We started to have a room at 5th. Floor. After having unpacked all our thing, we went out walking, but when we came home, we saw that our door not was closed, as the automatic door closing not was working, so we were mowed to the room next door, so need to pack and unpack. After staying in the new room for a couple of days, it’s knocks quietly on our door, and the guy from reception are telling us, that there is a fire at the room next door. I went into the room, and there was really an open fire at the toilet roof, and a lot of smoke. Shocking NO fire alarm was ringing. NO alert at all. We saw no one from the fire department to check about the fire was out. Only explanation was that it was a short circuit in the water heater. The receptionist told me, that was an employed there had made the observation. They put out the fire with a fire extinguisher. Once again, we have to change the room due to smoke and the smelling. We want to move downstairs, but it was not possible, so we moved to the 8th. Floor right over the room with the fire in. I don’t want to stay here as I was able to smell the smoke. We ended up with a room at the other side. Agoda have nice pictures of the hotel including the breakfast restaurant, swimmingpool, and also the gym. Swimmingpool and gym, was still closed due to Covid 19. Restaurant was closed the first day of our stay, so breakfast was served at our room. Next day (1/10) restaurant was open, but no buffet, only eggs, bread, coffee/tea and some fruits. No warning about the above stated at hotel reservation. The first 5 days we were the only guest at the Hotel. No compensation was given from the hotel. Stay there once again? NO. Other hotels in a better condition can be found in same area.
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