a&o Köln Neumarkt

Rasanya sedikit tidak aman di malam hari. Namun, asrama itu sendiri bersih. Juga, stafnya sangat ramah dan baik.

This is by far the worst hostel I’ve ever stayed in in years. Despite paying for the room in advance, I had to pay the city tax at the hotel. They only accept visa or master card for this, so my Union Pay didn’t work and they won’t accept cash. So I had to wait for a passerby to kindly pay the €1.40 tax for me with card. When I did eventually manage to check in, there was no charging place near my bed, so I had to charge it at the other end of the shared room. Then, I noticed that the bed was covered in multiple bed bugs! I took a video and showed it to the receptionist who changed my room. He did not offer a later checkout, or to allow me to use the laundry facilities to clean my clothes that the bed bugs crawled on. There wasn’t even an apology on behalf of the hostel. Do not stay here.

lovely lobby with charging amenities and places to rest and study, the staff was also very nice helped fix a coffee machine when it was broken and refunded my coffee. also very near to metro station (see pics) definitely recommended for solo travelers.

Price was kind of expensive for what you get but was one of the cheaper options in the city. Stayed in a shared room with 4 beds, having an ensuite bathroom to share. Location is convenient, reachable by tram and reception was lovely.

The location for me is perfect! It’s a nice place for many restaurants, bar and fun to do! Night shift staff Rumeysa was incredible! She is very helpful for solving problems! Bed room is clean and comfortable! Absolutely best hostels in Koln!

Overall good, but it can be very hot at night and there’s only one single fan in the room. There’s no curtains on the bed. It’s required to ask the receptionist to get the card for entering into laundry room and Kitchen. The room is clean, staffs are helpful and the location is still quite convenient.

So hot inside and humid. Windows cannot open easily. It needs to be improve. But others are really nice, friendly staff, and good service Thank you

The hotel is completely surrounded by a construction site. There were scaffolds right outside my room window, and throughout the day there was constant noise from drilling and hammering. It was impossible to rest or sleep properly. Starting at 8:00 a.m., housekeeping began working in the corridor. Every time a door was slammed shut in the hallway, it caused a loud bang inside my room. Due to the nonstop noise, I was unable to get more than six hours of effective sleep. If you are looking for a quiet place to rest, do not book this hotel. Do not book this hotel.

The location is amazing. close to some *** bars and venues too if you are into those. All fab!