The Langbo Chengdu, in The Unbound Collection by Hyatt

The Langbo Chengdu, in The Unbound Collection by Hyatt Reviews

The Langbo Chengdu, in The Unbound Collection by Hyatt

Building 2, WIFC, No.258 Dongda Street, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
The Langbo Chengdu, in The Unbound Collection by Hyatt
The Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by HyattThe Langbo Chengdu, in The Unbound Collection by Hyatt
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The Langbo Chengdu, in The Unbound Collection by Hyatt Guest Reviews

4.8/5
Excellent
6025 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(6025)
Positive reviews(5927)
Reviews with photos/video(2216)
Delicious breakfast(680)
Friendly front desk staff(484)
Well designed(247)
Loved the night views(130)
Located downtown(126)
Excellent room layout(99)
Tasty restaurant(69)
Excellent afternoon tea(35)
Negative reviews(96)
Guest User
King Bed
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Jan 16, 2025
Perfect location to access a variety of local restaurants, cafes, and shopping centres. Lovely reception staff and excellent room service. We also enjoyed all the teas provided. Highly recommended!
Response from Property: Dear guest, welcome to The Langbo Chengdu. We are happy to know that you are satisfied with your stay in the hotel. Hope you will come back soon and happy new year.
Calista
King Bed
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Highly recommend if coming to Chengdu! Was such a pleasant stay and the service, facilities was spectacular. Super premium & comfortable, one of the best hotels i've been to in a while. They gave a free upgrade to suite as well! Really appreciate the service and attention to detail throughout my stay. Definitely would stay here again if I come back to Chengdu.
Response from Property: Dear guest, thank you for staying with us and happy to know that you are satisfied with your stay. For this full service hotel you could experience more special service, so welcome you to another impressive live.
Elson Koh
King Bed
Stayed in Jan 2025
Couples
2 review
4.7/5
Amazing
Posted on Feb 7, 2025
Everything is good. But if possible for a late checkout will be better. Staff told us that is fully booked the next day so we are unable to have a later check out. But I manage to book for another day. It would be better to tell us the fact than just lie. But overall experience was good.
Response from Property: Dear guest, thank you for choosing The Langbo Chengdu. We understand your late check out demand but it’s during spring festival high season, and we will notice the communication with guest. Thanks for your suggestion and welcome back again.
AustinSakuranaka
Twin Beds
Stayed in Sep 2024
Travel with friends
42 review
4.7/5
Amazing
Posted on Oct 9, 2024
Good location and service but the wifi is too slow.
Response from Property: Dear Austin, we are very pleased to have your stay with us. Thank you for reliability on a new brand with central location and sweet service. At the same time, we notice your feedback on Wi-Fi that we are finding out how to improve. Hope you enjoy the journey and we are looking forward to welcoming you back.
Yong Seng
King Bed
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Nice breakfast. Good and chill environment. Wonderful bedroom with cozy bed.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a memorable one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
LengPiou
King Bed
Stayed in Nov 2024
Family
13 review
4.2/5
Very Good
Posted on Dec 16, 2024
he staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We loved the convenient location close to major attractions
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a memorable one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
KYAW
Premier Twin Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 24, 2024
All the staffs are very kind and energetic. Breakfast is fantastic. Will back again when we go to Chengdu.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a good one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
MAX GW
King Bed
Stayed in Oct 2024
Couples
75 review
1.0/5
Posted on Nov 21, 2024
Hyatt is the most disgusting hotel. Service is lazy and incompetent. Rooms don’t have cold air conditioning. It is hotter than Thailand inside the rooms. Some people enjoy hot rooms, but I personally need cold air to sleep better. This hotel is similar quality to America. It does not have high quality that Chinese hotels typically have. This hotel should be removed from Chengdu as it gives a bad experience and makes Chengdu look bad. I wish I could give 0 starts but the lowest is 1 star. Disgusting Hyatt never again.
Response from Property: Dear valued guest, greeting from The Langbo Chengdu! We do feel sorry on your imperfect experience and appreciate that your precious advice especially for guests sensible with temperature . We have informed the Engeneering Department to solve the problem immediately that you have mentioned. We look forward to welcoming you back and turning your next visit into a confitable experience.
Mengg465
King Bed
Stayed in Apr 2024
Family
14 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Really clean and nice view in 50th floor. Breakfast was sumptuous. Really value for money and my family enjoyed the stay a lot. The gym was pretty nice too.
Response from Property: Dear guest, thank you for staying with us and sharing your review here. We are so glad that you had a good time in our hotel. It's a great honor to get your feedback about our facilities and breakfast . All we want is to make you feel just like home from our efforts. Your review is a great encouragement to us. Thanks for your review again, and looking forward to seeing you soon. Have a nice day!
CE 99
King Bed
Stayed in Oct 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Very beautiful hotel in the heart of Chengdu City. Very good and convenient location and strategically located in an area where traffic is acceptable
Response from Property: Dear guest, thank you for choosing stay with us and satisfied with the location. Hope you could be back next time and experience more services. Wish you a good day!
DannyTheBest
King Bed
Stayed in Jun 2024
Couples
39 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Amazing hotel gd service nice place to go to the house and the kids
Response from Property: Dear guest, it's our great honor to serve you. Our hotel named CTUUB, which is located on the 38th to 63rd floors of the 249.9-metre-tall WIFC, and is designed by Yang Bangsheng Design Group, one of the world's top ten outstanding Chinese designers. We are very glad to know that you are satisfied with our facilities and service. Your encouragement and satisfaction motivate us to provide warm and attentive service to our guests. We look forward to your stay again and hope you a wonderful trip in Chengdu!
Rice Eater 101
Premier Twin Room
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Best hotel I have stayed out. Location and staff are extremely friendly. Great options for breakfast buffet and location is unmatched
Response from Property: Dear guest, thank you for staying with The Langbo Chengdu and glad to know you are satisfied with our F&B. We hope to welcome you back soon and have another impressive stay.
Nyan Zhe Chen
Twin Beds
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 21, 2024
I had a fantastic stay at Lang Bo Hotel! The location is perfect, making it easy to explore the city while still offering a peaceful retreat. The staff were incredibly friendly and attentive, ensuring every aspect of my stay was comfortable. The room was spacious and well-appointed, providing everything I needed for a relaxing stay. I would highly recommend Lang Bo Hotel to anyone looking for a great blend of convenience and comfort!
Response from Property: Dear guest, thank you for choosing The Langbo Chengdu, in the Unbound Collection by Hyatt. We are pleased to hear from you had a great stay with us and was satisfied with our service, that is encouraging. Hope you could be back in near future and have another impressive journey.
Hang Ngee
King Bed
Stayed in Oct 2024
Couples
29 review
4.0/5
Very Good
Posted on Nov 22, 2024
Good location close to Chunxi Road and Taikoo Li, and a great variety of breakfast options.
Response from Property: Dear valued guest, thank you for taking the time to share your inspiring review regarding your recent stay with us. We are delighted to know that you enjoyed your stay with us and we have made your whole stayed experience a good one. We will continue to strive in delivering quality service. Looking forward to meeting you again soon for another memorable stay experience.
ohmubanana
King Bed
Stayed in Mar 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 25, 2024
location is very good, room is nice and big, service is very good
Response from Property: Dear guest, we really appreciate that you took the time to write us a wonderful review. It is great that you enjoyed your stay with us, and we appreciate your compliments on the room we have provided; nevertheless, the most grateful part is about services and attention from our staff, We are looking forward to your visit again and start another intimate trip at The Langbo. Best regards.