123 Charoen Prathet Road, T.Changklan, A.Muang, Chang Khlan, Chiang Mai Province, 50100, ThailandLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu tentang Anantara Chiang Mai Resort
9.1/10
Great
156 ulasan
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Ulasan terverifikasi
Location9.4
Amenities8.8
Service9.0
Cleanliness9.3
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All reviews(156)
Positive reviews(150)
Reviews with photos/video(80)
Friendly staff(61)
Delicious breakfast(39)
Classy environment(27)
Well designed(9)
Average sound insulation(8)
Large rooms(7)
Great swimming pool(7)
Garden view(4)
Negative reviews(6)
Nirun P
Deluxe Room with Garden View
Check-in Apr 2025
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 3 Mei 2025
Good location , Instagramable view, best service
Stanley Ong 1994
Deluxe Room with River View
Check-in Agt 2024
Couples
8 ulasan
10.0/10
Outstanding
Diposting pada 8 Sep 2024
Great place to stay! Clean, great location and great customer service. Very easy to check in, and the younger lady at the counter was so sweet! Highly recommended!!! Had a great experience overall.
Tanggapan dari Properti: Dear Guest, Thank you for sharing your experience with Anantara Chiang Mai Resort. This positive feedback is very valuable to us as it encourages our team members to provide the best service to each guest from the beginning to the end of their stay. I will definitely pass on your feedback to our team members. We are very much looking forward to meeting you next time. Warm regards, Chin Pitak Norathepkitti General Manager
Anonymous User
Deluxe Room with Garden View
Check-in Nov 2024
Business travelers
1 ulasan
4.0/10
Diposting pada 27 Des 2024
One of the overestimated hotels ,we came at the peak season .
We are willing to pay at hkd6000 per night for 6 nights
But room is small
Bathroom is very small
We wanted to extend one more night but the price is double charged
Hkd12000 for another night .
We prefer choosing another 5star hotel instead
There are many good hotel in Chiang Mai, not only this one
Really overestimated hotel.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. We understand your concerns regarding the room size and bathroom, and we are constantly working to improve our accommodations. Regarding the pricing, rates can vary depending on the season, and we regret that this caused any inconvenience for you.We appreciate your comments and hope you will consider staying with us again in the future, where we will do our best to offer you a more comfortable experience. There are indeed many wonderful hotels in Chiang Mai, and we strive to provide unique experiences for our guests.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Guest User
Deluxe Room with Garden View
Check-in Mar 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 21 Apr 2024
The resort is clean, very beautiful atmosphere with historical architecture sets by ping river and around 5mins walk to Anusarn Market.
It’s a good size resort with decent facilities you need: pool, gym & spa.
Staffs are helpful when my room door can’t be locked & can’t be repaired in time, they quickly helped us moved to another room.
The breakfast buffet is awesome.
The downside during my stay was:
the resort is a bit old need to upgrade or renovate.
Some towels are old.
There was a big group of tourists banging the door very hard, talked loudly and shouted in the hallway, balcony & restaurant like there’s no other guests in the resort .….. it was disturbing.
I expect the Anantara resort is high quality and not for group tours.
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to provide such detailed feedback about your recent stay at our resort. I appreciate your candid review, as it allows us to identify areas where we excel and opportunities for improvement.I'm delighted to know that you found our resort to be clean, with a beautiful atmosphere enhanced by the historical architecture and serene riverside setting. Our convenient location near Anusarn Market is indeed a highlight for many guests. Additionally, I'm pleased that our facilities, including the pool, gym, and spa, met your needs during your stay.Your praise for our helpful staff, who promptly assisted you with the room change when faced with a door issue, is greatly appreciated. Providing exceptional service is a top priority for us, and I'm glad our team rose to the occasion.However, I regret that your experience was impacted by the age of our resort and the need for upgrades or renovations. Your feedback regarding the condition of some towels has been noted, and we will address this promptly. Additionally, I want to assure you that we have comprehensive renovation plans in place to enhance our property and maintain the high standards our guests expect from the Anantara brand.I want to extend my sincere apologies for the disturbance caused by the loud and disruptive behavior of the group you encountered. This is unacceptable and does not align with the tranquil and high-quality experience we strive to provide. Please know that we have strict policies in place to address such situations, and your feedback has been shared with our team to reinforce the importance of maintaining a peaceful environment for all our guests.Thank you again for your valuable feedback. We appreciate your understanding as we work to improve our offerings and ensure that your next visit with us exceeds your expectations in every way.Sincerely,Chin Pitak NorathepkittiGeneral Manager
Joby Yuen
Deluxe Room with River View
Check-in Jan 2024
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 17 Feb 2024
The resort is close to Anusarn Market, very convenient.
