Wingate by Wyndham Christiansburg

Hotel was understaffed. Room was dirty not cleaned our whole stay. Had to hunt down staff who preferred to be outside smoking and hanging with friends. Was offered bath mats in lieu of towels as they were out. Hard to believe as I paid $750 for weekend, which itself was overpriced. Breakfast ****** out of coffee in hour in and juice machine was broken. One maid I saw was unprofessional in dress and attitude. Wouldn’t let my dogs stay here. Heard traffic noise and slamming doors most of night.

Stayed one night while traveling. The room itself was comfortable and perfectly fine for a night on the road. The front desk and other staff were very friendly and accommodating. They also had a decent free breakfast in the morning with good coffee and hot and cold options. All that being said, while at first glance the surfaces in the room were clean, there were a few bothersome things that caused me to knock off a couple of stars from this review. First, upon entering the elevator there was a very strong, unpleasant odor. Only one elevator seemed to be working and this smell was there the whole time. I had to hold my nose as it became so strong. At first it sort of smelled like the strong sulphur odor after a match is lit but more intense. In the room itself, the bottom of the inside of the shower curtain had a whole bunch of light reddish brown gunk on it. In addition, there was thick, black mold inside the rim at the front of the toilet bowl. Finally, a few sticky spots in the carpet that were noticeable when barefoot. There was no hair dryer in the room so I called down to the desk to ask if there was supposed to be one. The very nice young lady there said there is supposed to be one but unfortunately people had been stealing them lately. She said she had an extra one and would bring it to our room. Within two minutes she was there with a nice hair dryer. I tried to give her a tip but she refused. As I said, she and the other staff were all extremely nice!

The woman at the front desk provided good customer service. The hotel overall - hallways, elevator, and room - was dirty. The bathroom tub drained very slowly. The pool was cold. I asked several staff, and no one knew when - or whether! - the owner/managed planned to fix the pool. All in all, save your money and stay elsewhere!

The staff were exceptionally friendly. They served a standard breakfast. The elevators need to have their carpets removed and the vents sanitized. There was a terrible smell. They also had smokers at the entrance instead of a place for them to sit in comfort.

Staff were great however the bathroom was dirty and there was a large handprint on the headboard which was hard to miss. The Chris**as decorations were not taken down and there was plastered areas in the hall. However, breakfast was good and the breakfast area really clean.

'The smell in the room was so bad we could not sleep. Tried to cancel reservation and go to another hotel. The manager would not allow it.

Property was definately somewhere i would not stay again. Hotel is newer and the rooms were comfortable. The condition and services of the property were less than average. Bathroom tub had the red scum on the edges near the tile, only 2 towels and wash cloths were left for 2 people for 3 days. No room service until you stay 3 nights. We asked for towels on our second night and the receptionist who was laying on the couch in the dining area said they had no key. The pool heater was broken, only 1 ice machine for the whole hotel and it was on the 3rd floor, no water or snacks were available for sale, nor vending machines. Just a horrible service. Bad management, will not recommend.

Good clean room although only thing is it’s beside the interstate so it’s noisy but it does quiet down by 8 great staff quick and friendly ide stay again

The staff was wonderful but the hotel has a lot of maintenance issues. Our toilet was broken, there were bugs in the room, rust on metal surfaces, room door had damage, etc.