Verified traveler
7 November 2023
We arrived and for 15 minutes we waited because there was no one at the front desk. Then another guest entered the front doors & asked us is anyone helping us? We answered no and this guest used a phone in the lobby to call the front desk employee. Then we still waited an additional 5 minutes. We got checked in went to the room the bathroom floor was soaked with a puddle of water. We went back to the front desk, again there was no one there so we used the phone in the lobby to call for someone. The employee provided us keys to a new room.
We checked in and then went out to grab dinner. Once we returned to get ready for bed, we killed a bug , it was a roach in the bathroom. Then we killed another roach by the pillow/headboard area. Once the sheets were pulled back there was a large stain on the sheets both dark brown / blood like color. We called the front desk to explain the room is dirty and advised we were not staying here.
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