Breakfast has many options, staffs are nice👍🏼
They also provide wonderful spa!!
Tanggapan dari Properti: Dear Joby Yuen,Thank you for sharing your delightful feedback regarding your recent stay at our resort. I'm thrilled to learn that you had an enjoyable experience overall.Our prime location near the vibrant Anusarn Market allows our guests to conveniently immerse themselves in the local culture and attractions. I'm pleased that you found this proximity to be a highlight of your stay.Moreover, your compliments about our extensive breakfast offerings and the warm hospitality of our staff have been well-received. We take great pride in curating diverse culinary experiences and delivering exceptional service to our valued guests.I'm delighted to know that you had the opportunity to indulge in our wonderful spa facilities during your visit. Providing a sanctuary for relaxation and rejuvenation is of utmost importance to us.Thank you for choosing to stay with us and for your positive recommendation. We look forward to welcoming you back to our resort and continuing to deliver the memorable experiences you have come to expect from us.Sincerely,Chin Pitak NorathepkittiGeneral Manager
Anna Wly
Deluxe Room with Garden View
Check-in Feb 2024
Travel with friends
28 ulasan
9.0/10
Great
Diposting pada 20 Apr 2024
Wonderful, very imstagrammable, good for a relax vacation
Tanggapan dari Properti: Dear Khun Anna Wly,Thank you for taking the time to share your delightful review. I'm thrilled to hear that our property provided you with a wonderful and relaxing vacation experience that was highly Instagrammable.In today's visually-driven world, we understand the importance of curating photogenic spaces and experiences for our guests. Your feedback assures us that our efforts to create aesthetically pleasing and memorable moments have been successful.More importantly, I'm pleased that you found our property to be the perfect setting for a relaxing getaway. Providing our guests with a tranquil oasis where they can unwind and escape the stresses of daily life is of utmost importance to us.Thank you for your glowing recommendation and for choosing to spend your vacation with us. We look forward to welcoming you back in the future and creating more wonderful, picture-perfect memories for you to cherish and share.Sincerely,Chin Pitak NorathepkittiGeneral Manager
ZivvvZhao
Deluxe Room with Garden View
Check-in Jun 2023
Travel with friends
8 ulasan
10.0/10
Outstanding
Diposting pada 11 Jul 2023
Great. Wonderful 4 nights. Should be one more day.
Enjoy the delicate and delicious breakfast with varieties soooo much.
Next time still be my first choice.
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
EliOliver
Deluxe Room with River View
Check-in Apr 2023
Travel with friends
25 ulasan
10.0/10
Outstanding
Diposting pada 14 Mei 2023
This is an amazing resort! The rooms are charming, unique, and really feel like home rather than a sterile hotel environment. The staff is extremely friendly and accommodating. They were willing to call me a car, help me with cash, and always greeted me with a smile. I also really appreciate that there are air purifiers in each room.

Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
Yip Phea
Deluxe Room with Garden View
Check-in Mei 2023
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 8 Jun 2023
Strongly recommended to the cleanliness and friendly and helpful staff.. chill and nice place
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
Guest User
Deluxe Room with Garden View
Check-in Mei 2023
Other
2 ulasan
10.0/10
Outstanding
Diposting pada 19 Jun 2023
The breakfast is awesome with many choices and taste is also very good
Tanggapan dari Properti: Dear Valued Guest, Thank you for sharing your kind to Anantara Chiang Mai Resort. Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members. and we hope to have the pleasure of welcoming you again very soon. Warmest regards, Chin Pitak Norathepkitti General Manager
Guest User
Kasara Suite with Garden View
Check-in Mar 2025
Couples
15 ulasan
10.0/10
Outstanding
Diposting pada 30 Apr 2025
All services are very good, and there is also Chinese service. Next time I come to Chiang Mai, I will definitely book Anantara again. Although the room is not new, it is not well maintained, and the green plants are always managed and maintained. The waiters are very enthusiastic, and the brother at the door of the taxi was very active in opening and closing the door.
