BP Chiangmai City Hotel

Ini adalah hotel yang penuh kutu busuk yang kemudian menolak untuk mengembalikan uang. Trip.com meminta saya untuk menunjukkan bukti semut serta masalah kutu busuk untuk 2 pemesanan yang saya buat di hotel ini. Mereka kemudian menyetujuinya dengan mengatakan mereka akan mengurus pengembalian uang, tetapi kemudian mundur setelah hotel yang penuh kutu busuk mengatakan mereka tidak ingin mengembalikan uang karena saya tetap menginap, karena teman saya menginap di sana di kamar lain 222. Saya hanya menginap karena itu akan sangat memengaruhi rencana perjalanan kami jika saya pindah ke hotel yang berbeda. Trip.com menurunkan standarnya dan membiarkan hotel yang penuh kutu busuk dengan mengorbankan pelanggannya. Saya sangat kecewa karena saya telah menggunakan Trip.com selama bertahun-tahun. Ada banyak kekurangan seperti menjual layanan lounge dari lounge yang tidak ada; menjual asuransi oleh perusahaan yang membuat hampir tidak mungkin untuk membuat klaim, tetapi ini mengalahkan semua kekurangan sebelumnya. Ini menempatkan Trip.com pada tingkat yang sama dengan penyedia layanan yang lebih buruk dalam bisnis perhotelan: mereka yang memiliki kutu busuk. Cukup dikatakan.

It was nice for its price. The room was cozy and clean and the elevators work fine. But breakfast option is a bit limited. Overall, budget option for travellers.

The room was big, the AC and WiFi worked pretty well, the bed was comfortable, the only problem was the bathroom. I could tell it was dated, specially the shower. The water pressure was not good and the shower head was very old and you could tell that was not properly maintained and the drain made a lot of noise. The toilet was a bit wobbly and the silicon around the toilet was old. Also the walls were full of stain and there were some mold near the bathtub.

Not bad, but the hotel needs to be upgraded and also add some new facilities, especially a gym and buy at least one or two irons and kettles for the rooms

The hotel is abit old but the atmosphere is rlly good . The rooms are clean and the front desk is 24 hr available and very helpful and friendly.

Reception staffs are very helpful and accommodating to our request. Very helpful to give us informations whenever we want to visit.Breakfast was simple and good.The chef's are helpful.Overall we have a pleasant stay, despite the hotel is a bit old

We booked to stay at this hotel after seeing the pictures of it on trip and thinking it looked nice. To start with the pros, the lobby and the rooms in the hotel are big and spacious and it has got a grand feel to it, the pool area is also a nice touch to the hotel and I did enjoy sitting in the sun at the pool. The air con in the rooms also works very well providing the size of the room. The location is also great right in the middle of chiang mai with lots of brilliant restaurants and massage parlours down the street and nearby. Now for the cons, the hotel is very dated and this shows in the rooms and the lobby, although I can see they have started to modernise, it still feels old. The room was very dirty when we arrived and I don’t think the cleaners really done much at all whilst we was there. The walls are very thin and we could here the rooms next door and also building work that was happening outside that would start at 8am (Not the hotels fault but still wasn’t great for our stay) Overall for the price it was a handy base for our short stay but I can’t say I would stay again.

Huge, spacious hotel with good atmosphere. A small gym beside pool. Close to lots of food and coffee shops. Peaceful

Good hotel in a great location in centre of CM, and a really nicely designed room