Ulasan Clarion Hotel Airport & Conference Center

A little difficult getting out of the parking lot; however there is so much closer by! Gentleman at the front desk that afternoon, was very polite, as well as Michelle, the hotel manager, that assisted me the next morning!!

The two hotel front desk attendants and two shuttle drivers were so professional and very kind. I had no issues at my stay and I will stay there again.

Room door would not shut tight, fiance almost tipped the bed over. It was a place to lay our heads for 3 hours due to plane trouble

Staff was very pleasant and helpful. My stay there was good, but I have had better as the room had a humid, wet carpet odor possibly coming from the old carpet. However, for a reasonable price, and based on some of the other hotels in the area, it was not too bad.

Very well priced. The property had some wear and tear but nothing out of the ordinary. The bed was very comfortable and the room was very clean. Staff was friendly and courteous. Will definitely stay again.

The exercise equipment didn’t work (elliptical machines kept turning off). No sanitizer in the gym.

The driver to the hotel sped 15 miles over the posted speed limit, passing vehicles while in the right lane. The woman who worked the front desk didn’t have room keys for 3-4 sets of patrons. We had to wait 20 minutes for her to locate them. She was overwhelmed and seemed to blame the situation on someone else. The hall carpets were old and dirty looking. The rooms were adequate. I would not recommend this hotel to anyone.

I checked in and was asked which of the two hotels i made a reservation for...because apparently they dont have a system to look up that info. The sheets were stained, the shower moldy...right across the street from gents club. When i left early in the morning i asked for a printed receipt and the lady acted like i just asked her for her firstborn child...then she asked if i made my reservations from a third party said "yeah have to go get your receipt from them"....alright. Thanks for nothing. Apparently you cant even provide a receipt to people staying in your own hotel.

The facility is outdated, the bathroom had visible holes in the wall, and I just didn't have that overall sense of sanitation in there either. I will not return to this property, also, the photos are misleading. You all are posting photos and not giving consumers the realistic view of what they're looking at.

Carpet in the hallway was disgusting, carpet in room was very worn, room was musty, A/C didn’t cool. Bed was comfortable, but pillows needed to be replaced. Wouldn’t stay there again.

This property is located across from a ***** mall that features several businesses that are open late. The Zodiac Bar & Grill was an excellent place for a man of my tastes to get a few drinks and a good meal, but it is not exactly a family friendly venue. Also, there was no lounge chair in the room - and the desk chair was in dodgy condition.

I wanna say her name is Verna she works a lot at the Desk she always make my stay an enjoyable one the other staff is ok at times but I come because of her when I’m in Charlotte she is the best .

I couldn't sleep all night and when I finally woke it was because they have bed bugs.I took pictures of them on the bed and showed to clerk

This was my second stay at this hotel in four months. It is convenient to downtown and there are shops in the area. But what really sold me this time was the person who checked me in. I am not sure of her name (Verna I think) but she was wonderful. Everyday that we saw her when coming and going, she was so pleasant and just full of life.