Teks AsliTerjemahkan dengan Google
6/7
Guest User
Kasara Suite with Garden View
Check-in Feb 2025
Family
1 ulasan
9.7/10
Amazing
Diposting pada 2 Apr 2025
Very good, the room is big, cleaned twice a day, free fruit, free laundry for six pieces per day. The breakfast is very rich.
Teks AsliTerjemahkan dengan Google
6/10
Tanggapan dari Properti: Dear Guest User,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the spacious room, the twice-daily cleaning, and the complimentary services such as the fruit and laundry. It's great to know that our breakfast met your expectations as well. We truly appreciate your kind words and look forward to hosting you again on your next visit.Kind regards,Pitak NorathepkittiGeneral ManagerAnantara Chiang Mai Resort
Guest User
Deluxe Room with Garden View
Check-in Jan 2025
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 13 Feb 2025
We were lucky to meet this beautiful intern at Anantara who spoke fluent Chinese, was enthusiastic and patient in service. She helped us a lot and taught us how to take a taxi. She was patient and meticulous, which added a lot to this trip. We hope to come again next year!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Valued Guests,Thank you for your wonderful review! We’re so pleased to hear that our intern made such a positive impact on your stay with her enthusiasm, patience, and attentive service. It’s heartwarming to know that she was able to assist you and enhance your experience.We’ll be sure to share your kind words with her and the team. It would be our pleasure to welcome you back next year for another memorable stay!Warm regards, Chin Pitak Norathepkitti General Manager
Guest User
Deluxe Room with Garden View
Check-in Jan 2025
Travel with friends
24 ulasan
10.0/10
Outstanding
Diposting pada 10 Feb 2025
Anantara is worthy of being a member of the first echelon of Chiang Mai hotels. It has a great location, complete room facilities, comfortable bedding, rich breakfast, and it is very pleasant to dine on the terrace by the river. It is a hotel worth visiting twice or three times.
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: Dear Valued Guest,Thank you for your kind words and for recognizing Anantara as one of Chiang Mai’s top hotels. We are thrilled to hear that you enjoyed our location, well-appointed rooms, comfortable bedding, and diverse breakfast selection. Dining on the terrace by the river is indeed a special experience, and we’re delighted that you found it so enjoyable.Your remark that our hotel is worth visiting two or three times truly means a lot to us. We would be honored to welcome you back for another memorable stay whenever your travels bring you to Chiang Mai!Warm regards, Chin Pitak Norathepkitti General Manager
Guest User
Kasara Suite with Garden View
Check-in Jan 2025
Family
12 ulasan
6.2/10
Diposting pada 5 Feb 2025
Once you enter the hotel, you will feel like you are in a different world. The leisurely feeling of the resort. The lady who checked you in was nice, but the few people I met in the restaurant and 1921 were very average. There were some simple refreshments in the afternoon to kill time. The hotel is a bit old, and the facilities are not satisfactory. The shower water is sometimes hot and sometimes cold. I communicated with the front desk and they didn't even say sorry. I waited until the end of time for a refill of tea for breakfast. There are a lot of garbage like leaves on the sofa on the balcony. The small cards on the table are already worn out, and it feels like they have been wet and dried. In short, it doesn't match the price~
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Mr./Ms., Thank you for sharing your detailed feedback with us. While we’re pleased that you enjoyed the resort’s atmosphere and the warm welcome from our front desk team, we sincerely regret that other aspects of your experience did not meet your expectations.We apologize for the inconsistencies in service at our restaurant and 1921, as well as for the delays and missed opportunities to enhance your dining experience. Your comments regarding the condition of our facilities, room details, and water temperature issues are also deeply concerning, and we truly regret any inconvenience this caused. Please rest assured that we will address these matters with our team to ensure improvements are made.Your feedback is invaluable, and we genuinely appreciate the opportunity to learn from your experience. We hope to have the chance to welcome you back in the future and provide the high level of service and quality that Anantara is known for. If there’s anything we can do to regain your trust, please do not hesitate to reach out to us directly.Warm regards, Chin Pitak Norathepkitti General Manager