu offered a variety of options, and everything I tried was delicious. The brownie cake? was a standout—it was perfectly cooked and presented. The portion sizes were generous, and the flavors were on point. Final Thoughts: Overall, I would definitely recommend NH Koeln Altstadt to others. It was a memorable experience, and I’m looking forward to visiting again soon!

Hygien, room, bed, quietness everything was great except that I got this problem with the receptionists. So I did explain to all the receptionist (that I saw-because I understand they work in shifts) that I lost 2 luggages due to the airline's mistake and airline will send them to this hostel where I would be staying (for 1 night only). I explained that if someone sent luggages here, please tell me asap because I needed to catch a train to Amsterdam the nextday noon. Imagine 35kg of personal belongs just dissapeared, I didnt have toothbrush, clean clothings.... I reminded them everything 3-4 hours when I saw a receptionist. After almost 27 hours of waiting in worry (which made me cannot enjoy the city), I talked to one receptionist to please check 1 more time becauze the airlines mailed me that they did send to the hostel at 4:30pm in the day I checked-in hostel, (only 4-5 hours after my flight time), she let me go it the luggage room and my luggages were there the whole time! So I waited in pain for 22 hours for nothing. I think it would be a bit obvious when 1 guy in delivery company uniform went in with 2 luggages and said ”this is from one of your customer.” But the receptionist just forgot it quickly and didnt tell me. I had to change a lot of my plan and I was feeling terible and stressful with the waiting and fear of lost luggages. Beside that, the condition of rooms, facilities, warm water, sound proof windows were great.

Absolutely recommended, especially for people wanting a quiet place near the train station. Has a spa that we didnt have time to use.

Excellent location, only about 200 metres away from Cologne cathedral - this made it very practical when arriving at the main train station. The hotel itself is clean but has dark corridors and could do with renovation / modernisation. My room was large and comfortable but the furnishings were basic and the WiFI connection wasn't working at all

We were here for a city break, the area is up and coming with plenty of building work going on but not disruptive. It's next to the smaller train station but has direct access to the airport, the main arena is nearby as well as the conference center. Hotel itself was clean and well designed, we had a small kitchenette in the room which was a bonus.

The Hotel shows five stars! The room had no wifi whatsoever, although they showed three different wifi lans. Attempts to bridge this gap with mobile hotspots were not helpful. Noises from other rooms were audible, which means a bad noise insulation. Worst of all was that there was first only boiling hot water in the bathroom. This was due to the fact that all cold water supplies were closed. Still after opening them ourselves, one of the two lavatories cold water regulator was not functional. Shocking was that the shower was switching from regulated 38 degrees Celsius to suddenly boiling hot water and then to ice cold water. This made showering an unpleasant not to say dangerous encounter! You judge if this Hotel deserves the five star rating. Our attempt to communicate the shortcomings was prompted with the statement that the maintenance technicians had left! (???)