Howard Johnson by Wyndham Chattanooga Lookout Mountain

Last minute decision after long day on road. Had previous great experience at other HoJo location so was looking to repeat. Overall it was just okay & economical for laying our heads down for the night. In contrast to other HoJo we stayed at, this 2-story did not have inside room access w/elevator. Property seemed dated. Breakfast was very sub-par! Bright spot was the young man working the front desk. Extremely friendly and even came to our room pronto to help us get the TV working. If just looking for an economical place to sleep for the night I would say consider it.

First and foremost the gentleman that checked me in was fantastic! Friendly and caring! The property is very old and very run down. The door to my room wouldn’t open, I had to slam myself into it from the outside for it to even open, and that took several attempts before it opened. The floors were dirty, ceiling in the bathroom is pealing and the moulding around the tub is coming off. The bathroom floor is also in need of repair. The bathroom sink was dirty and looked to be damaged? Not sure what was going on there. The heater! This was why I didn’t stay my full stay. I turned the heater on and it smelled like there was something dead in it. I slept without heat that night and went to different hotel in the morning. The property needs major care and cleaning. Being old is one thing, but this place is more than old.

Service at check-in was outstanding! However the floor of the room was dirty, we shared a wall with the laundry room and it got a bit loud at night. That same wall had both the television and microwave sharing a power *****. Most of the time, using the microwave would trip the outlet/entire power *****, so we had to use the microwave in the lobby. We also noticed that to receive housekeeping services, they must be requested by 10am the day before you wanted them. We requested on a Saturday morning to have housekeeping services on the following Monday, but never received them. Upon asking at the desk for fresh towels and toilet paper, though, they were readily available and happily supplied. The options for breakfast were limited, but hot water and coffee were supplied 24/7. Overall an adequate hotel, a great rate, friendly service, but room for improvement.

Outside pool closed for winter. Breakfast only coffee, juice and muffin. I don’t eat muffins and would have preferred a piece of toast and jam. No tea. Older hotel but room clean .close to McDonald’s and Walmart and dollar store up the street.

Smelled like cigarette smoke in the room , door locks were not secure on the rooms, stains on sheets . Absolutely terrible left as soon as we got there.

Could have had a little more options for breakfast. Other than that was an okay place to stay very convenient to all the things to be able to do in Chattanooga, Tennessee.

It was Convenient to everything. Quiet. Nice snack breakfast. Friendly Staff. The Negatives were: The bathroom exhaust fan did not work. The toilet did not flush the first time we used it. They plunged it and told us to flush two times every time we used it which turned into three or more times each use. We should have been offered another room when they plunged it unsuccesfully. It was frustrating to have to keep flushing. We have stayed in other Howard Johnsons and never had any issues. Dissappointed in the maintenance of this Howard Johnsons.

The staff was great! Could not have been better. To me, the problem is with Wyndham. This is an older motel/hotel, and the Wyndham corporation needs to put some $$$ in repair and renovations. This is not a management or even local possible franchise issue. It is the larger corporation at the top that needs to do longtime repair work. Some type of coffee maker in bedrooms also is needed. Even though there is a very limited breakfast, the coffee/cereal, and juice machine was broken. You just came away with the feeling this was not a local management/ownership issue but much higher up.

I do not demand a "Continental Breakfast" but at least one animal protein would not be bad, especially when you go hiking to the mountains and even more so when they offer you "Breakfast Included" they should place "Snacks included" muffins and cereal are not a breakfast 😉